This is a truly outstanding hotel. For travellers coming to Madeira for the first time it is worth understanding that the majority of Funchal hotels are strung out along the foreshore to the west of the city centre.Many of them were built in the last 10-15 years and resemble the tower blocks that litter the Spanish costas.If you want something truly different,this hotel up the hill behind Funchal centre may well be the place for you.It was originally a quinta,or estate,with a lovely manor house,set in beautiful gardens,and when it was turned into a hotel an extension was added,which was tastefully done. The standard room we had on a weeks holiday at the end of January was 42 sq metres,which is spacious,and we were on the ground floor overlooking the gardens.The bed was very comfortable. The hotel only has about 40 rooms and there is a feeling of space in the lounge and bar areas and in the dining room and,of course,in the gardens and very attractive pool area.There is a good shuttle bus service into the citywhich is necessary,given its location.The staff were uniformly pleasant and very helpful,including giving good advice on tours and walks around the island.Everything was well organised,in the way that you would hope a 5 star hotel would be.We can thoroughly recommend this hotel.

We stayed at this hotel last September. It has the most beautiful botanic garden which was the star of the hotel, the Hotel is very clean and extemely well decorated with beautiful antiques. Its very quiet and some evenings only two of us in the bar, we didn't mind. Its quite a walk from the hotel to the town downhill, but if you can manage it you see much more of Madeira. We had one problem but not with the hotel Easyjet delayed our cases for 3 days so we were walking around a 5 star hotel in the same clothes, it was awful we couldn't find anything in town to suit/fit us as most shops had summer sales and winter season was in the shops. We got our cases on Saturday night, the hotel staff were extremely helpful in every way, and chased up Easyjet but we just had to wait because their website di not update! The breakfast in the terrace area was really a good spread of continental and English food, they struggled a bit with the eggs though! I would recommend this hotel but it is very quiet, the weather was a little changeable and we lost 3 days of our holiday due to Easyjet which was a shame, I couldn't swim or sunbath only had a pair of jeans and t-shirt. We are going back to Madeira again this year but to a different area to try that, we loved Madeira it has everything a holiday maker would want. I also left my cardigan when we departed and received first class service they posted it back to me. Wish I could say that about Easyjet who offered us £38.00 which is what we spent on 3 awful T shirts!! I would say this hotel is not for young people though it has a charm of its own, highly recommended.

This was our first trip to Madeira and we picked a gem of a hotel. The welcome was warm from the reception at the airport and our arrival at the hotel. Our room had an excellent view, we swam each morning, ate wonderful food and relaxed in the bar each evening. Trips to the city were completed with an energetic walk back, occasionally fortified by alcohol (although taxis are available)! We spent most of our days away from the hotel, either in the town or further afield. We also chose to eat in town most nights, wider choice and not quite as expensive. Overall a very pleasant hotel, one we would highly recommend.

Extremely comfortable and spacious hotel set in beautiful gardens, creating a luxuriant oasis within Funchal. We had a huge bed in a Superior Room with balcony looking out to sea. First class service from courteous and helpful staff, who booked trips round the island and levada walks for us, and a taxi from and to the airport.
The walk uphill from Funchal centre is quite challenging and, as the last Quinta courtesy bus leaves town at 5.45, you'll probably need to use a taxi if you eat in town. We felt that the hotel could have provided a bus later in the evening, and perhaps didn't do so partly to 'encourage' residents to take meals in the hotel. The food was very good, but the A la Carte menu changes only every three months and we felt we'd exhausted its choices in the first week (we stayed for two). The Table d'Hote menu was quite expensive and seven courses was more than we could manage. Hot food cannot be ordered after 3.45 at the pool. We think the hotel needs to provide more flexibility in its menus (and more choice of teas and coffees in the bedrooms). The hotel doesn't provide a spa, and the sauna is switched off unless you book it.
But overall we thoroughly enjoyed our stay and strongly recommend the Quinta.