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“First trip to Madeira” 4 of 5 stars
Review of Hotel Madeira

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Hotel Madeira
3.0 of 5 Hotel   |   Ivens 21, Funchal, Madeira 9001-801 , Portugal   |  
Hotel amenities
Ranked #24 of 90 Hotels in Funchal
Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“First trip to Madeira”
4 of 5 stars Reviewed July 19, 2014

Have just returned from a weeks holiday in Madeira. This hotel was booked on line. The location is ideal for the city centre. The main shopping area, marina and local amenities are in walking distance. The hotel was very clean, obviously recently refurbished. Bed and breakfast basis only, but no problems. Food was fresh and good. Room was excellent, bed linen changed every day. Staff were very polite and helpful. Price of food and drinks in roof terrace bar also reasonable. A very good stay, I can recommend this to anyone who needs to watch their budget on holiday.

Room Tip: The hotel does not have its own entertainment, so if you are looking for evening entertainment inclu...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Cascais
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 14, 2014

This hotel is ideally located, everything is walking distance, in the city center next to the city garden. Very nice service and nice staff, very helpful. A terrace with a very nice view on Funchal. I would recommend this place definitely.

Room Tip: Choose room 316 overlooking the garden and the Presbyterian Church.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

We stayed in this small hotel for a week. Our room on first floor was very nice, everything spotless and a good size with a massive wardrobe. Bathroom with a big shower was big as well, every day clean towels and new cosmetics. Breakfast very nice with few choices of cold and hot dishes, as open 7.30-10.30 it was never crowded. You can play a pool on the grand floor next to the reception (great fun). The roof bar serves excellent drinks and tasty burgers. The swimming pool very clean and water was always warm. You can get sun there all day but parasols are available for a bit of shade- great views across the city. All staff very nice and helpful. Especially the older gentlemen who was working in the bar (sorry i don't know the name) and Paul on reception who went extra mile greeting us to the hotel and helping with few different things during our stay. Very pleased with this hotel and a bargain as we booked through Amoma. We choose it because of the pool and free wifi and we will return again.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverton, New Jersey
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 6, 2014

We had a fantastic week in Madeira and honestly coming back to our hotel was one of the best parts of the trip. We made a point of enjoying the view from the rooftop bar at least twice a day to take in the amazing views and enjoy our slice of heaven with new friends. The hotel is located in the best part of Funchal, where you can walk through a pristine park and be in the center of town. All of the staff was friendly and approachable, and by the end of our stay we knew many of them by their first names, especially the bartenders :). Arthur at the front desk was tremendously helpful and was a highlight of our trip. The rooms were clean, freshly remodeled, and had plenty of open air and balcony space. Can not recommend enough and can't wait to return!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
94 reviews 94 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed July 4, 2014

We did not stay in the hotel but in a nearby apartment. We went to the rooftop bar one evening to watch a World Cup match and were warmly welcomed by the charming barman. The roof has a great view over central Funchal, a good place to watch the sun go down. The pool looked very inviting. I would certainly consider staying here in the future - the prices seem very reasonable for such a central location with a pool and sun terrace.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stone, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed at the hotel in may 2014. It is really centrally situated and only a short walk from Funchal's main attractions. The staff were very helpful and pleasant. the rooms were good and the en-suite bathroom was lovely. There is a swimming pool on the roof of the hotel which we did not try but which looked great - very clean and well kept. the bar on the roof is also a good place to visit and the beer is really well priced. The breakfasts really set you up for the day and again the Staff could not have been more helpful. Our rooms had balconies with shutters which were really good. Definitely would recommend the hotel and would stay there again.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menezes-Sonia, General Manager at Hotel Madeira, responded to this review, June 30, 2014
Dear Valued Customer,

Thank you for your review of our Hotel, we are pleased to learn that you enjoyed your stay with us.

We would like to take this opportunity to thank you for your having chosen Hotel Madeira, and we hope to welcome you back here soon.

Best Regards,
Sónia Menezes
Manager
Hotel Madeira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warminster, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 22, 2014

It has been mentioned in other reviews that the hotel was to undergo a face lift. Let me assure you that this has not changed the quality of staff, most if them
are the same as three years ago, nor the service that they offer, always friendly, helpful and courteous.

The work has given the place a fresh image with a thorough paint from top to bottom, new showers in the rooms and new logo.

The move of the bar from the basement to the roof close to the pool is a great idea. The drinks and food available are well priced, probably the cheapest beer on the island, and always served with a smile. You could not ask for more friendly staff.

We have used this hotel on a number of occasions because of its location and service. Nothing has changed in the past three years since we were last here. If we come again, which could be on the cards, we will stay here again.

The only down side, as mentioned in other reviews , is the volume of music from across the park on a Saturday night running into Sunday morning. This time it finished at 5 in the morning! This is not a fault of the hotel but closing the balcony door and turning on the air conditioning provides a peaceful sleep. However, if you fancy joining in at the club I suggest you leave room in your case for ear defenders.

This hotel offers excellent value for money, provides excellent service from all of the staff and is so close to the heart of Funchal. There is no way that I would stay in the hotel complex up the hill where, I am sure, costs would be greater and getting into the city a lot more hassle.

Look no further and book the Hotel Madeira direct for a great holiday.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Madeira

Address: Ivens 21, Funchal, Madeira 9001-801 , Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Funchal
#26 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Madeira 3*
Number of rooms: 52
Official Description (provided by the hotel):
Hotel Madeira is a 3 star Hotel very well known by its personalized service and quality. Here you'll find everything you need for relaxing and unforgettable holidays: comfortable equipped rooms with all contemporary ways of connection (telephone with a direct line to the exterior, Wi-Fi Internet access) and recreation zones (open swimming pool on the top floor with a panoramic view of Funchal city, Sundeck, Coffee Bar, Snooker table). ... more   less 
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Also Known As:
Madeira Hotel Funchal
Hotel Madeira Funchal

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