We have just returned from a 7 night stay at the hotel. First and foremost, I should mention that the hotel manager is a gem! We had a slight glitch while on holiday which meant that we had to stay for an additional night and our flights back to the UK needed to be changed. The manager was quick to help but without his help, we could have had a very stressful experience. For the additional night, we were charged the same rate - which was very much appreciated.
You will NOT be greeted with champagne - but you will be greeted with sparkSPARKLING WINE which is also on offer at breakfast. This is a nice gesture anyway.
Breakfast is standard fare with regards to most hotels whether 3 or 5 star but there will not be a chef on hand to rustle up a 'personalised' hot breakfast for you. There is a standard choice of about 5 different hot breakfasts (boiled eggs, scrambled eggs, bacon and fried eggs etc). Probably due to being in low season, the waiting staff (numbering one) is not always visible as he/she is probably busy out in the kitchen but when they do appear they are very, very customer orientated and nothing is too much trouble.
We ate every night in the hotel. I would like to see the menu change just a bit or to have a daily special. If I was staying for a further few days, then I would probably give the hotel a miss and go into the town seeking something different to eat. However, the food itself is well presented and of good quality, and very reasonably priced.
The rooms are a fair size - we stayed in room 402 and had an amazing view over the bay. You will not find a trouser press in your room nor tea/coffee making facilities (as you would in most 4 and 5 star hotels).
The gym and spa area were probably a bit underused during our stay but again, this was probably due to being in low season. However, it was quite nice to have the place to myself. A quick call to reception was all that was needed to fire up the sauna and the turkish baths. There is a jacuzzi pool too!
The gym has a treadmill, rowing machine, cross trainer, bike and a multi-functioning weight machine. The water fountain in the gym had a small amount of algae growing in the container probably due to low usage and it's positioning in the gym - all easily resolvable.
The ONLY problem is the location! If you take a walk into town from the hotel it will take you easily 30 minutes if not slightly longer. Both my husband and I tend to strut it out but it was a bit of a challenge walking down hill with some almost at a 45 degree angle. It will certainly keep you fit. Even if you get the No 19 bus back from the town to the junction of the road with the hotel, it is an uphill challenge. The manager assured us that it is about 80 metres and I do not doubt his estimate but if you walk up to the hotel then be warned - it is not for the faint-hearted. It is a good work-out though! Taking all things into consideration, I feel that if this hotel was more centralised, then guests would be paying much, much more. It's a case of taking the rough with the smooth but this hotel, it's staff, it's customer service and everything else, is worthy of 5 stars.
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- Also Known As:
- Quinta Mirabela Funchal
- Quinta Mirabela Hotel Funchal
- Quinta Mirabela Madeira/Funchal