We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely room, food disappointing and plan” 3 of 5 stars
Review of Hotel Girassol

Save Saved
You added Hotel Girassol to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Hotel Girassol
4.0 of 5 Hotel   |   Estrada Monumental 256, Funchal, Madeira 9004-539 , Portugal   |  
Hotel amenities
Ranked #47 of 91 hotels in Funchal
Dublin, Ireland
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Lovely room, food disappointing and plan”
3 of 5 stars Reviewed February 25, 2013

We stayed in this hotel for a week on a half board basis via the Travel Department. I would return to the hotel but only on a room only or bed and breakfast basis.The food at breadkfast and dinner was basic, limited choice and sitting for too long in bain maries to keep it somewhat hot. Our room was on the seventh floor and it had a lovely side view of the sea. The room was more like a mini suite with a separate sitting area which was lovely and the main reason I would stay there again. The gym was small and poorly equipped so we joined a modern gym across the road for 30 euro for the week. The outdoor pool was very clean and quite big. The staff was professional but I complained about the food midway through the week and am stilling waiting for a response!!!

Room Tip: Go for a room on an upper storey/floor.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

197 people have reviewed this hotel

Traveler rating
    57
    78
    41
    15
    6
See reviews for
27
105
18
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
West Cork
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 25, 2013

I must confess, I have been staying in the Girassol most years since 1989. It is a second home. The staff are so welcoming and nothing is too much trouble. Most of the rooms have a balcony and a sitting room as well as a bedroom and ensuite bathroom. The restaurant serves good food with excellent service. The pool and gardens are beautiful. We visited in January and they made sure that the pool was warm for my traditional morning and evening swims. The pool bar serves lovely lunches. On top of this the hotel is located in an area with shops, bars and restaurants only a short walk from the centre of town. The hairdresser is marvellous - I wish I could bring her home but she has a family to look after as well as her busy salon. It is always a wrench to come away.

Room Tip: Sea view with balcony
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2013

Stayed one week at the Girassol, beginning of February 2013.

Loved the location on Estrada Monumental, about 3km downhill to Funchal center, 500m to the Promenade and about 1,5km uphill to a large shopping center.

The hotel is bit worn out and dusty, but the rooms are cleaned daily, and the bathroom was clean and spacious. The beds could have been comftier, but we slept ok and the room was quiet, facing the pool area. The breakfast was good. The pool area and garden are very nice, and the food at the pool bar seemed reasonably prised and yummy (we only had snacks there once, some other guests seemed to eat there daily). There was a lovely stray cat visiting the pool area once and a while, and luckily the staff treated him friendly as they did their human guests.

Overall a decent stay, but I do think there are newer and brighter hotels in the area with the same price range.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 14, 2013

I have just returned after a 3 week stay and had to write a review, whilst it was fresh in my mind. This is a great hotel with great staff at every level. The rooms were clean and cleaned daily. Wonderful selection at breakfast and a very acceptable choice for dinner with fresh vegetables.The fish was always fresh and portions generous. Deserts were superb and fresh fruits were always available. House wine is nice and at an acceptable price. The gardens and pool are delightful and so well kept. Location was very good,with a short walk to the seafront paths, with spectacular scenery at every turn. Funchal is a pleasant downhill walk of about 20 mins. The only slight drawback is dog barking, at different times. I understand the management are attempting to deal with this problem. I will definitely return !

Room Tip: Overlooking the gardens is quite delightful
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 24, 2013

My husband and I spent one week at Hotel Girassol in January. We asked a room with a view to the pool and sea and it was worth doing it. The views were great. We were on 9th floor without any noise. There was only one dog barking in the neighbourhood almost every morning and we heard it very well to our room. But the hotel can do nothing about it.
The breakfast was excellent. The wide collection of fresh bread every morning, very good bacon and scrumbled egg, The fruit salad was the best so far and we have traveled quite a lot.
The staff was nice, only the reception staff could have been more polite. They just did their work but "to do my best" was missing.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 3, 2012

We booked into this hotel Easter Sunday 8th April 2012 for 1 week. Thank you to the travel department for choosing such a fabulous hotel.It has left wonderful memories.We enjoyed the food -what a great selection of desserts ! The staff were so professional, helpful and friendly.We loved the lounge and balcony.Everything was so clean and tidy.The only setback was that the bed was very hard and I mean very hard. We enjoyed several walks into Funchal and along by the seafront.We also enjoyed sightseeing on Maderia Island.It was important to my husband and I to be able to come back such a nice homely hotel.

Room Tip: Check out quality of bed
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 1, 2012

I did not used to write reviews but this time I decided to do so to prevent others from Hotel Girassol. Unfortunately we were totally misled by positive online reviews and decided to stay here. At least, I can help others to choose better.

The hotel is definitely not up to 4-star standard. The overall mood of this hotel resembled us to trade union's hotels from 80s, 70s in Hungary. Furniture, design looked dusty and in some cases even rotting like the lower part of our bathroom door!! There was a terrible smell of blight or whatever in lobbies and even at our room.
I cannot say anything positive about breakfast neither. When comparing the standard to relevant Hungarian hotels, we can say that the choice, the variety and the quality of food here is somewhere between 2 and 3 stars.
Internet was fast but it was not for free! It was a bit of a shock in a 4 starred hotel.

This is not a value for money hotel either comparing room prices to other Funchal 4 star hotels.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hotel Girassol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Girassol

Also Known As:
Girassol Hotel Funchal
Hotel Girassol Madeira
Girassol Hotel
Hotel Girassol Madeira/Funchal
Address: Estrada Monumental 256, Funchal, Madeira 9004-539 , Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style:
#39 Family Hotel in Funchal
#39 Luxury Hotel in Funchal
#47 Top resorts Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Girassol 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, HotelsClick, Hotels.com and Venere so you can book your Hotel Girassol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Girassol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.