Our studio apartment was spacious, pristine, and comfortable. The balcony had a sea view and the kitchen area was more than adequate.
The staff is multilingual,friendly and helpful. Recommended activities were well worth the cost. The free shuttle bus to the edge of Funchal was comfortable, clean, and reliable.
Large lovely pools are on site. The beautiful seaside promenade can be accessed directly from the Grand Pestana Hotel pool area. I suggest walking the promenade to the end in both directions. One way leads almost into Funchal. The other way ends at an area with sea caves. The roaring sea is at times loud, powerful, and always spectacular to hear and view.
An on site restaurant is available. There are plenty of restaurants to choose from in Funchal and along the promenade . All the ones we tried were adequate to outstanding. The presentation and quality ranged with the prices. City bus stops, restaurants, and a shopping mall were within a ten minute walking distance from the hotel. A very convenient location.
City buses are inexpensive and clean.
I highly recommend the Pestana Grand Hotel. The grounds and units are pristine. The staff is friendly and helpful. Madeira is a lovely island with a varied and beautiful landscape. The people are friendly. The food is fresh and delicious with fantastic fish, vegatables, breads, and desserts.