This hotel turned out to be in a very good location - especially if you like walking. There is a wonderful walkway all along the shore and you can walk into Funchal in about 3/4 an hour or you can walk to Camara do Lobos in about the same. Also, there is a major shopping centre very close and the bus is right outside the door, which takes you right into Funchal or other points beyond if you so desire. The staff were very nice but I would not eat dinner there as, even if the food is good (I didn't try it), the atmosphere isn't great and you would have more fun going to some of the restaurants nearby or into Funchal itself, which has a wonderful vibe at night. Breakfast was good - lots of choice and well presented. The other nice thing about this hotel is the terrace on the 5th floor, which serves as a dining area when the weather is good. Because it is on a cliff there is an unobstructed view of the water and it is a wonderful place to have a drink after you come back from walking everywhere.