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“Just another great visit” 5 of 5 stars
Review of The Residence Porto Mare (Porto Bay)

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The Residence Porto Mare (Porto Bay)
4.0 of 5 Hotel   |   Rua Leichlingen 7, Funchal, Madeira 9004-532, Portugal (Formerly Porto Mare Residence)   |  
Hotel amenities
Ranked #3 of 91 Hotels in Funchal
seahouses
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Just another great visit”
5 of 5 stars Reviewed December 15, 2012

The overall impression at Porto Mare is that everything they do is done extremely well. Housekeeping, catering, leisure and the administration of the complex is a seamless, smooth process that induces a feeling of being looked after in the most efficient manner. Bedrooms, linen, bathrooms are spotless, cleaned by a team who clearly take the utmost pride in their work. Gardens and recreation areas, pools and restaurants benefit from the same attention to detail allowing the visitor to relax and enjoy their holiday to the utmost.
You will always wish that you could stay longer at Porto Mare.

Room Tip: They are all good, with sea views
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

Thank you for “Just another great visit” review shared with so many other holiday makers of tripadvisor.
Your feedback is a tonic to keep us on the right track so we can keep offering the good services within the Vila Porto Mare resort.
Sincerely hope to welcome you in a near future.

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Penrith, United Kingdom
Top Contributor
84 reviews 84 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed December 13, 2012

From the various reviews it is so evident that many of us return here year after year. There must be a reason for this and this is not difficult to identify. First the location. Situated at the Lido, you are in the quiet part of town with a wonderful walk on your doorstep and yet a regular free coach to take you into town if you don't feel up to the walk. The gardens of the hotel have to be seen to be believed - this is no concrete carbuncle and these gardens in our view are on a par with the botanic gardens themselves. Next the staff - having stayed in many hotels we have never experienced such warmth and friendliness - without exception - and when you meet the senior management of the hotel it is not difficult to see why this is very much the house style. If you eat in the hotel you have a wide choice of restaurants from which to choose - from formal dining to casual dining around the swimming pool and in the evening a varied programme of entertainment. The lesirure facilities are equally attractive and provide all that the more energetic may require. Each December we return for our dose of Madeiran sunshine and each year we leave with tremendous reluctance.

Room Tip: We love our one bedroom apartment in the residence
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

Thank you for such a rewarding feedback about the Residence, its facilities and services. Thank you for your support by staying with us again and again. It is also because of guest like you that motivates us to work hard in order to keep the standards we believe you deserve as a guest.

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pamplona, Navarra, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2012

Both the city and the hotel are superb!!! We enjoyed a lot not only the sunshine, but the swimming-pool, the restaurants, the terraces... and also the personnel that is very very kind. The acqua gym teacher was very very funny and attentive to us!

Lots of things to choose at breackfast, even champaign! Charming waiters were always attentive to our needings.

Room Tip: ask for a room with sea view... they are excellent!!!
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

Thank you for such “ a very pleasant” review about your recent visit to the Residence and for the positive feedback about some of the services and staff of our resort.

We sincerely hope to welcome you again in a near future.

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 5, 2012

Yet another wonderful holiday at The Residence. It's a home from home for us now after 5 years. Everything excellent - our apartment, the staff, the spa, the restaurants, the superb gardens - we can't fault it. Already we're looking forward to our visit next year.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

Just to thank you for the review about the residence and for the pictures of our resort
It will always be a great pleasure to see you around.

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Arran, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 28, 2012

Our 7th visit and as good as ever. The staff are excellent, accommodation could not be bettered and the warm weather was wonderful. I recommend the Spa treatments! Madeira is a very good holiday destination any time of the year.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

Just a short note to thank you for your feedback about another stay at the residence.
It will always be a pleasure to welcome you back.

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 20, 2012

We have just got back from Maderia,This was our fouth year at the Residence,we have never been disappointed.We have a one bedroom apartment ,which over looks the sea.From our balcony we had the sun late morning and to evening ,some of the sunsets were wonderful.This year the weather was warm but we did have more rain than ever before.There is always plenty to do tennis squash,table tennis a gym,and of course the wonderful swimming pools.For children there is a small play ground and also inside a play room.It also has Spa facilities with sauna and steam room.Maderia is a great island with lots to do,All trips can be arranged for you ,nothing is too much trouble all the staff are so helpful and friendly

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

Many thanks for the” back again” review posted on tripadvisor. Thank you also for such a comprehensive description of our resort. It probably means that profited from our facilities.

We sincerely hope to welcome you in a future visit to our hotel,

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

Have been coming here for 8 years and have never been disappointed. The standard of accommodation is better than some 5 star hotels and the staff are efficient,welcoming and so happy in their work and the way they go about it. The facilities are superb and the weather,we go in October,is usually good but we understand that this year they had some rain in November although it may have been needed as there was a plague of mosquitos. RCI continue to offer us swops ro other locations but we doubt that the Residence could be bettered. The staff make an effort to know you and make your stay a good one. I have never heard of anyone having a serious complaint about a holiday there.

Room Tip: Some people prefer low rooms to have access to the beautiful gardens but we prefer higher rooms for...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence Porto Mare (Porto Bay), responded to this review, December 17, 2012
Dear Guest,

We are happy to learn that overall you had a positive holiday experience at the Residence and thank you for your feedback about it.

Sincerely hope to meet you on a future visit to Madeira,

Wishing you a Merry Christmas and all the best for the forthcoming year.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence Porto Mare (Porto Bay)

Address: Rua Leichlingen 7, Funchal, Madeira 9004-532, Portugal (Formerly Porto Mare Residence)
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Funchal
#1 Family Hotel in Funchal
#2 Luxury Hotel in Funchal
#6 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Residence Porto Mare (Porto Bay) 4*
Official Description (provided by the hotel):
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Porto Mare (Porto Bay) Madeira/Funchal

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