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“Awesome!” 5 of 5 stars
Review of Choupana Hills Resort & Spa

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Choupana Hills Resort & Spa
5.0 of 5 Resort   |   Travessa do Largo da Choupana, Funchal, Madeira 9060-348, Portugal   |  
Hotel amenities
Ranked #10 of 89 Hotels in Funchal
Certificate of Excellence
Lisbon, Portugal
1 review
6 helpful votes 6 helpful votes
“Awesome!”
5 of 5 stars Reviewed March 18, 2013

After a weekend spent at Choupana Hills, we couldn’t fail to come here and comment the splendid service and fantastic hotel.
The hotel has a prime location with an incredible view over the city of Funchal.
We are literally in the clouds...
The rooms are beautiful, cosy, comfortable and with a fantastic balcony.
The staff is very attentive, with a genuine concern for the guests’ welfare, very welcoming.
We found the "levadas" and the hotel is in perfect harmony with nature.
Finally, the excellent restaurant that stands on its own: wonderful food at affordable prices. The refinement of taste, the space and the view justified, even for the locals, a visit. The price paid per meal is equivalent to any ordinary restaurant in the city center.
We only regret having to catch a plane to stay there.
We highly recommended Choupana Hills.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chills, General Manager at Choupana Hills Resort & Spa, responded to this review, April 10, 2013
Thank you so much for your time ands sharing your experience with your great review. We are indeed delighted that you had a great time in Madeira and at our Hotel and your words are indeed a further motivation in assuring everyone a memorable and unique stay in Madeira. Until your next visit, we thank you again for your very kind review.
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542 reviews from our community

Traveler rating
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    23
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Horsham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2013

Bounded by a very pleasant lavada walk and sitting at 500m above Funchal with fantastic views of the city and harbour, this quiet collection of semi-detached residences are a delight. Our residence was very well appointed and appreciatively heated given our cool, but very pleasant, week on the Island in February. The staff were there to please and the food in the restaurant (breakfast and dinner) was good and well presented. Most definitely a place for a return visit - but with a better than basic hire car, unless you enjoy plenty of 1st gear driving!! R & H.

Room Tip: Room 31 has a fantastic view over Funchal
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 8, 2013

It is a truly beautiful place in the mountains. You simply dive into nature and feel far from hectic city life. Excellent swimming pool and nice views. Personnel is friendly and helps with small things. We haven’t really noticed anything negative and sincerely recommend it.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 7, 2013

We called in during our levada walk not knowing if we would be welcome in our walking gear!

No problem - waitress was wonderful - super lunch - snack menu available not over expensive for the wonderful setting!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chills, General Manager at Choupana Hills Resort & Spa, responded to this review, March 8, 2013
We are indeed very greatful for the time that you took in expressing your experience with your visit. We are indeed honored and pleased that your expectations were fullfilled. We hope further that Choupana Hills Resort & SPA will be your next holiday choice and in a near future....
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Clermont-Ferrand, France
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 2, 2013

We have just completed a week at Choupana Hills and it is with regret that we go home, we have had a wonderful week at a special place. We are well travelled and used to 5*, this was different, there was a personal touch that is often missing from other hotels. The rooms are spacious and very luxurious, I asked for and received the best of everything. The ladies who cleaned the rooms are helpful and very trustworthy. The staff have been trained to excellence, congratulations to whoever is responsible. The food is so good that you won't want to eat out, they can cater to your particular needs. The Maitre D is so knowledgable and also has a personality tto match his skills, we loved him. Everyone at the hotel, without exception ensured that we took back memories of their beautiful island. Finally a huge thank you to Ricardo, the CEO of the resort, you are exceptional for the interest you take in your guests and their comfort, thank you, sincerely, we will be back.

Room Tip: We had room 35 which had a sea and garden view, beautiful.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chills, General Manager at Choupana Hills Resort & Spa, responded to this review, March 8, 2013
What can we say? We are very honored with your very kind comments and indeed very pleased that everything turned out to be a wonderful experience and that you took back home a memorable stay in Madeira and at our hotel. We look very much forward for your next visit which with your very friendly help, suggestions and tips, we are sure of a new and improved again unique stay.
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Bristol, United Kingdom
Top Contributor
179 reviews 179 reviews
65 hotel reviews
Reviews in 93 cities Reviews in 93 cities
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed February 9, 2013

My partner and I with our two year old son have just got back from a birthday week at the Choupana Hills. Beforehand, being heavily pregnant and having a two year old, there were many emails sent back and forth to the hotel asking questions to make sure all went well. They handled this with great care and attention and nothing went wrong in the planning.
We all loved our stay at Choupana Hills, it was like a little village with bungalows and it was in the perfect location. Our suite was great, very large and we all loved the jacuzzi on our balcony.
The restaurant was amazing, the breakfast excellent, child's menu good and Dinner was divine, the chocolate brownies with lemongrass ice cream was to die for! All the staff went out of their way to make sure we had the perfect week. I had a pregnancy massage on my birthday which was excellent. A heated table, very nice lady, perfect pressure, clean room. Then to finish off my day in the evening someone knocked on the door with a birthday cake and two glasses of champagne. Well you can't ask for more than that can you?
But - having said that there were just a few little niggles. There were places that were a little tired around the edges. Some of the outdoor furniture could do with renewing and the pool room needed at bit of attention. I mentioned this to the manager of the hotel and he assured me they were doing all they can to change any negative feedback. In fact new furniture is on their way! So if these easy to sort out problems are dealt with this year you have the perfect place for a holiday.

Room Tip: A suite with a jacuzzi on the balcony.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chills, General Manager at Choupana Hills Resort & Spa, responded to this review, February 25, 2013
We are very grateful for the time you took in expressing your experience with your stay, starting from the moment you book. We are deeply honored with your words and hope to welcome you in anear future in Madeira and at Choupana Hills Resor & SPA.
With the best and very sunny regards
Yours sincerely
Ricardo Rodrigues
General Manager
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Oxford, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2013

This hotel is in a fantastic location, was friendly, clean and quiet. Rooms are spacious and private with excellent views. All the staff are very friendly. The food in the restaurant is first rate. Altogether a first rate experience

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chills, General Manager at Choupana Hills Resort & Spa, responded to this review, March 8, 2013
We are very greatful for your very kind words and very pleased that your experience granted you a memorable stay in Madeira and at Choupana Hills Resort & SPA. All your comments are indeed very much apreciated and helpful towards all that will have and plan hlidays with us and in ensuring them of what all will expect. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Choupana Hills Resort & Spa

Address: Travessa do Largo da Choupana, Funchal, Madeira 9060-348, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Funchal
#4 Family Hotel in Funchal
#8 Spa Hotel in Funchal
#10 Luxury Hotel in Funchal
#10 Romantic Hotel in Funchal
#11 Business Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Choupana Hills Resort & Spa 5*
Number of rooms: 62
Official Description (provided by the hotel):
Member of Design Hotels, Choupana Hills is located in Madeira Island Portugal and has one of the most beautiful views over the Atlantic Ocean. Nestled in a botanical garden the hotel provides a unique atmosphere. It's 62 rooms and suites are displayed in bungalows. Some African and Asian influences can be noticed in the unique decoration of this boutique hotel. The SPA has been awarded several times and exceeds the most demanding expectations. ... more   less 
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Also Known As:
Choupana Hills Hotel Funchal
Choupana Hills Resort And Spa
Choupana Hills Resort & Spa Madeira/Funchal

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