Just returned from a great week staying at Pestana Grand Hotel November 5th 2013. Beautiful views and sunsets. Staff all speak English extremely well, they even get our sense of humour. All seem pleased to see you each day. Very peaceful, large pool area all extremely clean. Large bedrooms and bathroom. Food very good with great selection. Also very nice Restaurants nearby, My Way was especially good. Booked Land Rover Safari with Mountain Expedition our driver/guide was called Osvaldo, he was brilliant, a mine of information about everything to do with Madeira and good fun.