The hotel and its grounds are lovely. The room was a basic room, it was nicely furnished, spacious with a seating area and balcony outside. The view from1st floor although not the best was still nice, over the gardens and bar.
The gardens and pools were beautifully. We particularly liked the indoor/ outdoor pool the temperature was perfect, the outdoor was a little cool for me and the indoor a little too warm but great to have the choice.
Breakfast was very good, an excellent selection of cereal, fruit, breads, hot items and even free champagne! Service at breakfast was very good. After 9:30 the restaurant was quieter but the food standard was maintained. We didn't eat in the hotel restaurants. The bar service was friendly and efficient.
Other nice touches were the free activities in particular the garden tour and wine tasting. The free newsletter during the week was also very good to keep up with the news headlines at home.
The hotel is situated in the lido area there are many good restaurants around. It's a 30minute stroll into Funchal and the hotel offers a free courtesy bus.
The only improvement I can think of is to extend wifi into the bedrooms, although it was rather nice not to have it in the restaurants.