We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic in every way” 5 of 5 stars
Review of Quinta Jardins do Lago

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Quinta Jardins do Lago to your Saves list
Quinta Jardins do Lago
5.0 of 5 Hotel   |   Rua Dr. Joao Lemos Gomes 29 | São Pedro, Funchal, Madeira 9000-158, Portugal   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #1 of 90 Hotels in Funchal
Reading
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Fantastic in every way”
5 of 5 stars Reviewed December 27, 2012

Just back from an incredibly relaxing and beautiful stay at Jardins do Lago over Christmas. Everything was spot on and I'd say this is the best hotel I've stayed in because it scores highly in all areas. A stately home (though wonderfully maintained giving it a modern feel) in magnificent surroundings. Full of charm and character. The pool side views are gorgeous. Superb food and staff you can instantly trust to put your needs first. Little touches such as the chocolates at bed time and the amazing cocktail fruit decorations. Feeding Colombo the giant tortoise a banana for breakfast was hilarious! Swans gliding round the mini lake at sunset was beautiful. The hotel thoroughly deserves its no 1 rating. If you're a party animal or you want to be near the main drag in a large hotel complex with children's activities, it would not suit. If you want to get away from the rat race and enjoy some tranquility in a wonderful setting, I'd completely recommend it. Thanks again to all the staff for such an awesome, restful time.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

665 reviews from our community

Traveler rating
    589
    64
    10
    1
    1
See reviews for
79
512
17
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2012

We spent 4 nights here the week before Christmas. The hotel is beautiful and the grounds peaceful and relaxing. The staff were welcoming and courteous at all times ensuring we had everything we needed. We would highly recommend this hotel and plan to return.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2012

We had a lovely relaxing stay in this hotel in the most beautiful surroundings. We really couldn't fault it as the service was excellent...really friendly staff who could not have been more helpful.
The food was really good as well with everything you could possibly want for breakfast & also excellent food & wine in the restaurant.

If we come back to Madeira we would certainly stay here again

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 19, 2012

We stayed in October 2012 and were so amazed by the gardens. They are so green, well-kept and various in their range of plants. Lovely giant tortoise strolling around there too - forgotten his name though. The pool area is excellent - and peaceful - as the hotel seems to be mainly for adults. We didn't see any kids during our stay. A sign at the pool area says 'No Screaming'. We presume by that they meant kids and not adults! The food by the pool and in the hotel restaurants was excellent and pretty good value. The staff are very friendly and the room we had was superb - although the free WiFi was only available if you sat on the balcony. There is a courtesy bus into Funchal. Get a taxi back as the climb is steep and the taxis are quite cheap. If you want peace and quiet and you're into gardens and plants, this is the place for you.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2012

Jardins do Lago is a beautiful hotel set in extensive luscious botanic gardens - enhanced by a massive 5O year old tortoise called Colombo. The view from the hotel across the south facing bay is lovely. Food was excellent and we were very struck by the friendliness of the staff. We wanted to stay in a quiet and comfortable hotel together with our friends - and this was perfect.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Top Contributor
125 reviews 125 reviews
72 hotel reviews
Reviews in 73 cities Reviews in 73 cities
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed December 16, 2012

We travel nearly every year to Madeira in december, because of the nice temperatures and the pre-christmas ambiance we like. It was the first time we stayed in the jardins do lago, we usually stay in the cliff bay, but this was closed this year. So appologies for comparing to much in this review.
The quinta has a lot of history and is set in a nice location with a beautiful garden, but as you learn got a lots of issues to deal with. What we liked the most is the tranquillity of the place. It's got only 40 rooms and i guess was only 25 % full during our stay. So quiet at every location including the pool area, there were at any time only a handfull of people, mainly elderly, and no children (why they don't make this place adult only I don't know, there is nothing here for children unless anoying other guests who love the quiet areas)
The Beresford restaurant is very much to our taste. Each evening a different 5 course menu for a decent price and good quality served at the table, so no noisy buffet. Off course for those who are difficult eaters it's less convenient altough it seems the kitchen can make alterations if requiered. There is also an à la carte menu, so options enough. Only Portuguese wines, but of good quality and also reasonably priced (20-30 euros).
The rooms are spacious and with good beds and very quiet. The wooden floors concerned me a bit but we had no noise from other rooms and good sleep. Closing the window helps because there can be traffic noise, barking dogs or roosters in the early morning.
So over to my issues with this place :
- having 5 stars means to me immaculate service : this was not the case, f.e. : one morning there were no sunbeds out at the pool , one evening we returned to our room and no towels...
- the garden is a highlight of this venue but is not kept well, lots of dead leaves etc..
- there is one pool and it's partly covered, but this is only with a semi-open wooden roof. At less nicer weather days you can hardly use it, there is no room to lay down in the semi-covered part meaning that on those days you can not use the pool, there is no alternative. The sun loungers are not good quality, they gave me back and neckache.
- there is a small sauna and hamman, but it's only turned on on request and there is no relaxation area to enjoy this properly, also on bad weather days no option since it is in the pool area, away from the main building, so you have to walk outside through the rain to get there
- the bar in the hotel is only open at night and charges ridiculous prices, 16,5 euro for a glass of champagne f.e.
- the serving staff is good but there are not all that friendly, I would like to mention Ana Isabel Silva and Filipe as the best ones
- breakfast is served in the pink room or outside, which is nice. The choice at the buffet is limited. They do cook your eggs and toast as wished tough. I missed a glass of bubbles. I was not pleased to have to pay 2,25 Euro extra each morning for an espresso to replace the usual awfull coffee.
- if you wish to eat something at lunch you have again only one option : the pool bar, imagine again a bad weather day. The club sandwich they serve is very good !
- there is no pool service at all and the pool was only cleaned once during our weeks stay
- in the restaurant is a no childeren under 8 years old rule, so what those german kids where doing there our last night was a riddle to me : if you can't keep your own rules don't make them !
In general the surroundings of the hotel are hidious. There really is nothing around it, closest supermarket a ten minute climb/decent walk, no other restaurant and going down to Funchal center is not that far but steep and dangerous road with no footpad. Up you need a taxi, prox 8 euros There is a shuttle service bus from the hotel but it runs only 4 times a day, not always at convenient times.
The wifi connenction in hotel is very good and even works at the pool and free.
Paying extra for a seaview room is not worth the money. The sea is aprox 2 miles away, so what you see is not much.
Knowing that this is not cheap place to stay, I'd rather stay at cliff bay, where you have much more facilities for less money and where you sleep with only the sea to listen to.
We made the best of our stay, have no regrets to tried it out, but apart from the rest the quinta did not prove to be an option for future stays.

Room Tip: A superior room on the top floor is best value for money
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 13, 2012

My son and his girlfriend stayed here in November. The room was classic and well presented. Staff could not be more pleasant and helpfull. Lovely gardens and stunning view. This is a class hotel for the discerning traveller but a little away from the town and the action. We had a car but took a taxi most nights into town. This cost around 18 Euros return. If you want a smaller hotel and a little peace and quiet away from the crowd this is the place to be.

Room Tip: Pay a little extra for the garden view and balcony
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quinta Jardins do Lago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quinta Jardins do Lago

Address: Rua Dr. Joao Lemos Gomes 29 | São Pedro, Funchal, Madeira 9000-158, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Funchal
#1 Romantic Hotel in Funchal
#6 Family Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quinta Jardins do Lago 5*
Number of rooms: 40
Official Description (provided by the hotel):
Large Botanical Garden with more them 500 different spices of plants and a variety of pleasant and relaxing areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Despegar.com, HostelBookers, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Quinta Jardins do Lago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quinta Jardins Do Lago Hotel Funchal
Quinta Jardins Do Lago Funchal
Jardins Lago
Quinta Jardins Do Lago Madeira/Funchal

Owners: What's your side of the story?

If you own or manage Quinta Jardins do Lago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.