This five star hotel is in a nice, quiet location, although the area is quite windy. We stayed for our easter vacation, with our 2 year old son, in an ocean view room. The hotel is located about 10 euro and 10 minutes with taxi outside the main center of Funchal, where the old city and the cable car.
5 minutes walk uphill from the hotel, there is a nice shopping center where my wife spent quite some time. The shopping center also had a big grocery store and small play ground. West of the hotel, five minutes walk away, there is a nice italian restaurant with take-away, which is open all day.
The room was clean, fresh looking, and had a nice view of the ocean. The balcony was ideal for letting our little one sleep outside in a stroller.
The hotel was not particularly children friendly, and the children´s games room was not so nice, but they did arrange a easter egg collection competition for the children on easter day.
The breakfast was great, with a good selection. Being scandinavian, we are used to putting our child to bed at around 19:00, and the restaurant opened at 18:30, so the dinner situation was a bit stressful. The buffet dinner was not the most exciting one, and if we return, we will probably not have dinner at the hotel included.
The outside pool was rather cold at this time of the year, but the indoor pool was well tempered, and extended outside the hotel. At the spa, we had a sports massage, which was very nice.
The reception and staff was nice and helpful, but we think that it would have been nice with a bit more information of the hotel´s facilities upon arrival. On the last day, we realized that they had a baby sitter service.
There is no wifi in the rooms, only in the lobby, and it was occasionally falling out.
All in all, this is a hotel that we would return to at a later occasion.