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“City Centre Hotel” 4 of 5 stars
Review of Hotel Orquidea

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Hotel Orquidea
3.0 of 5 Hotel   |   Rua dos Netos 69 - 71, Funchal, Madeira 9000-084, Portugal   |  
Hotel amenities
Ranked #59 of 89 Hotels in Funchal
Sheffield, United Kingdom
Top Contributor
110 reviews 110 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
94 helpful votes 94 helpful votes
“City Centre Hotel”
4 of 5 stars Reviewed January 19, 2014

Stayed for a week on bed and breakfast. The hotel is very well positioned in the centre of Funchal close to the bars, shops, restaurants and sea front (which at the moment is a total mess due to all the building works) The room on the 4th floor was very spacious and clean with a balcony overlooking the building opposite and although the windows are double glazed and keep out the noise from outside the walls are thin and you can hear the people next door.
The breakfast was very good with plenty of choice (hot & cold) served in the restaurant on the top floor with fantastic views of Funchal. Free WiFi in the lobby area was a good speed but none in the rooms. There was no bar in the hotel where you could have a late drink before bed, just a cafe at the front which seemed to close early evening. The staff on reception were friendly and helpfull and overall the hotel is very good value.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsaacGomes, General Manager at Hotel Orquidea, responded to this review, September 8, 2014
Dear Sir,
Thank you very much for your comments about us. We are glad to know that you enjoyed your stay with us. Looking forward to welcome you again.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
bristol
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 14, 2013 via mobile

I stayed for just one night on business .
Sweet staff,clean room with a comfortable bed,excellent buffet evening meal, and a good choice of buffet breakfast.I have to write two hundred characters, don't know why as there isn't much else to be said.
I recommend this Hotel, excellent value,near the front.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greystones, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 3, 2013

Good hotel at a good price. You can see the sea from the roof, where there is a sun terrace. No swimming pool though, if that is what you are after, and non near. But we chose it for it's location. Breakfast is good. Beds are a bit hard but ok. No wi-fi in bedrooms. Air conditioning great. Only downer was the bar. Useless and really pricey for such an hotel. It closed at 10.00 pm every night, and that was in the middle of summer. Quiet area of the city too. Would definitely go again.

Room Tip: choose a high floor to get any kind of view, otherwise you won't see anything except a street.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clacton-on-Sea, United Kingdom
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 22, 2013

Came here for one night only on business, hotel chosen by company so unclear on cost. Rooms clean and comfortable. Free wifi in lobby. My only criticism was the basic evening meal. Charged for tap water (only £1 but a bit penny pinching). Breakfast much better. Reception friendly.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soenderborg, Denmark
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 29, 2013

We picked a hotel in central Funchal, not requiring a noisy pool-area or a boulevard of souvenir outlets. And Hotel Orquídea turned out to be perfect. A modern building with rooms, large enough to breathe in, with a small balcony with two chairs, aircondition and a fine bathroom. The breakfast in the 6th floor restaurant was more than adequate and the view acroos town to the sea from the sun terrace on the roof was nice. We stayed there most mornings, enjoying the january sunshine, relaxing and reading. Staff was friendly and service in the Bar Zero was good. If there had been a british style tea and coffee maker in the room, everything had been completely satisfactory!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsaacGomes, General Manager at Hotel Orquidea, responded to this review, January 31, 2013
Dear Sir,
Thank very much for your nice comments about us. We are very glad to know that you have enjoyed your stay in Madeira and we contribute for that.
Looking forward to welcome you again in future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 14, 2012

Good location. Rooms better than expected for the 3 star price. Everywhere clean and staff helpful. Breakfast basic and the quality of the evening meal reflected its bargain price, but I would recommend the excellent BonFix restaurant just along the road. No pool, no bar in evening. Good views across Funchal from the rooftop terrace. All in all very good value for the price.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
igomes2011, General Manager at Hotel Orquidea, responded to this review, January 3, 2013
Dear Sir:
Thank very much for your comments about us. We hope to have the opportunity to welcome you again in the future.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
95 reviews 95 reviews
70 hotel reviews
Reviews in 73 cities Reviews in 73 cities
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed September 11, 2012

Finding the hotel by car is not easy with all the one-way streets in Funchal. Also this hotel is located close to one of the main roads, but on a small one-way street, not far from the downtown area (about 5-10 min on foot). The hotel lobby and the restaurant are decorated in a modern, tasteful fashion, but the rooms and corridors make an outdated impression with clearly worn out and stained green carpet. Our small room had a TV, an air-conditioning (which really is a blessing considering the small balcony overlooks the noisy street) and a comfortable bed. The bathroom was spacious, but unfortunately not very clean, with some strange red/brown splashes close to the ceiling and hairs in the bathtub which were certainly not ours. Breakfast is served in the restaurant and was mediocre: the cakes were not properly cooked, the fruit was not ripe and as with all hotels in Madeira: the cheese and the cold cuts were of the "budget"-kind. Free WiFi is provided in the lobby. The hotel does not have parking spaces, but a public parking garage is located around 50 meters away. Staff were friendly and very accommodating, allowing us a very late check out at no additional cost. In short: excellent location, you'll get a good night's rest and the staff is great, but a couple of things could and should be improved.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
igomes2011, General Manager at Hotel Orquidea, responded to this review, January 3, 2013
Dear Sir:
Thank very much for your comments. Please accept our apologies if the hotel didn’t correspond to your expectations.
We will consider your recommendations in order increase the quality of service.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Orquidea

Address: Rua dos Netos 69 - 71, Funchal, Madeira 9000-084, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #59 of 89 Hotels in Funchal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Orquidea 3*
Number of rooms: 76
Official Description (provided by the hotel):
Ideally suited for tourists and business travellers, Hotel Orquidea enjoys a great location in the heart of Madeira’s capital city, Funchal. Guests can easily walk to all major historical sights, museums, theatres, shops and many other cultural attractions. Hotel Orquidea also offers you a wide range of services ensuring you an unforgettable stay in Madeira. All double rooms have double beds, desk, coffee table and comfy chairs. All rooms are stylish and comfortable and are fully equipped with air conditioning, hairdryers, cable TV, internet access points and telephones. ... more   less 
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Also Known As:
Orquidea Hotel Funchal
Hotel Orquidea Madeira/Funchal

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