Leaving behind a host of small domestic crises, transport glitches and some ghastly spring weather in the Uk, we arrived dishevelled and unkempt in Funchal, and were immediately charmed by the wonderful atmosphere of the Quintinha. Despite the fact that my travel companion announced our arrival by the untimely (and inappropriate!) dropping of a large bottle of duty free gin as we were checking in, nothing phased the professionalism and exceeding good humour of the staff..(and many many thanks for not laughing at our sudden manic need for an ice bucket only five minutes after walking through the door!)
Check in was (ignoring the gin) smooth, friendly and informative - full information on the location of facilities, the bar, gym, pools etc was explained, and we were shown personally to our rooms with luggage following shortly after. Our twin room was light, spacious, and very well furnished, overlooking the beautiful gardens at the rear of the hotel. Some of the rooms on the other side of the hotel are closer to a road, so if this would be an issue for you I'd recommend asking to be located away from this area, but traffic noise was negligible, even when we were over that side of the hotel.
We had booked half board, a very good deal via travel republic, and were very happy with the standard of food we received - the menu remained the same, but there was plenty of choice, and even after a week there were still several items I'd like to have tried. On one evening (chef's night off?) a simpler "barbeque" type choice of fresh chicken, pork or beef was offered, but the quality of this was, as before, very high. I can only say that we must have been staying in a completely different place to the reviewers who have had issues with the quality of the catering, since we found consistently high standards of service, food and beverages at both breakfast and in the evenings. I can particularly recommend the Goan prawn curry, and the Sea Bass. Delicious. :)
We love cocktails, and so were frequently to be found (especially at Happy Hour!) in the Vasco de Gama bar, where a large variety of well mixed and delicious cocktails were served. Many thanks to Patricia, and the other bar staff whose suggestions for new things to try were much appreciated!
We took advantage of both pools, indoor and out: both are well maintained and very pleasant, and very quiet...the maximum number of users while we were there was half a dozen at the most. I can't comment on the spa as we didn't take advantage of this, but the list of treatments available looked very extensive. Their is also a well equipped gym with weights, cross trainer, cycle etc, and a very well equipped games room, with pool table, table tennis, chess and draughts boards.
What really stands out about the Quintinha is the quality and attention of the staff - some of whom we spoke to told us how much they like working there, and have been at the hotel since it opened in 1998. Quality tells and we loved every minute of our stay...thank you so much!
In conclusion: This is an absolute gem of a hotel, small, friendly, and welcoming. Everything about this lovely place is a delight, especially the dedicated staff who go out of their way to make your stay as perfect as possible. 11/10!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much indeed for submitting such an in-depth review of your recent stay at the Quintinha São João on TripAdvisor. How beautifully you describe your experience and honestly, reading this has brought us much joy.
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Apart from the unfortunate experience on your arrival, we are glad that everything just got better and better. You certainly seem to have made use of most of our facilities and we hope that you will return to avail yourselves of things you have missed, such as the Spa.
I have had great pleasure in relaying your kind comments to our staff who join me in saying how motivating they have been. It is indeed true – many of us have been here since the very beginning and we work together as a team and every victory regarding a guest’s holiday is reason for celebration!
We look forward to welcoming you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.