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“Amazing Friendly Classy and Faultless” 5 of 5 stars
Review of Quinta Mirabela

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Quinta Mirabela
5.0 of 5 Hotel   |   Caminho do Monte 105-107, Funchal, Madeira 9050-288, Portugal   |  
Hotel amenities
Ranked #23 of 90 Hotels in Funchal
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Amazing Friendly Classy and Faultless”
5 of 5 stars Reviewed September 11, 2013

We chose this hotel for our Honeymoon on 26-8-13 and the choice was like that of my wife to marry me. Inspired!!

Everything about this hotel was spot on, from the building to the food but especially the staff.

During the flight to Madeira my wife developed toothache, makes a difference from a headache!, this worsened over our first night. The gentleman on reception could not have been more helpful. He phoned his own dentist and made an appointment within the hour for my wife to receive treatment. We were transported by the hotel courtesy bus to the dentists.

Our only regret regarding this hotel is that we did not choose the half board option as the food was of an excellent quality and the service second to none. We did however eat in more than out.

The hotel is near the end of the sledge run and provided an amusing sideshow as a variety of tourists sped by.

Travel into Funchal was provided twice daily by the hotel minibus free of charge though a taxi fare was approximately 10 Euro each way.

The hotel is in no way cramped and provides the perfect getaway for those wanting a peaceful getaway. We will return when we next visit Madeira.

Finally in the departure lounge of the airport my wife, yes she is blonde, discovered that she had left her purse in the room safe. We telephoned the hotel who offered to send it to the airport in a taxi. However our flight was due to depart so the hotel sent it to our address in the U.K.

As the title says Faultless. Thanks to everyone at Quinta Mirabela for making our Honeymoon such a special occasion.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dusseldorf, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2013

We staid at the Quinta Mirabela for our sumer vacations in August 2013. The best recommendation we can give is that we will definitely return to this outstanding hideaway. The treasure of the calm and stylish small design hotel is the staff: well trained, internationally oriented, decent and perfectly friendly they understand how to respect the guest's need for quietness while helping you quickly and silently with everything you need once you need it. The only thing to improve would be the quality of the mattresses. If you find something that does not meet your requirements or expectations, don't hesitate to let the management know. They are open for advices and criticism. The hotel is professionally run thanks to a change in management a year ago. If you go to the beautiful island of Madeira and you are looking for breathtaking views, good infrastructure, perfect service, good food and a cosy atmosphere, it's the Quinta Mirabela to choose. We can't really wait to return. We came as guests, we will return as friends. Thank you, Paolo and cheers to your staff!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camberley, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2013

I am writing to say thank you to Paulo and all of your staff at the Quinta Mirabela. We stayed in July from the 6th - 13th and had such an amazing time.

To sum up this hotel in 1 word - "perfect"
The views from the 2 terraces are incredible, the hotel was modern and clean and away from the hustle and bustle of Funchal centre. Watching the toboggan speed down the road whilst stood by the pool was an experience that you would only get at the Quinta Mirabela.

Reception Staff:

Even before we arrived I contacted the reception staff who helped to arrange flowers for our room as a surprise for my partner and they were so nice and polite in dealing with my questions. Upon arrival we were greeted with a smile and the whole week we were there they were always smiling, were always willing to help and nothing was too much trouble for them.

Restaurant :

The chef's deserve a special mention as all the food we had was delicious especially the Madeira night on the terrace and the amazing passion fruit pudding :-).

All the waiting staff were friendly and professional and we really enjoyed eating in the restaurant as a-posed to going out to eat because of the friendly service and great food.

Don't pay attention to the comments on poor service in the resaurant as the staff here work their socks off and are always willing to help and if you want something hot for breakfast they cook eggs however you like them and bacon fresh.

Cleaning Staff:

After a long day out or just a relaxing time in the hotel by the pool we always went back to a nice clean room and although I didn't actually get to meet them I would like to thank them for making our room cosy and comfortable.

Rooms:

We stayed on floor 1 and the room was really nice and quiet. It was modern with a large comfortable bed and the bathroom was clean and spacious. The rooms on this floor and floor 0 are slightly more expensive but not much and it was worth every extra penny for the large private balcony which had amazing views over Funchal.

Travel and Trips:

Taxi's to Funchal centre from the hotel were around 8-10 euros but I would recommend confirming the price before hand so there is no confusion. If you ask at reception the lovely staff will arrange this for you. On the way back to the hotel in the evening the drivers will quote between 15 and 20 euros but we never paid more than 10 and if you stand your ground you should not pay any more. You can book most excursions directly through the hotel who make the phone calls and arrange times for pick ups etc for you.

Don't pay attention to the comments about dogs and bells because the bells start at 10/11am and stop at 8pm and are only on the hour and from the room we could not hear any dogs.

All in all we had an amazing stay at this hotel and will definitely be back to stay again. We have also recommended this hotel to everyone we have spoken to and now on trip advisor too :-). .

Thank you all again at the Quinta Mirabela and we hope to see you all again soon.

Our Kindest Regards

Luke and Amina

Room Tip: Floors 0 and 1 have a large private balcony - worth the extra money.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 22, 2013

Excellent in almost every way. Take your own tea and coffee. The climb to the hotel is impossible - we were fit but in my opinion this could only be tackled in proper walking boots. \the hotel provides a courtesy bus but only twice a day - fares by taxi ranged from 6 to 15 euros dependent on which driver you got.

Room Tip: Room 107 was close by the restaurant but you never heard any noise. It was also larger than 403, whe...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rustington, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2013

My partner and checked in on 22 June 2013 and stayed for 11 nights. The hotel was absolutely perfect - great facilities, restuarant and staff, Would highly recommend this hotel - decorated to a high standard. The staff are very friendly and couldn't fault there customer service - first rate everytime. Can' wait to return.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 20, 2013

Staid there our last night in our 4 day trip. We got a room on floor 0, but still had some view and personal balcony. The room was nice, althou some down points, like broken and loose lock on the bathroom, shower that maid a horrible flute noise and water damage spot over our bed.
The staff was really nice and helpful. We arrived early and the room was not ready so we got some coffee from the hotel bar. There is free parking right in front of the hotel that was good and the jacuzzi and the swimming pool was really nice.
Breakfast was a HUGE disappointment. Service was almost non, we had to look at others people plates to see what we could ask for as the waiter didn´t offer anything. When I asked for and boiled egg, I got a raw one. Jars of juice on the buffet table that had bees standing there for long so it had separated, and waiter was never around to ask him to fix it. and nothing was marked what was in what jar.
I had also sent a mail before hand about booking a massage. they sent me the spa list to my mail to see what they had to offer. But they did not mention that each day there is a 20% discount on one treatment and the massage I wanted was on discount the day we were that day. They never mention that so I booked it with another hotel. So it was quite sad to see that to late.
No free wi-fi in the room that we thought was a shame and read in the room book that the internet is 5€ per hour in the room.
The view from the top floor was amazing and the bar was good with good service. All the staff was really nice and helpful.
So over all good hotel, but I was not impressed.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 10, 2013 via mobile

This hotel is ultra-modern, minimalistic in design and our air-conditioned room had fantastic views over Funchal from a covered balcony. The bed was really comfortable and the room was serviced beautifully. There was a mini-bar/fridge, mini-safe, well stocked bathroom and flat-screen tv...but no tea making facilities. Lifts were roomy and conveniently placed.

Breakfast was buffet style mainly, but you could ask for eggs freshly cooked any way you liked them. There was fruit juice, a great variety of fruit, cereals, toast, cold meats/cheese, salad, cakes, yoghourts of all flavours, tea and coffee...so more than enough to set you up for the day.

Reception and all other staff were friendly and helpful. There was a PC for guests to use and a well equipped gym, not to mention an outdoor pool and sun deck with great sun beds. Pool was a bit cold but we were lucky with the weather and sunbathing/swimming outdoors in January is sheer luxury for people from Wales!

The only drawback is the hill up to the hotel....but I guess if you want the views you gotta take the hill too! The hotel mini-bus will take you down to the centre at set times...which is worth booking at reception. Just get a taxi back ...as the hill is for fell-runners only! Make sure the taxis are on the meter...as we paid 12 euros on one occasion but were charged 7 or 8 euros most of the time so be warned!

Funchal is fabulous and it seems you can't go wrong food and drink wise.....though we found the best restaurants down in the 'Old Town' where all the front-doors are fantastically and imaginatively decorated...worth seeing in themselves! Quinta Mirabela itself has an extensive menu if you fancy a night in

All in all one of the best hotels we have ever stayed in!

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinta Mirabela

Address: Caminho do Monte 105-107, Funchal, Madeira 9050-288, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Funchal
#21 Romantic Hotel in Funchal
#22 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Quinta Mirabela 5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Quinta Mirabela Funchal
Quinta Mirabela Hotel Funchal
Quinta Mirabela Madeira/Funchal

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