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“Wishing” 5 of 5 stars
Review of Quintinha Sao Joao

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Quintinha Sao Joao
5.0 of 5 Hotel   |   Rua da Levada de Sao Joao 4, Funchal, Madeira 9000-191 , Portugal   |  
Hotel amenities
Ranked #8 of 90 Hotels in Funchal
Blyth, United Kingdom
Top Contributor
62 reviews 62 reviews
9 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
“Wishing”
5 of 5 stars Reviewed May 30, 2013

From when we first stepped into the reception area. We were greeted so warmly. Shown to our room which was really nice and had everything you could wish for. After a good night sleep we went down to breakfast and wow everything was fresh and looked so appetising. The staff were very friendly and worked very efficiently. We used the pools and both were kept very clean. there was a singing group on one night and had a really good sing along. which was held by the pool near the garden. We could smell the flowers which are everywhere. We went for our anniversary and my 50 and all I can say is it was everything I could of wished for. I want to say a big thank you to every member of staff for making our holiday so special.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
It was such a pleasure to read that you were satisfied with our services at the Quintinha São João and I thank you very much in behalf of the entire team for leaving these comments on Tripadvisor !

Indeed, the satisfaction of every individual guest is very important to us and we are thrilled that we achieved this goal. Thank you also for choosing our hotel for your anniversary and birthday – we are most honoured and so very happy that it was everything you could have wished for.

We are very much looking forward to welcome you on a future occasion!

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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641 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
Hartlepool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 25, 2013

Just returned yesterday from Madeira. What can I say, Hotel was fab. We walked into town and back twice per day, only used the hotel bus once.
We did not use the spa, my husband used the indoor pool every morning before breakfast.
I do not want to say anymore as you will all book and it will be full when i try and book next year.
So i am keeping the rest to myself.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
It was such a pleasure to start the day with your lovely words! Thank you for sharing your thoughts regarding your recent holiday at the Quintinha São João with TripAdvisor and congratulate you on keeping fit!

We hope to be able to welcome you back soon; maybe it will be possible for you to try one of our spa treatments next time!

Looking forward to that occasion!

Yours sincerely
André Barreto General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2013

Couldn't fault this hotel, high standards, excellent service but at a moderate price. It offers what a good hotel should do. Very impressed and will recommend to others. Only downside was that there were no tea/coffee making facilities so we were obliged to use the bar service during the day.

Room Tip: We had a room with sitting area and a balcony overlooking the garden which meant we had a lot of spa...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
Thank you very much for having taken the time to share your comments on Tripadvisor, following your recent stay at the Quintinha São João.

It was indeed a pleasure to read that you were impressed by our services and will recommend us to others.

On your next visit, please e-mail us prior to your stay and we shall see what we can do with regard to tea/coffee making facilities. We look forward to seeing you again!

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 25, 2013

I have travelled for work and pleasure for over 30 years. This hotel experience was overall the best I have ever had, and my wife agrees. There is a feeling of old world elegance, but it isn’t old world it is actually a modern hotel. Its design appears to be from a bygone age, but it has all the best new buildings have to offer. The hotel is a peaceful, tranquil place to relax, but it is in the city with all that a city offers.

Sometimes it is difficult to say what makes something work, where other places do not, when each component is analysed individually they are no better than somewhere else I have stayed. But put together they really work and they really work well.

However let me try to explain. The reception is not a massive statement of look at me look at my open spaces, it doesn’t have a doorman with hat and long tailed jacket. It is large enough to do the job and do it well. But it does tell you immediately that it is a spotlessly clean, well maintained and well run establishment that has an understated elegance. The sole aim of the staff is to immediately make you feel welcome and look after you’re every need from the moment your taxi arrives at their door (which you can get them to organise 30 Euro from the airport). They succeed, they are expecting you, they let you know this is your vacation and they will make every effort to make it a great experience. They deal with your luggage; they take you to your room and ensure that you are happy with it. Only when they are sure you are satisfied and you have everything you need and want do they leave you. This is achieved in a most charming manner.

The rooms again are beautifully maintained and equipped, that feeling of elegance again. Oh and the space, these are not pokey little rooms where it is difficult to find space for your luggage. These rooms are big and thoughtfully laid out. Other reviewers have already commented that the standard rooms are more like suites. I fully agree with those statements.

The open areas around the hotel offer comfortable sofas, with a real home from home feeling. Books are all over the hotel, some left by previous guests, some by the hotel to show you Madeira.

Breakfast, somewhere a comment was made that breakfast is the same every day. Well that is true, but the choice really does mean that you could eat something different every day for a week and still be nowhere near having tried everything. All the hot breakfast options are freshly cooked for you, not the get it from under the keep it the hot light and dry it mode of many hotels. Yes fried eggs do have a runny yoke if that is your request. The scrambled eggs taste good and don’t have a rubber texture. The coffee is good with hot milk if you want it, smoked salmon in abundance. How anybody can find fault beats me. It is served from 7:30 to 10:30.

I can’t comment on dinner at the hotel, we ate at restaurants in the centre. Funchal is a foodie’s heaven. Our favourite was Armazen we went twice in the week, wonderful food and atmosphere.

The bar area has again that elegance, with attentive but not overzealous staff. There are very good cocktails to be had in the bar.

There are two pools, one is glass covered so effectively indoor, but achieving and outdoor feel. The other is an outdoor pool. Neither pool is large, but equally not tiny so big enough for some exercise if you want. My wife used the spa facilities and raved about the treatment as the best she has had and not bad from somebody who is a qualified in aromatherapy.

The location, it is a walk downhill into town. There are a number of routes they take around 10 minutes walking quickly or longer if you are strolling. We walked from the hotel to the cable car in about 30 minutes, but we were walking quickly. Overall we walked down and taxied back after dinner out. The hotel is a city hotel, cities are busy and noisy. So anybody expecting just to hear the sound of birds in the trees can think again. I doubt whether there is anywhere in Funchal that it is possible to avoid some traffic noise. That said we live in a very quiet village where there really isn’t traffic noise, and the levels in the hotel grounds didn’t bother us. At night we didn't hear any traffic noise.

The Quintinha Sao Joao is at the edge of the old town, and as such is close to all the best old Funchal has to offer. To the west is the new concrete tower hotel part of the city, rows of new build ugly hotels and all that go with them. The Quintinha is not part of that, and all the better for it, it feels like Madeira, not another Costa.

So finally what really makes this place tick all my boxes, it is the staff. They are simply the best team of hotel staff I have ever come across. Friendly, helpful, humorous but most of all dedicated to making your stay the most pleasing experience they can. My specific example: We were talking to somebody who had stayed at the hotel in the past; we commented that we thought the beds were a bit on the firm side for us. The couple looked puzzled and said they had asked for mattress toppers. So back at the hotel we commented. The receptionist looked dismayed, but then rightly questioned “Why did you not ask us, we are here to help?” That was the nearest we had to an admonishment from a member of staff. The lady in question smiled and charmed as usual, her question was more than fair; as they proved over and over again they are there to help. Help they did from then on the beds were perfect with a mattress topper.

So to all the staff at the Sao Joao thank you we really enjoyed our time with you. You made us want to come again.

Room Tip: Based on what we saw they are all good rooms. But the garden view rooms are lovely.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
This is marvellous feed-back regarding your stay with us at the Quintinha de São João! The entire staff of the hotel thank you for your review on TripAdvisor and for your generous comments. You have depicted exactly what we are trying to achieve with the hotel – the modern facilities that everybody has come to expect in life, living in harmony with the old world atmosphere and service from days gone by. We can’t tell you how pleased we are that we have achieved this as far as you are concerned.

Muito obrigado! We hope to see you back soon at your Madeira home.

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilvoorde, Belgium
Top Contributor
85 reviews 85 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 24, 2013

Friendly staff, big rooms, cheap but great food. All very positive. The hotel has two swimming pools, one outside, one in some kind of glasshouse on the 2nd floor (which was great as the weather wasn't that fantastic while we were here).

Room Tip: If you need WIFI, make sure to mention it when you book the room, access in our rooms (102 & 103...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
It was a real pleasure to welcome you to the Quintinha São João and thank you very much for sharing your impressions on Tripadvisor!

We are thrilled that you enjoyed staying with us, and that the service of our team and facilities lived up to your expectations.

We are disappointed for you that our weather was rather inclement but are pleased that you enjoyed your total Madeira experience away from the tourist zone!

We look forward to welcoming you back on your next visit to Madeira.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2013

we have just arrived home feeling rested and relaxed after spending a week at this lovely hotel.The room was spacious light and airy,and the beds comfortable as was the whole hotel.we opted for half board after reading the good reviews about the restaurant and were not dissapointed, the breakfasts were great and the evening meals varied, we enjoyed the fish night in particular and the hot chocolate pudding was to die for The best thing about this hotel though was the wonderful staff, they were always willing to go the extra mile to make guests feel welcome. A***

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
How can we not smile! It was such a pleasure to read your wonderful, warm comments! The entire team of the Quintinha São João join me in thanking you very much for taking the time to share them on TripAdvisor.

We are thrilled that you enjoyed staying with us and especially delighted that you enjoyed our restaurant and cuisine! Yes, the chocolate bomb is well worth sampling!

We hope to have the pleasure of your company again soon and the A***s are much appreciated.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 18, 2013

This is a lovely hotel with a comfortable feel. The bedrooms are large and well laid out. Perfect hotel if u want peace and quiet. Excellent friendly service from all staff. It was just too quiet for my husband and I as we like a bit of atmosphere. Not rowdy but just some! Often we were on our own in the bar after 10pm. The restaurant food is lovely! However I would recommend b&b and not half board as the menu can be repetitive but don't miss eating there. The Goan food is superb. Outdoor swimming pool very small.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, June 12, 2013
How happy and delighted we were to read your kind comments regarding your recent holiday at the Quintinha on TripAdvisor, and to know that our service and facilities pleased you. We are glad that you took time to sample our Goan cuisine – this is our speciality and completely authentic as recipes have been passed down through generations on my father’s side of the family and have been taught to our chef using the exact spices and condiments.

We hope that we will have the pleasure of welcoming you back to the Quintinha São João in the near future for another peaceful and relaxing stay.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quintinha Sao Joao

Address: Rua da Levada de Sao Joao 4, Funchal, Madeira 9000-191 , Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Funchal
#6 Spa Hotel in Funchal
#7 Luxury Hotel in Funchal
#8 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quintinha Sao Joao 5*
Number of rooms: 43
Official Description (provided by the hotel):
Built within the grounds of an historic "Quinta" of Funchal, Quintinha de Sao Joao resurrects perfectly the magic of the old Madeiran residences. There are 42 spacious rooms in total, all equipped with the most up-to-date facilities with splendid views over the gardens. Bar, restaurant, heated outdoor and indoor swimming pools and full spa are included facilities. The careful attention to detail and the excellent personal service brings to life our motto "Home from Home." ... more   less 
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Also Known As:
Quintinha Sao Joao Funchal
Quintinha Sao Joao Hotel Funchal
Quintinha Sao Joao Madeira/Funchal

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