We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A little bit of paradise” 5 of 5 stars
Review of Casa Velha do Palheiro

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Casa Velha do Palheiro to your Saves list
Casa Velha do Palheiro
5.0 of 5 Hotel   |   Rua da Estalagem 23 | Palheiro Golf Sao Goncalo, Funchal, Madeira 9060-415, Portugal   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Package Deal
Ranked #14 of 90 Hotels in Funchal
Camberley, England
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“A little bit of paradise”
5 of 5 stars Reviewed June 8, 2013

Arrived back yesterday from my third trip to Madeira and third stay at Casa Velha. A warm, friendly and relaxing place with great service, beautiful surroundings and the perfect place to chill out. The first two times we booked through an agent, but this last time I booked directly with the hotel so as to enjoy an "Adventure" package. A really good deal and great fun, including a levada walk and Landrover safari amongst other things. The team are a brilliant. Every little detail cared for. Luis and his team in the restaurant are relaxed yet efficient and make you feel special. On our first night, I was amazed that he remember us from our last trip over three years ago! Nothing was too much trouble and the food is so yummy and beautifully presented. The rooms are spacious and immaculate. The grounds are beautiful, especially appealing to those who love flowers. The hotel arranged for car hire and all the trips. If you like slightly scary off-roading in spectacular scenery, the Landrover safari is an experience worth doing. We went places I didn't even think a Landrover would go! We had an excellent driver. The "Adventure" package is fun and can be adapted to your tastes. Being able to hire the "Balancal" for sea trips is also good. Have done this twice now. Very enjoyable.
Being out of Funchal in the hills above, is peaceful and refreshing. Having free access to the botanical gardens is a real bonus. A great place to spend some quiet time. The Tea House is great for a coffee and delicious home-made cake. Also, it is worth taking a walk across the golf course to the Clubhouse where the view across Funchal is worth seeing. The food is good there too.
All in all, an excellent week in beautiful surroundings. A few words to the Casa Velha management - don't change, don't expand, we love the hotel just the way it is!

Room Tip: All the rooms are spacious and comfortable. If you want extra room, a suite is preferable, but nothi...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jonathanfletch, Owner at Casa Velha do Palheiro, responded to this review, June 28, 2013
Dear Monnstruck,
we are so delighted that you loved your stay with us and that you used so many of the great facilities that Palheiro Estate has to offer. Next time we recommend that you swim with the dolphins!
Looking forward to welcoming you back soon.
Jonathan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

195 reviews from our community

Traveler rating
    164
    21
    8
    2
    0
See reviews for
20
115
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tromso, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013

It was easy to be a guest at Casa Velha. Everybody is very friendly and seems to be speak several languages. A nice man was waiting for us at the airport and took us to the hotel. The hotel has peaceful and lovely surroundings with lots of flowers. We got a large room, with a large bed and a large bathroom - very nice when you are going to stay for a whole week. The room was cleaned every day, there was always a fresh flower in a little vase and the maid even came and made the bed ready for the night.The hotel has a very good kitchen - we ate so much good food. At breakfast they have the most amazing homemade banana & kiwi jam....mmmm... and all the fruit is local. I ate the largest grapes I have ever seen - crunchy and very tasteful. The menu was in Portugese, French, German and English - so when you order dinner, you know what you get :) The golf course is challenging and gives a good exercise when walking. The clubhouse also has very friendly personell and serves very good food - it`s not so expensive there either. From the golfcourse and the clubhouse you have a magnificent view. The hotel offers free shuttle to Funchal twice a day - and they also offers shuttle to the clubhouse each hour of the day. However, the clubhouse is just a 10 minutes walk away along the golf course. We also tried the Spa - very relaxing surroundings and a nice massage. All together, we had a very pleasant stay at Casa Velha :)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jonathanfletch, Owner at Casa Velha do Palheiro, responded to this review, May 21, 2013
Dear Inger,
Thanks for your fantastic review! It is great to have this feedback which I will share with our team at Casa Velha. It is particularly rewarding to know that our guests notice the small details that we think make our little hotel so different and special. We very much hope you will return soon to Casa Velha.
Jonathan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stowe,Vermont
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 10, 2013

The setting, gardens,food, room all the best. Madeira is one of those special places on earth that is still very real. The pride and honesty of the people that live on the island is wonderful to experience. Casa Velha do Palheiro is the icing on the cake. Luis Emanuel is a class act. His crew is well versed and trained in their trade. Next time you're thinking Portugal just head south to Madeira for a true adventure.

Room Tip: All rooms are great!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 14, 2013

We found Casa Velha a very comfortable hotel with friendly and efficient staff. The food is very good, without being outstanding. The lounge is a light and very comfortable room and the new spa facility provides an alternative location should the weather be less than ideal. However, the outstanding feature is the location set between a very picturesque golf course and a wonderful garden

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jonathanfletch, Owner at Casa Velha do Palheiro, responded to this review, May 8, 2013
Dear Peter,
We are delighted that you found Palheiro Estate a great setting. We are also excited about our new spa which is a great addition to the facilities. This year we are celebrating our 20th year at Palheiro Golf and we have some great competitions that you may like to enter if you return before March 2014.
Jonathan





We found Casa Velha a very comfortable hotel with friendly and efficient staff. The food is very good, without being outstanding. The lounge is a light and very comfortable room and the new spa facility provides an alternative location should the weather be less than ideal. However, the outstanding feature is the location set between a very picturesque golf course and a wonderful garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 28, 2013

This small and comfortable hotel with a spa, indoor and outdoor pools was a happy find. The staff are efficient and extremely helpful and the food was mostly very good. The gorgeous gardens were surrounded by a beautiful golf course with views out to the Atlantic, so just walking about the grounds gave plenty of exercise even for non-golfers. With the exception of one day the weather was not as warm as we had hoped (but in the UK it was snowing!) It was rather pricey but money well spent and we were very satisfied with our week's stay.

Room Tip: Aim for rooms facing the lawn
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jonathanfletch, Owner at Casa Velha do Palheiro, responded to this review, May 8, 2013
Thanks for your feed back and kind words about Casa Velha. We are delighted that you enjoyed your holiday and hope to welcome you back one day.
Jonathan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Cave, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2013

The hotel is in a very quiet area above Funchal and the rooms are very nicely decorated with
period furniture. The position against the golf course is superb and has a tea-room at the bottom of the wonderful garden. The breakfast and dinner were excellent and the extremely friendly staff just made for a perfect holiday. We will definitely be visiting again next January.

Room Tip: We were in the garden rooms and had french windows overlooking the golf course.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 21, 2013

Located in the hills, 15 km and 500 m above Funchal, this is a haven of calm. A Relais et Chateau property, it was first built in 1804. Located on a wonderful golf course, you may never wish to leave. The rooms are wonderful, and the restaurant is excellent. We were treated to a special event with a guest chef - six courses with matched wines. The hotel has a van to take you into town (Funchal), but if you are adventurous, it pays to rent a small car. Lots of wonderful places to eat, and Funchal is a great place to poke around and walk.

Room Tip: Go for Rei Dom Carlos room if your budget is "flexible".
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Casa Velha do Palheiro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Velha do Palheiro

Address: Rua da Estalagem 23 | Palheiro Golf Sao Goncalo, Funchal, Madeira 9060-415, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#10 Spa Hotel in Funchal
#13 Luxury Hotel in Funchal
#19 Romantic Hotel in Funchal
#20 Family Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Casa Velha do Palheiro 5*
Number of rooms: 37
Official Description (provided by the hotel):
Casa Velha do Palheiro is a graceful 5 star Madeira country house hotel with 37 luxurious rooms.The hotel is situated next to the famous Palheiro Gardens, originally created over 200 years ago. Hotel facilities include: Championship golf course, full spa facilities including indoor and outdoor heated pools as well as a variety of treatments, fishing boat for whale and dolphin watching and big game fishing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, AvailPro, Escapio, Despegar.com, Odigeo, TripOnline SA, Tingo and Jetsetter so you can book your Casa Velha do Palheiro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Madeira/Funchal

Owners: What's your side of the story?

If you own or manage Casa Velha do Palheiro, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.