Great location! Lovely and quiet though not too far from the centre of Funchal, but off the main drag. They offer a courtesy bus into the town, which is a godsend. The hotel is luxuriously appointed and the staff are pleasant and helpful. Large hotel, international and discerning clientele - lots of Germans, Scandinavians, Austrians, Swiss and French. Most people 50+ so perfect for early retirees (like us!).
We stayed for bed and breakfast. The room was large, with a nice balcony looking over the sea. The bed was huge and every bit as comfortable as our own bed at home. The TV had BBC News and BBC 1. Breakfasts were large, buffet-style with lovely hot breakfasts. Only one criticism - Lipton tea, so take your own British tea bags as I did. Difficult to fault the place apart from this. We went with Co-op travel - v. good service and good value.