Just come back from a wonderful week here and this hotel gave us pretty much everything that we were looking for. Its set in stunning grounds/gardens, the pool area is gorgeous, the staff are really lovely and make you feel very special. Look out for Maitre D Eduardo and waiting staff Francisco both who were outstanding in terms of customer service. So sweet, funny, friendly.
The hotel room was large and looked out over the sea, and was cleaned beautifully everyday.
We went for half board - breakfasts great, as were dinners although my slight criticism was that I think they could have had more veggie main meal options....but when there wasn't anything I liked the staff got the chef to cook me whatever I wanted anyway!
Its a quiet hotel, away from the town, which was perfect for what we wanted but might not be to everyone taste....but a 20 minute walk got you to local shops and restaurants and the free shuttle takes you to Funchal if you wanted.
So overall, gorgeous hotel and perfect for a restful holiday, of sun, food, sunbathing, eating and cheap cocktails!