We booked for 2 weeks for some sun in March. Not the hotels fault but we saw as much rain as sun.
My first comment would be that we felt the hotel was a little short of 4*
The positives were that all the staff were really friendly and very helpful.
The room was comfortable but not over large. I agree with others that these were the worst pillows that I have ever experienced. Tea and coffee would have been a big plus.
There was insufficient breakfast staff to cope with the numbers coming down for breakfast, they did their best though. We knew that it was a continental breakfast but still felt that it was very limited. this could do with some new ideas.
The dining room staff were excellent, the food good and the prices very good.
We tried to use the sun area after it had rained and on more than one occasion the lounger mattresses had been left out and were so wet that they couldnt be used and the area on the terrace was carpeted so was also wet for ages after it had rained. This needs some thought by management.
Our room was not made up until well into the afternoon, even 5pm some days, which we felt was too late, also the maids on our floor left all the dirty linen etc outside our door until they had finished that floor, which we felt was a safety issue, as I nearly fell over it more than once when leaving our room. This does need some changes made.
Although I have highlighted some areas that were not as good as they might have been, taking everything into account we did think that the hotel was good value, but would have been happier paying a little more to get the points that I have raised improved on.
Dont change the staff though, they were great.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.