We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Pestana” 5 of 5 stars
Review of Pestana Gardens Ocean Aparthotel

Save Saved
You added Pestana Gardens Ocean Aparthotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Pestana Gardens Ocean Aparthotel
4.0 of 5 Hotel   |   Praia Formosa, Funchal, Madeira 9000-247, Portugal   |  
Hotel amenities
Ranked #68 of 91 hotels in Funchal
Moscow, Russia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Nice Pestana”
5 of 5 stars Reviewed April 17, 2012

Very nice hotel. We stayed there for two weeks in October 2010. Good location, overlooking the ocean: You can sleep under waves song. It is fantastic! I forgive boring breakfas for this.
Suite was more than sapcious: even with two bathrooms. Big terrace were I was watching sunset every evening.
There are a lot of restaurants on the walking distance (if You do not have problems with walking and heart). Beach is not good: large pebble.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

15 people have reviewed this hotel

Traveler rating
    5
    4
    3
    1
    2
See reviews for
4
8
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Middleton,Manchester
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 15, 2010

Room was ok but the facilities advertised were non existant,there is no poolbar,no snack bar,no entertainment ,no shops close bye,infact nothing to do at night except watch cable tv with lots of subtitles in Portuguese.This apartment was advertised on Owners direct website which boasted and proved pictures of all the wonderful facilities.After visiting I find Some of the pictures are of the hotel next door The Pestana Bay Hotel which is stil advertising as I type this report.I specificaly looked for accomodation that would allow smoking,The website and other websites stil advertising this apartment does not inform potential renters that it is no smoking.
On my return to UK I received an email from rental company informing me that my £100 deposit would no be returned and that I owed them an extra £40 for funmegating the apartment due to smoking.There was no information displayed that the apartment ,was non smokig.
Dont waste your money and dont think you can use the facilities next door at the Pestana Bay Hotel as they seem to despise guests staying at Pestana Gardens

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 30, 2009

We booked this direct with Pestana and stayed for 8 nights. The short version is, I wouldn't go back.
The hotel itself is quite nice. The gardens and pool pleasant, view across the bay wonderful. I found the staff mostly professional, but many were unhelpful in an ignorant way. We only ever had breakfast, which was a blessing, meal times were a shambles with a fight over clear tables. I constantly had to request top ups of fruit and pastries at the buffet. Coffee was good if you ordered it from behind the bar, the other stuff was mud.
Guests are mostly old people on package tours, British or European. So it's kinda sedentary. Rooms are ok, but walls a bit thin. Pray you don't get a room next to the lift!
Beyond the hotel grounds the beach is a complete no go zone unless you want a broken ankle. The boulders would bring a health and safety inspector out in a cold sweat. As would the path (promenade) made of pallets wired together. That leads to a wet and muddy tunnel going through the rock, which is quite exciting but plays havoc with posh shoes! Take care with the tunnel - they lock it at night. Much to my fury I established this one late evening, and meant walking about three hazardous miles to the main entrance of the hotel. The staff were entirely indifferent when I asked why they hadn't bothered telling us this would happen. Grrrr!! lol, I'm still angry now :o)
The walk to Funchal is quite a challenge - there are lots of steep bits, but plenty of cafes and restaurants. It's a curious mixture of lovely cliffs, pleasant sunshine and cranes shifting things about.

  • Stayed March 2007, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2009

We (4 adults) have just come back from a week at Pestana Gardens ( or Atlantic Gardens as it was once know). we had a lovely time in this quiet part of town. If you what to be in the hustle and bustle of Funcal this is not the place for you. But if you want a quiet place to stay within striking distance of the main town then fine. There is a courtesy bus going to and from the town ( offically only for the hotel guests next door but we used it ) or service buses a nd taxis fairly resonable. the old oil refinery has been knocked down and is due to be redeveloped as a Park, 2 hotels and a car park in the near future.
To get up to the main road the is a steep climb up steps and slopes or you can rent a key for 1 euro a day for a lift that takes you most of the way.
The stoney beach is right out side the gardens, but is NOT good for swimming (yellow flag ) unless you are a VERY good swimmer, definately a no go for children.
2 good bars and restuarants within 100m or the hotel next door. the supermarket is a bit of a trek away, but on the main road is a fruit and veg shop and somewhere to get bread and cakes.
The reception staff are very helpful and knowlegeable
I would go again if only to wake up to the sound of the waves so close.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dunmow
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2008

Hotel was in a good location - as close to the sea as it gets!
Stayed in penthouse room, and had 3 king size rooms, 2 baths, and our own sun roof as well as large balcony - the space was phenominal.. Hotel was clean and quiet, just what we needed to enjoy the fantastic weather. Used shuttle bus into Funchal and got taxi back - only 8 euros- but most nights walked to pizza place through tunnel, about 15 minute walk.
Room was cleaned daily with bed linen change mid-week. Staff were on the whole freindly. Only complaint was one receptionist was ignorant and rude on a couple of occasions.
Would definitely consider going back.

  • Liked — location
  • Disliked — no bar/restaurant directly in hotel
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reading
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 10, 2008

Before you book this hotel be warned of the following facts:
There is no beach, just a moon-scape of boulders and, when we were there, a JCB boulder bashing.
The "village setting" includes a disused oil refinery. Nice!
There is no restaurant which must be a first for a 4 star hotel.
The room was a pokey airless hole. My heavily pregnant wife had to sleep on a camp bed.
To say there was nothing to do would be an understatement. By day 3 we were spending our time watching TV cartoons in Portugese.
When we complained we were told basically 'tough luck'. We endured this dump for 7 days and could not wait to get home.
If you still go ahead and book this hotel be aware we were only offered £120 pound compensation for our troubles (5% of our costs!) My advise: Don't go near it.

Stayed August 2007
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 2, 2008

Just returned from a week over Christmas and thought the hotel was perfect if you have children. Great location on a pebbly beach and you can walk to Funchal mainly on a car free promenade (through a tunnel which is wet underfoot) most of the way which takes about 11/2 hours approx passing lots of cafes/restaurants and lidos. The only noise you hear is the ocean and the views from the apartment were spectacular. The hotel staff went out of their way to be helpful and were great with our young children (3 & 5). Was a real break as breakfast was at the Pestana Bay next door which had a huge choice and there are two great restaurants outside the hotel one we ate in a lot was called By the Sea and has fab fresh sea food and always busy full of the locals and the other on the beach called the Yacht Club both cheaper than eating at the Pestana Bay. Weather was great, didn't expect to be sunbathing on Christmas Day and swimming in the pool but we were!!!! Free Shuttle bus into Funchal is also a bonus

Funchal is a lovely place, very clean and the Christmas street decorations were the best I've ever seen
We did the trip up to the Gardens by cable car which the children loved and also did a short levada walk by ourselves by catching the 47 bus to the Hortensia tea garden and walking 11/2 hours and catching the 29 bus back.(buses run every hour approx) The buses leave from the old town in Funchal right by the shuttle bus stop.(this is a much cheaper way of doing a levada walk as the tours charge 35 euros each) There was also a fair on by the harbour which was a bonus for the children!

The holiday exceeded my expectations and would thoroughly recommend the hotel with children as the space in the apartment is ideal with the facility to cook (hobs only) if required. The hotel is a good 3* in my opinion and is not too formal so great choice if you have two boisterous boys like I do!

  • Liked — The quiet location and the friendly staff
  • Disliked — N/A
  • Stayed December 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Pestana Gardens Ocean Aparthotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pestana Gardens Ocean Aparthotel

Address: Praia Formosa, Funchal, Madeira 9000-247, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Funchal
#46 Luxury Hotel in Funchal
#68 Top resorts Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Gardens Ocean Aparthotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Otel so you can book your Pestana Gardens Ocean Aparthotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Gardens Ocean Aparthotel Funchal
Pestana Gardens Ocean Aparthotel Madeira/Funchal

Owners: What's your side of the story?

If you own or manage Pestana Gardens Ocean Aparthotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.