Stayed (8th - 15th Apil 2013) in this well established hotel but modernised in recent times. Good sized rooms with robes.slippers,ample bath towels and toiletries. Digital safe in wardrobe free of charge. Hotel provides 2 bottles of still water in bedroom ( 1 is 1 ltr other .75) There is a printed notice on each bottle that there is a charge of 3.75euros for each if you use the water. There is a mini market opposite the hotel selling well known brands of still water for .70 cents litre.As always (well almost always) there were insufficent coat hangers for one person, let alone for two people which my room was provided for.
This is a large hotel situated on a cliff top overlooking the sea as well as the distant mountains , which has a quirky lift system. If you wish to travel from your room to sea level you need to use three lifts. To give you some idea, reception at street level is on level 6. There is an abundance of stairs and even steps between various public rooms on the same floor, so if you have difficulty in getting up two or three steps, this is not the place for you.
All meals were buffet during my stay and although extensive the choice remained fairly static throughtout. I am a fan of cereals for breakfast so I noticed they were poor quality with about four choices. At no time did they offer weetabix or shredded wheat. - I make this comment because it is a 5star hotel.#
All the staff were helpful when asked for information but I do wish they would smile more often when dealing with guests.
- Official Description (provided by the hotel):
- The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more less
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- Also Known As:
- Pestana Carlton Madeira Funchal
- Carlton Hotel Madeira