We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Porto Santa Maria Hotel (Porto Bay): Traveler Reviews

4.0 of 5
Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Hotel website
Hotel amenities
Offers & Announcements
5% off in your room
Porto Santa Maria Hotel (Porto Bay)
Ranked #13 of 92 hotels in Funchal
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Hotels.com Olotels.com
and 5 more sites!
Traveler Reviews
Room Prices
Write a Review

608 reviews from our community

Traveler rating
    442
    136
    17
    9
    4
See reviews for
Families
46
 
Couples
445
 
Solo
6
 
Business
3
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great location. Shame about the work on the beach.”
4 of 5 stars Reviewed March 14, 2013 via mobile

This is a fabulous hotel that rewards repeat clients it's got a great location right on the sea front. You can see all the cruise liners dock. Adults only is a great thing if that is what you are looking for. They did pre advise us about the work on the beach, but to be honest, unless you are a sun worshiper you are out for most of the day as there is so much to do in Madeira. The 10 euro credit per person paid for some spa treatment that we would not usually have, so all in all this was a good deal. The bar has different entertainment each night. Some good and some not, but that is all down to taste.
We did not eat in the restaurant because there are so many local restaurants to choose from. A buffet Breakfast is included and that was good.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
See 7 more reviews by Harrygre for Funchal
Ask Harrygre about Porto Santa Maria Hotel (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
April 9, 2013
Dear Guest,

thank you for sharing your experience with other guests, we are happy that you enjoyed your stay at Porto Santa Maria and hope that on your next visit you will try our Arsenal Restaurant.

Best Regards,


André Caldeira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludlow, United Kingdom
1 review
3 helpful votes 3 helpful votes
“When you are in trouble they are brilliant”
5 of 5 stars Reviewed March 11, 2013

This is a cracking hotel everything about it is great.
Whilst stating there my wife went ill with a serious heart problem resulting in her being admitted to Madeira Hospital. As I could not leave Madeira at the end of the holiday the hotel said stay as long as you like. Throughout this trying period the hotel staff were very kind to me, checking what they could do to help etc. I had plenty of grief from the insurer’s agent in France but the hotel staff was always there to help. When it goes wrong this hotel gets 10 out of 10.

Room Tip: Sea view are best.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Ian S about Porto Santa Maria Hotel (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
April 9, 2013
Dear Guest,

We are sorry that your holidays in Madeira were marked by the illness of your wife and hope that she has recovered completely. We hope to have you back to enjoy a proper holiday in Madeira.

Best Regards,

André Caldeira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Quiet and peaceful”
4 of 5 stars Reviewed March 11, 2013 via mobile

No kids in this hotel. We had a very peaceful stay. Actually we would not mind a few kids aroind, but if you like a quiet hotell with a very good locations in Funchal, this is the place for you. The rooms were clean and pleasant. Polite and friendly staff. I could return to this hotel!

Stayed February 2013, traveled with family
Was this review helpful? Yes 3
Ask Lekrem about Porto Santa Maria Hotel (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
April 9, 2013
Dear Guest,

Thank you very much for your review on Tripadvisor. We are glad you enjoyed your stay with us and hope that you will visit us again soon.

Regards,

André Caldeira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
1 review
5 helpful votes 5 helpful votes
“lovely hotel and location”
5 of 5 stars Reviewed March 6, 2013

Enjoyed our week in Funchal. Hotel is well placed for the old town and promenade. Found watching the building of the sea defences really interesting and felt devastated on behalf of the workmen as we watched the sea destroy all their hard work in one night as a storm with high waves and wind just flattened the new moles and knocked the huge concrete blocks away. Wonderful rough seas. Found the rooms and facilities excellent. Loved having no children there, loved the breakfasts and lunch at the hotel plus the happy hour and the 10 euros each per day as compensation meant we were actually in credit at the end of the week. The weather was disappointing with only one hot day and one bright but windy. Had bought a timeshare at the start of the week but cancelled it at the end as the weather was so unpredictable. We will be back though.

Room Tip: Enjoyed being able to see the sea. The other couple we travelled with had a garden room but this ove...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask carol186463 about Porto Santa Maria Hotel (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
March 8, 2013
Dear Guest,

thank your for your visit and review of Hotel Porto Santa Maria, we will be glad to have you again staying with us so that you can enjoy a sunny week in Madeira.

Best regards,


André Caldeira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highclere, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
“Wonderful hotel in great location”
5 of 5 stars Reviewed March 5, 2013

This is a lovely hotel with spacious, well equipped rooms, good food, excellent service and a fantastic location overlooking the bay in the heart of the historic zone. There are so many restaurants within a 5 minute walk that we didn't eat dinner at the hotel but the breakfast selection is vast and enjoyable. There was some engineering work being done to the new harbour defences for which the hotel compensated us generously with a €20 credit per day but it really wasn't a problem for us. In fact being married to an engineer we found the whole thing fascinating rather than distracting. On the whole a lovely hotel which I would heartily recommend for exploring Funchal and the surrounding area.

Room Tip: It is worth upgrading to a sea view room
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Just-B for Funchal
Ask Just-B about Porto Santa Maria Hotel (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
March 8, 2013
Dear Guest,

thank you for sharing your holiday experience with others through Tripadvisor, we are glad that you had a nice time and even enjoyed the works. We hope to have you over again if not before to see the final work finished.

Best regards,

André Caldeira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Porto Santa Maria Hotel (Porto Bay)
Enter dates 1 night 2 nights
 
Porto Mare Hotel (Porto Bay)
Great value on a similar hotel
Funchal, Madeira
4.5 of 5 stars 671 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Funchal
Luxury
Melia Madeira Mare Resort & Spa
Melia Madeira Mare Resort & Spa 4.5 of 5 stars 431 reviews
Good for business
The Vine, a divine hotel
The Vine, a divine hotel 4.5 of 5 stars 231 reviews
Near the beach
Pestana Carlton Madeira
Pestana Carlton Madeira 4.5 of 5 stars 595 reviews
Near the beach
Four Views Monumental Lido
Four Views Monumental Lido 4.0 of 5 stars 398 reviews
Show Prices ABS:HotelCheckRates-d1107638?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1107923?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d296979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d264809?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Funchal hotels
The Cliff Bay (Porto Bay) 5.0 of 5 stars 864 reviews Porto Mare Hotel (Porto Bay) 4.5 of 5 stars 671 reviews Quinta Jardins do Lago 5.0 of 5 stars 403 reviews Quintinha Sao Joao 5.0 of 5 stars 425 reviews
Show Prices ABS:HotelCheckRates-d229301?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d296287?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d319673?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d254092?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 92 hotels in Funchal, ranked by popularity

Been to Porto Santa Maria Hotel (Porto Bay)? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Porto Santa Maria Hotel (Porto Bay)

Also Known As:
Porto Santa Maria
Porto Santa Maria Funchal
Hotel Porto Santa Maria
Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal
Address: Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Funchal
#24 Family Hotels in Funchal
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Olotels, Priceline, Expedia, Venere, Tingo and HotelsClick so you can book your Porto Santa Maria Hotel (Porto Bay) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Porto Santa Maria Hotel (Porto Bay), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Porto Santa Maria Hotel (Porto Bay)
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices