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“Enotel lido Madeira” 5 of 5 stars
Review of Enotel Lido Madeira

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Enotel Lido Madeira
5.0 of 5 Hotel   |   Rua Simplicio dos Passos Gouveia, 29, Funchal, Madeira 9004 - 576, Portugal   |  
Hotel amenities
Ranked #21 of 89 Hotels in Funchal
Certificate of Excellence
Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Enotel lido Madeira”
5 of 5 stars Reviewed March 23, 2013

My wife and I spent a week at the Enotel 11-18th March. Had never been to Madeira nor had ever gone all inclusive. If every all-inclusive hotel is like the Enotel we will be doing this a lot more. We really could not find much fault at all. All the public areas of the hotel were very clean and attractive. The staff could not have been better. They were very polite and helpful, and most had a smile on their faces. The bars were very well stocked with known brands and of course local drinks. Measures were not in use as far as I could see. Choice of restaurants was fine. We didn't use the three special restaurants as we were very happy with the choice in the main restaurants. Was able to try a few things I had never eaten and was never disappointed. If I had any little complaint, it would be that sometimes some of the food is not as hot as it could be. But it is just a little point to make. I think that is quite common with buffets. Although we were very happy with our room it could do with a bit of an upgrade but nothing drastic. There was some sort of entertainment each night. We enjoyed most of it. The weather was not very good when we were there but it didn't really spoil our holiday because there were things to see or do. Overall, even taking into account some little faults/complaints, I would say it was an excellent holiday at an excellent hotel(perhaps not quite 5 star), well worth the money. We shall return. Just another point. The island is not overrun by young lager louts or people jumping out everywhere trying to sell Timeshare. I think there is only one sandy beach, so it's probably not quite as attractive to younger folks.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this review, March 27, 2013
Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL LIDO Madeira.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Luis Guimarães
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (430)
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Aylesbury
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 22, 2013 via mobile

We stayed here for a week all inclusive in March. The hotel was really clean and tidy and it was good having both indoor and outdoor pools. The all inclusive was good value although I never did try a bee at 09:00 when one of the bars is open! The food was actually really good and they always have a 'show' area where freshly cooked meat and pasta available. We ne'er got bored of the food which was a nice change from previous experiences. Location wise great for promenade walks and we did one day walk to Funchal and this around an hour. Good location fo the yellow and blue open top bus routes with a stop an booking office about 200m away. Overall a really good experience and would go to the same hotel again

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2013

This hotel was very well run and we were made very welcome by all the staff. Hotel was exceptional and spotlessly clean. The interior was well designed and areas designated for reading and writing etc., with lovely views.

The hotel was well situated with lovely walks along the promenade and overlooking the sea.

The food was very good with plenty of choices. We only had one small criticism and that was the food could have been warmer.

We would definitely go back to this hotel.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this review, March 22, 2013
Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL LIDO Madeira.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Luis Guimarães
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 18, 2013

Went away for a week to this hotel and enjoyed every minute! The staff were very friendly and helpful, as this was our first trip to Madeira. For anyone planning a visit a couple of tips... book the restaurants prior to your visit if you can, as we only went for a week the restaurants were pretty booked up, also would highly recommend a catamaran trip and visit to the marina :) Was also extremely impressed with the drinks on all inclusive, a wide variety of lovely cocktails and quality spirits (no cheap nasties!) Thanks to everyone at the hotel for a super holiday!

Room Tip: The bottom floor rooms have their own sun lounger areas and easy access to the pool! Also best to fi...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this review, March 20, 2013
Dear Guest,

We are glad to know that your expectations have overall been fulfilled.

We would like to thank you for taking the time to give us your opinion, as it is very important to us. We can assure you that we will continue to do our best in order to guarantee the high quality of service at Enotel Lido Madeira, which you may witness in your next visit here.

Once again ‘Obrigado’ and we hope to see you in the near future.

Kind Regards,

Luis Guimarães
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hants
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2013

Just back after 7 days in Madeira, staying at the Enotel Lido in Funchal, stayed on an all-inclusive basis travelling out with Mercury Direct flying with EasyJet.
Had an initial problem with allocated room as it overlooked the car park on the west of the hotel , they changed later on the day of arrival to a pool side room with a nice terrace, actual room wwas 133, pretty convenient as main restrtaunt is is on 2nd floor .
You arrive on the 6th floor for reception, there are very few true sea facing rooms other than those on floors above the 6th, those below are all on either the east or west wing, if on these floors try and get a sea view.
On the flooor we were on all odd numbers seem to face the poll at least from 113 all these rooms along with the one that we had have the afternoon and evening sun, and a nice terrace.
Food for all inclusiive was very good, seating a little confusing, its actually sit where you can, good selection and regularly topped up.Wine Ok if they are slow ask for a carafe and they will give you the bottle.
All three themed restaurants visited all good , book a soon as you get there, they are popular.
Staff throughout the hotel were , friendly and helpfull, some were very good.
Hotel is only a few years old, and if you can't find it on a map , its built on the site of The Tivolli Hotel.

Room Tip: Sea views are all on floors above the 6th. Nice poolside terraces in rooms 113 tru 133
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this review, March 20, 2013
Dear Guest,

We are glad to know that your expectations have overall been fulfilled.
We would like to thank you for taking the time to give us your opinion, as it is very important to us. We can assure you that we will continue to do our best in order to guarantee the high quality of service at Enotel Lido Madeira, which you may witness in your next visit here.
‘Obrigado’ for your co-operation and I would like to take this opportunity to send you our best wishes for both your professional and private life.

Kind regards,

Luís Guimarães
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collingwood, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

We can't say enough about this clean, modern hotel with wonderfully helpful staff, great and plentiful food and drink, providing an ideal base to explore this beautiful Island.

Would definitely return, hopefully for longer than this short ten day visit!

Thanks to all the management and staff, their pleasant and helpful manner made the entire experience a delight.

Cheers!

Tony O' - Canada

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this review, March 20, 2013
Dear Guest,

We appreciate your nice comments and we are glad to know that your expectations have generally been fulfilled. Our big ‘Obrigado’ for sharing your opinion with us and other reviewers.
We will continue do to our best to achieve our guests satisfaction and we hope to have you back in our ‘House’ in the near future. Feel free to contact us anytime for any assistance you need.

Kind regards,

Luís Guimarães
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 17, 2013

Just returned from a wonderful week in this all inclusive hotel. Room excellent - although I had asked for a high room the one I got could not have been lower! However most enjoyable although buffet food did get a little boring although quality was good. Themed restaurants also excellent but extremely slow service. Will return next winter and who knows may get a high room this time!

Room Tip: Ask for a high room - its worth a try for the lovely views
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this review, March 18, 2013
Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL LIDO Madeira.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

Please feel free to contact us any time regarding your next reservation so that we can do our best to give you a room on a higher floor.

Luis Guimarães
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Enotel Lido Madeira

Address: Rua Simplicio dos Passos Gouveia, 29, Funchal, Madeira 9004 - 576, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Funchal
#18 Family Hotel in Funchal
#19 Romantic Hotel in Funchal
#21 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Enotel Lido Madeira 5*
Number of rooms: 317
Official Description (provided by the hotel):
Enotel Lido Madeira is a comfortable 5 star hotel located in the main touristic area, situated above the ocean with direct access to the oceanfront promenade and just 5 minutes from the centre of Funchal. There are 270 comfortable rooms available including balcony with a ocean side view, air conditioning, cable TV, hairdryer, mini bar, separate bath and shower, bathrobes, telephone with direct outside line and voicemail facility there are also 47 Suites with a Jacuzzi, coffee and tea making facilities. ... more   less 
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Also Known As:
Enotel Lido Madeira Hotel Funchal
Tivoli Madeira Funchal
Tivoli Madeira Hotel Funchal
Enotel Lido Madeira Funchal

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