I stayed here for a week in early June, having booked a last-minute trip only 5 days before I travelled. I hadn’t had time to research the hotel before I left, but I’m pleased to report that I was very pleasantly surprised by the standards.
I heard from a fellow guest that the hotel was extensively remodelled a few years ago and it definitely shows. The lobby is airy and spacious and the décor in general looks pretty new. The lighting in the internal corridors is a little on the dim side, but the rooms all have illuminated numbers, so it’s easy to locate them .
My room itself was spacious and light, with air conditioning, a small refrigerator, a safe, TV and a balcony with table and chairs and a sea view. It was spotlessly clean and the furniture was modern and looked quite new. The bathroom, while slightly at odds in style with the modern feel to the rest of the room, was immaculate and well laid-out. The shower, although an over-the-bath type, was mightily powerful and the water was as hot as you’d wish. The air conditioning worked well and had an ingenious automatic cut-out that activates when the balcony door is opened. The bed was very comfortable and extra pillows and blankets were readily available if required.
Although the hotel is located on a fairly busy road, you only really notice the traffic noise if you’re out on the balcony, or have the door open. Once the door is closed, the noise is negligible and certainly didn’t cause any difficulties with sleeping. There are good transport links to the city centre, although it can be reached by around a 30-minute walk through a pleasant park, or a slightly more strenuous walk along the harbour.
The restaurant, where I took breakfast each day, was very light and airy and had a terrace overlooking the pool and a sea view. I managed to eat outside every morning. The food was the usual fare for a continental-style breakfast, as well as a small selection of hot food, all served buffet-style. Everything I ate was fresh and tasty and I found there was enough variety to have something a little different each day. I can’t reconcile some of the previous comments about the coffee with what I drank, but I guess it’s a matter of personal opinion. While it wasn’t the best coffee I’ve ever had, it certainly wasn’t the worst by any means. (For the worst coffee in the world, just go to any branch of McDonalds!) I didn’t eat an evening meal in the restaurant, as I felt it to be a little pricey, compared with local alternatives. Speaking of which, there are plenty of other restaurants in the immediate area and, while my biggest gripe would be that they all seemed to serve virtually the same menu, I didn’t have a bad meal in the entire week I was there.
The hotel staff were pleasant, friendly and professional and everybody I spoke to was able to converse very well in English – as well as a number of other languages, from what I overheard. Several members of staff went out of their way to assist and were unfailing in their cheery approach and greeting.
One tiny grumble for me was that I had to wait almost an hour for my room to be made ready when I arrived, but in fairness, I think that was more down to the holiday company’s ridiculously-early flight than any failing on the hotel’s part.
All-in-all, I’d certainly recommend this hotel to anybody thinking of visiting Madeira: it’s in a good location for Funchal city centre, but far enough outside that it’s noticeably quieter. It’s good value-for-money and I’ll certainly go back again.
Rooms at the back of the hotel don't have a sea view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.