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“A hotel right in the centre of Funchal” 5 of 5 stars
Review of Windsor Hotel

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Windsor Hotel
4.0 of 5 Hotel   |   Rua das Hortas 4C, Funchal, Madeira 9050, Portugal   |  
Hotel amenities
Ranked #75 of 90 Hotels in Funchal
Estreito da Calheta, Portugal
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“A hotel right in the centre of Funchal”
5 of 5 stars Reviewed June 23, 2014

We recently had our first stay in this hotel. What a great find.

The reception staff are so friendly and welcoming. The room very comfortable and a well appointed bathroom which, was in excellent condition.

Breakfast is good and, if you want something cooked, you can have that too and for only a very small extra charge. What a great idea.

The roof terrace is an extra bonus. A great placevto view the rooftops of Funchal.

We liked this hotel so much, we are going back again in a couple of weeks.

Room Tip: Just let the hotel what kind of room you would prefer.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Sussex, UK
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 19, 2014

We stayed as part of a group on a B&B basis. Seems to be popular with groups - perhaps there is a good rate.
Very central location.
Next best thing; hotel receptionists friendly and helpful and speak good English (if that's important for you).
Our room was on the street side. It was noisy during the day but not too bad at night. We were told rooms overlooking the courtyard are quieter. No air conditioning - we had to keep the fan running most of the time (early June) and the windows open to keep cool. Room decor a bit tired. Maids barely managed to keep the room clean. Our showering arrangement was a bit archaic, but it did work
Breakfasts served as very, very basic 'continental' type. Bread appeared fresh, but not much choice.
A tiny pool is located on the roof (6 stories up) within an area with chairs, tables and loungers. Good views of Funchal and surrounds from the roof.
Small bar with limited choice. Hotel appeared to serve main meals but we didn't try them.
Three stars only.

Room Tip: Rooms on the street side can be noisy.
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Kilbride
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 17, 2014 via mobile

I must congratulate The Windsor on the service offered by Elsa. Most professional and friendly front of house, showing an interest in the guests. A great asset to the hotel. I was not a guest in the hotel but was able to use the swimming pool facilities for a rate, which was fantastic yo use due to public lido being closed as roadworks in centre of Funchal. Hotel is great location in middle of Funchal and with roof top swimming pool is lovely.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 8, 2014

Got to the room and needed a shower ~ it didnt work. Why don't chamber maids check this type of thing?
Complained to the receptionist who got a plumber out whilst we were out. She then told me it was a temp repair and it would take a further 4 days to get it properly fixed. Luckily, we were only staying 1 night.
The hotel was very busy and they obviously had totally under estimated the breakfast needs Noe cereal worth speaking of, orange squash, coffee machine empty, no bread. Very poor

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2014

we enjoyed our stay .We found this time they had improved the restaurant and added a large room to seat everyone comfortably. The food we found well cooked with several choices .the staff are really very friendly and make you feel comfortable the receptionists are really helpful nothing is too much trouble .the waitresses are very good in fact all the staff are . overall we will stay there again .my husband says they could do with a bigger t v in the lounge so he can watch the football in the evenings (lol)

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 24, 2014

Stayed in this hotel last month for 3 nights and it wasn't a good stay. This hotel claims to be 4 stars but I would give it 2 on a good day! The only good thing about this property is it's location, very centralised. The walls are so thin you can hear your neighbour like he was standing next to you so our sleep was pretty much disturbed every night. Hotel décor is very dated and old. To top it off we had ants in our bathroom and a horrible smell plus were greeted with a massive yellow paddle on the bathroom floor.
Please stay elsewhere!

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welwyn Garden City, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 8, 2014

It's worth stepping back to take a good look at the outside of Hotel Windsor. The Art Deco design facade is quite stark and unusual in the cramped narrow street surroundings of Central Funchal. Move on in to the reception area which we felt was a little dingy and lacking in natural light compared to the rest of the Hotel. Three quite aggressive steps have to be negotiated first which would greatly benefit from a handrail of some sort.

The room we were allotted was pretty modest in size but not noisy even though close to one of the lift shafts. More modest, however, was the shower over bath. Enduring the clammy cold slap as the shower curtain clung steadfastly to bare flesh is an experience one would readily decline. The pillows were likewise very poor and should have been cast into the nearest skip years before. Nevertheless, the room was clean and well cared for and our requests for attention were always dealt with promptly and efficiently.

An excellent meal on the first night of traditional Madeiran cuisine from the hotel kitchen. Breakfast was basic continental style, which was adequate. A variety of alternative cooked breakfasts were available to buy should you so wish but few guests seemed to feel that necessary.

Overall, five out of ten and one of those was due to super friendliness of the 'front of house' staff to whom the hotel owners owe a great debt of gratitude. The pleasant rooftop sun terrace also came to the rescue along with some very sunny days. For those in search of things flora there's a slightly hidden courtyard on floor one. In winter it appeared to provide respite to the hotel's various collection of pot plants, but outside of winter time it could be a little botanical hotspot. For those with a vehicle the private parking space would have been am immense asset. We felt it was an hotel which would benefit from the owners actually staying in it for a few nights but that's probably good advice to any hotelier.

Stayed December 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Windsor Hotel

Address: Rua das Hortas 4C, Funchal, Madeira 9050, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#48 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Windsor Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Windsor Hotel Funchal
Windsor Hotel Madeira/Funchal

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