We picked this hotel using TripAdvisor reviews and if anything they understated the excellent experience of this hotel.
My wife and I visited Funchal for a week and had an faultless stay. The staff were cheerful, helpful, very attentive and eager to help in every way as soon as we arrived at the front door. The room was excellent, with a balcony overlooking the garden. Thought it would be a bit noisy because of a relatively busy road on the other side of the garden wall but the opposite was true, the place was a hidden oasis of calm. The hotel is very tastefully decorated in typical Madeiran style with a skillful blend of modern and antique furnishings.
The restaurant has to be one of the best on the island and never disappointed although we did sample a couple of others coming back for our last night.
The location of the hotel is also very convenient; a pleasant 10 - 15 minute walk past Quinta Vigia, a historic manor house and gardens which are now the official residence of the President of the Autonomous Region of Madeira, to the centre of Funchal Returning to the hotel is better accomplished by taxi (about €6) as some of the roads are a bit steep for my 69year-old legs.
A summary - First class in every department!
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