I and my partner came to this resort on an owner referral and were not really ever convinced that it would be for us. Madeira has a reputation for being for the elderly and a tad boring. However, we wanted a stress free relaxing break, in the winter sun. Well you could have blown me away. The staff were gracious, attentive, authentic and simply couldn’t do enough for us. They were prepared for pretty much any eventuality and tried to anticipate all our needs including a few unforeseen ones…i.e. the spontaneous gift of a bottle of Madeira after a challenging day out sightseeing. I would like to pick out Louisa the guest relations manager and Petra for being so tolerant of our requests and banter. We did have a slight problem with ants in our apartment, but the hotels housekeepers dealt with the problem efficiently and effectively. I would recommend this resort and Island to all ages (although it is true most guests were older than us) the recommendation is based on the fact that there is plenty to keep you gainfully occupied whatever age or interest you have. I would say be prepared to walk as town is not the 20 min walk they say it is, more like an hour to the town of Funchal. Also don’t worry if the restaurant empty’s at 9 pm as wave one goes to bed, before the fun seekers and locals come to eat. Well done Pestana!
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- Also Known As:
- Pestana Grand Funchal
- Hotel Pestana Grand
- Pestana Grand Hotel
- Pestana Grand Madeira
- Lti Pestana Grand Madeira/Funchal