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“very noisy” 2 of 5 stars
Review of Quintinha Sao Joao

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Quintinha Sao Joao
5.0 of 5 Hotel   |   Rua da Levada de Sao Joao, 4 | Madeira, Funchal, Madeira 9000-191 , Portugal   |  
Hotel amenities
Ranked #7 of 89 Hotels in Funchal
Wrexham, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
48 helpful votes 48 helpful votes
“very noisy”
2 of 5 stars Reviewed February 9, 2008

I can only re-iterate the other comments from January 2008. The noise from the building work from the next door hotel was totally unacceptable. You really could not get away from it ANYWHERE in the hotel. There were some lovely gardens and seating areas to eat or drink outside or by the pool-the weather was lovely for January but all to no avail as you simply had to leave the hotel after breakfast and stay away till dark!
The best day off the hoilday was Sunday when we could finally relax by the pool , have lunch, a drink and a swim and look forward to coming home on the Monday.
It was our first visit to Madeira and we loved the island, and the January sun but would not return to this hotel. I feel we should have been warned by the agents 'First Choice'. We registered a complaint with the very helpful rep and also wrote to First Choice immediately on our return on 14th January but as yet have had no reply. The location of the hotel wasn't ideal, though our room was lovely and the staff and service very good.All in all a disappointing holiday.

  • Liked — good rooms, food fine, pleasant staff
  • Disliked — building work
  • Stayed January 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, November 22, 2011
We would like to put the record straight regarding the poor reviews on TripAdvisor during 2008.

The hotel next door to our Quintinha was experiencing a major refurbishment and subsequently caused us (and our guests) much inconvenience for about 18 months.

We are pleased to say that all work has been fully completed and calm and tranquility has been restored to the Quintinha de São João.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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714 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cheshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 17, 2008

Have just returned from a week's stay at this hotel and our experience is that the place is lovely and the staff could not have been more pleasant or helpful. However, we would reiterate the most recent comments regarding the continuous noise generated because of the construction works taking place opposite the hotel. We endured loud drilling from 9am (sometimes earlier) until after 6pm (when it went dark) for six days of the seven we were there. This made it impossible to sit out on the balcony, by the pool or in the garden without being driven mad by the noise.

There is an official sign at the entrance to the construction site which states that the work is due for completion in October 2008, so we can only advise that anyone considering booking should check direct with the hotel about how noisy it might be on their chosen dates, so they can at least make an informed choice. We understand that it is no fault of the Sao Joao that there are major construction works in such close proximity to them (this happens regularly all over the place), but our stay was certainly blighted by this.

We would consider staying here again - but only once all these works have been completed.

  • Liked — Size of rooms; attractive public spaces; staff
  • Disliked — Noise (see review); unattractive walk into town, but taxis are cheap.
  • Stayed January 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, November 22, 2011
We would like to put the record straight regarding the poor reviews on TripAdvisor during 2008.

The hotel next door to our Quintinha was experiencing a major refurbishment and subsequently caused us (and our guests) much inconvenience for about 18 months.

We are pleased to say that all work has been fully completed and calm and tranquility has been restored to the Quintinha de São João.

We would be delighted if you would considered another holiday here and would love to show you our new facilities. Our staff, however, remain much the same.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 15, 2008

I was relieved to read the most recent review as we were disappointed with the hotel. Firstly I could not recommend this place for a relaxing break. The building work next door is a real problem so you cannot sit out on your balcony or by the pool. Road noise is also a problem. We booked this hotel because the outdoor pool was supposed to be heated. It did post signs that it was heated to 25c but this was just not the case. We gave up after a couple of days of being frozen solid. When planning this break I knew I had to do some work when away but was rather dismayed on arrival to see that the in-room Wi-Fi service was unavailable. Less than an hours use of the internet downstairs cost me over E15! Service in the hotel was fine but nothing really outstanding. I know a lot of people really like this hotel but really we can not say that we did. It is certainly overpriced for what it is.

  • Disliked — Noise, location
  • Stayed January 2008, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, November 22, 2011
We would like to put the record straight regarding the poor reviews on TripAdvisor during 2008.

The hotel next door to our Quintinha was experiencing a major refurbishment and subsequently caused us (and our guests) much inconvenience for about 18 months.

We are pleased to say that all work has been fully completed and calm and tranquility has been restored to the Quintinha de São João.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Top Contributor
53 reviews 53 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed January 8, 2008

I know I am going to upset regulars who stay at this hotel but I really am bemused with all the good write ups. Firstly we only stayed the one night so this is a very limited review based mainly on our suite. It was large but extemley dated and in need of a serious refurb, from painting to furnishing the very sparse rooms. The bath was disgusting the worst I have ever seen from any star hotel. Thick black mold surrounded it there was no
way I was going to sit in it and if I had seen it on check in I would have asked for another room. $200 euros is a lot to pay for such poor facilitys. ripped chair in the bedroom and writing desk was the extent of furnishing in a very large room, no extra touches.
Cant comment on the restaurant as ate out, had a drink in the very small bar area, staff were pleasant enough and drinks reasonably priced, pianist needed a few lessons on how to play the piano though. Pool area nice but very small and could be a problem in the height of summer as had about a dozen beds for 43 rooms. I would rate this no more than a 3 star hotel, maybe I was unlucky with the suite given but in anycase they should not be letting out a room in such disrepair and charging such a high price for the pleasure. Love madeira but would not stay at this hotel again or recommend it to friends.

  • Liked — pool area
  • Disliked — mold around the bath
  • Stayed January 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, November 22, 2011
We would like to put the record straight regarding the poor reviews on TripAdvisor during 2008.

The hotel next door to our Quintinha was experiencing a major refurbishment and subsequently caused us (and our guests) much inconvenience for about 18 months.

We are pleased to say that all work has been fully completed and calm and tranquility has been restored to the Quintinha de São João.

In addition, we have since rennovated our bathrooms and increased our facilities including a Spa, indoor pool, outdoor pool and gym.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Killaloe, Ireland
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 31, 2007

Overall, we had a great stay at Quintinha Sao Joao. The rooms were very spacious, prices of mini-bar and the bar very reasonable, nice pool, beautiful gardens and an exceptional staff that was always helpful and friendly. Agreed with the comment that the Goan dinner was not quite what we were looking for in Portugal but they did have more local dishes if you like (just not their specialty), but it felt like a hotel restaurant rather than being a part of the local culture.

My two downsides would be that it was a bit noisy - this was mostly due to nearby construction that was very noisy, sometimes starting at 8 am and going until 6 pm, which disrupts the peace you're trying to get when laying lazily by the pool. Also, the location is very residential. There are no restaurants, shops or bars that are an easy walk to the hotel and though the walk to town is only 15 minutes or so, its with some very steep climbing on the way back that may not suit all, esp. when the footpaths just come and go. I wouldn't do that walk at night - its not a bad area or anything.......just residential (esp. if you have to worry about cars when there are no sidewalks). Fortunately, taxis are cheap and plentiful so the front desk was very accommodating helping with this.

  • Liked — Friendly staff, spacious rooms
  • Disliked — Location
  • Stayed October 2007, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, November 22, 2011
We would like to put the record straight regarding the poor reviews on TripAdvisor during 2008.

The hotel next door to our Quintinha was experiencing a major refurbishment and subsequently caused us (and our guests) much inconvenience for about 18 months.

We are pleased to say that all work has been fully completed and calm and tranquility has been restored to the Quintinha de São João.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, Wales
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 28, 2007

I'm not going to write a long review as most points have been covered. Suffice to say that this is one of the best hotels that we have ever had the pleasure of staying at. What really sets it apart from all the other 5* hotels in Funchal is that it has a small and friendly feel, the prices are reasonable at the bar both for snacks and drinks (unlike the Cliff Bay !) and the location which is much nicer than the hotel zone. If you are planning on staying in Funchal and you can book it, look no further, stay at the Quintinha. If possible try to book a 1st/2nd/or 3rd room floor rather than the ground. Enjoy.......

  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mrsc
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2007

We booked our honeymoon to Madeira hoping for a quiet, relaxed high quality holiday.......We were not disappointed!
We were bar far one of the youngest couples in this hotel (so if you want to mix with other youngsters and have a lively, booze filled holiday, this is not the place for you). The staff were so friendly, they could not do enough for you.
We found that we were better placed than had we picked a hotel at the Ledos where all of the other hotels were. It is only a short walk into Funchal Center, and an equaly short walk to the Ledos if you wish to check out the area housing many of the hotels.
The restaurant in the hotel is out of this world, the duck is well recommended, and if you're a chocolate lover you just have to have the hot chocolate pudding with icecream!
If you visit it is well worth booking a trip on the Sea Born for a dolphin and whale watching trip. There are a number of other options for this trip but the Sea Born is the fastest and the crew were unbelievabley friendly (especially when I suffered from a bout of sea sickness!).
The Rampa restaurant (towards the Ledos) is also well recommended, the best meal we had outside of the hotel! Be warey when eating out about extras served at the start of your meal, you will be charged for them! (This doesn't happen in the hotel restuarant).
All in all, we could not have wished for a better honeymoon, we are already planning our return trip!

Stayed June 2007
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quintinha Sao Joao

Address: Rua da Levada de Sao Joao, 4 | Madeira, Funchal, Madeira 9000-191 , Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Funchal
#5 Spa Hotel in Funchal
#6 Romantic Hotel in Funchal
#7 Luxury Hotel in Funchal
#13 Business Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Quintinha Sao Joao 5*
Number of rooms: 42
Official Description (provided by the hotel):
Built within the grounds of an historic "Quinta" of Funchal, Quintinha de Sao Joao resurrects perfectly the magic of the old Madeiran residences. There are 42 spacious rooms in total, all equipped with the most up-to-date facilities with splendid views over the gardens. Bar, restaurant, heated outdoor and indoor swimming pools and full Spa are included facilities. The careful attention to detail and the excellent personal service brings to life our motto "Home from Home." ... more   less 
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Also Known As:
Quintinha Sao Joao Funchal
Quintinha Sao Joao Hotel Funchal
Quintinha Sao Joao Madeira/Funchal

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