We don't often go away to stay in hotels but have stayed in enough to know that this hotel is in a class of it's own...Warm, welcoming, clean and very comfortable. The staff spoke excellent English and were very helpful.
The room was clean, well appointed and had fantastic views from the balcony.
Food was buffet style Monday- Wednesday and for the rest of the week, evening meals were table service. They were beautifully presented and there was a nice choice.
There is a bus stop less than a minute's walk from the hotel into Funchal with a very regular service. Easy to use! There is a free shuttle service twice in the morning and twice in the afternoon to and from the hotel as well.
The health/ spa facilities are small but who wants to spend all day in there when you have a whole island to see!