This was our first visit to Madeira and we were very impressed with this beautiful island. We were delighted with our hotel, which was extremely comfortable, despite the appearance when you approach it! Our room had a sea view, which I would recommend. The staff were friendly and helpful. The provision of robes, slippers and pool towels was welcomed as were the tea making facilities. We ate in the hotel on a couple of occasions and the food in the Taverna was delicious. If you like gin & tonics, I'd recommend the Gin & tonic Carlton cocktail! The pool area is spacious and well equipped ( we saw extra sunbeds being brought out on a particularly busy day). Wi Fi is only available on 2 of the public floors. We would definitely return to this hotel.