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“The best hotel we have ever stayed in” 5 of 5 stars
Review of Quinta Jardins do Lago

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Quinta Jardins do Lago
5.0 of 5 Hotel   |   Rua Dr. Joao Lemos Gomes 29 | São Pedro, Funchal, Madeira 9000-158, Portugal   |  
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Hotel amenities
Ranked #1 of 90 Hotels in Funchal
Morpeth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The best hotel we have ever stayed in”
5 of 5 stars Reviewed February 7, 2013

Extremely comfortable and spacious hotel set in beautiful gardens, creating a luxuriant oasis within Funchal. We had a huge bed in a Superior Room with balcony looking out to sea. First class service from courteous and helpful staff, who booked trips round the island and levada walks for us, and a taxi from and to the airport.
The walk uphill from Funchal centre is quite challenging and, as the last Quinta courtesy bus leaves town at 5.45, you'll probably need to use a taxi if you eat in town. We felt that the hotel could have provided a bus later in the evening, and perhaps didn't do so partly to 'encourage' residents to take meals in the hotel. The food was very good, but the A la Carte menu changes only every three months and we felt we'd exhausted its choices in the first week (we stayed for two). The Table d'Hote menu was quite expensive and seven courses was more than we could manage. Hot food cannot be ordered after 3.45 at the pool. We think the hotel needs to provide more flexibility in its menus (and more choice of teas and coffees in the bedrooms). The hotel doesn't provide a spa, and the sauna is switched off unless you book it.
But overall we thoroughly enjoyed our stay and strongly recommend the Quinta.

Room Tip: Go for a superior room with a sea view.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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666 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
Lymington, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2013

As my husband was unable to get away for a break I had to decide on a hotel I'd be happy in on my own and we remembered a previous enjoyable stay at this hotel. I received a warm welcome and immediately felt at ease, and was delighted to find that the standards of this charming and little-known gem were as high as before. The rooms are large and beautifully furnished, and the restaurant is outstanding both in quality and choice. The gardens are delightful (and I was pleased to see that Colombo, the giant tortoise, is still in residence). Without exception the staff are attentive and friendly and, although set back from the front, I found walking down to the seafront (15 mins.) very pleasant and took advantage of the excellent courtesy bus to avoid the steep walk back! We/I will definitely be returning.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2013

We loved this hotel as soon as we walked into our room with a view from the balcony of the tropical gardens and the sea in the distance. The staff were all very charming and kind during our weeks visit . The pool area was beautiful with a large interestingly shaped swimming area and you can have tasty lunch and snacks until 6pm right at the pool side . Loads of lovely thick swimming towels and towelling dressing gowns in the room We walked into town down quite steep roads but then Madeira is all rugged hillsides ! we took taxis back each time as a treat .
This hotel is a lovely spot and we can definately recommend this hotel and gardens .

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 11, 2013

I would highly recommend this hotel. The gardens are spectacular, the pool area is lovely, the breakfast is delicious, the staff are wonderful, the hotel is very clean, all the rooms face south over the bay and the giant tortoise is very cute! The place is a real find. Not exactly cheap but worth the money. You can get down to the centre of the town by way of a steep 15 minute walk but the hotel also provides a courtesy bus service during the day, and a taxi down in the evening should only cost €5-6.
The staff are very helpful and started the breakfast service early on our last day so that we could have breakfast before going to the airport.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2013

Since we discovered this fine hotel several years ago, we appreciate the kind and comfortable atmosphere although we did not use all facilities which are offered. It is a real anchor in life and we intend to come back as often as possible.

Room Tip: Since we travelled many times to the carribbean islands we prefer the junior suites in the country h...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 4, 2013 via mobile

My wife and I stayed here in October 2012 and had a fantastic time, despite some poor weather. The hotel was spotless and the staff extremely helpful and polite. I have given the location a v.good rather than excellent, because it may not be to everyone's liking. We like to walk a lot and found the walk up the steep hill a good bit of exercise. It is not for the faint hearted. Have to admit to cheating with taxis a couple of times after a night out! Taxis are generally good and cheap, but one did try to rip us off by taking a circuitous route - fortunately we knew where we were going. The pool area is really nice, the gardens well maintained and the restaurant excellent. You will find better deals for dinner including wine at the top rated restaurants in Funchal, but the food and wine served at the hotel were top drawer. I would say the guests were mostly more mature, 40s upwards (including us), and it was a really peaceful place to stay.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2013

We stayed here in December and were very impressed. The hotel's staff struck just the right balance - helpful, friendly attentive but not intrusive. The hotel itself was spotlessly clean, elegant and spacious; the pool was attractive and not at all busy when we stayed (in December admittedly) and the gardens were beautiful.
Its relatively small size and location were important plus points for us as we prefer smaller hotels.
We selected half-board as it is a little way from the centre and were very pleased to have done so. The meals were excellent.

Thanks to all at the hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinta Jardins do Lago

Address: Rua Dr. Joao Lemos Gomes 29 | São Pedro, Funchal, Madeira 9000-158, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Funchal
#1 Romantic Hotel in Funchal
#7 Family Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quinta Jardins do Lago 5*
Number of rooms: 40
Official Description (provided by the hotel):
Large Botanical Garden with more them 500 different spices of plants and a variety of pleasant and relaxing areas. ... more   less 
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Also Known As:
Quinta Jardins Do Lago Hotel Funchal
Quinta Jardins Do Lago Funchal
Jardins Lago
Quinta Jardins Do Lago Madeira/Funchal

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