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“Another Fantastic Holiday” 5 of 5 stars
Review of Porto Santa Maria Hotel (Porto Bay)

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Porto Santa Maria Hotel (Porto Bay)
4.0 of 5 Hotel   |   Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal   |  
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Ranked #11 of 91 hotels in Funchal
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Another Fantastic Holiday”
5 of 5 stars Reviewed January 27, 2012

We had our fifth holiday in this fantastic hotel at new year time. The whole place was magical with decorations. The staff are so friendly, its the same staff we see each time so this says a lot about the management of this hotel. The usual high standard of rooms and food were on offer. We really enjoyed the Gala dinner and later drinks and fireworks on the roof terrace. We will be back for a summer holiday and looking forward to that very much.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bucharest
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 23, 2012 via mobile

First of all, I personally don't understand why they didn't rate it as a 5 star hotel? As it is better than a lot of 5 stars I've ever stayed in. Excellent location in Funchal, exactly in the turistic center of the old city, near all the restaurants, bars. All the rooms are facing the ocean, some with front view, other ones with side view. The staff is excellent, they help you with any request you might have.
Excellent breakfast, plenty of choices, champagne, a lot of fresh fruits. The swimmingpool area looks wonderful, it's an interesting exotic garden with a lot of flowers and all kind of exotic trees. The view from the balcony, especially at sunrise, worth a lot!
They also provide taxi service to the airport and it's cheaper than the usual taxi fare.
There are a lot of restaurants near the hotel and this area is now much more populated than the other side of the city where most of the big hotels are located. That are was empty,no one in the street, and we didn't also see anyone at the hotel's swimmingpools either.
For a relaxing holiday, a relaxing atmosphere, also for having a great sunbath during the winter, we reccomend Porto Santa Maria Hotel in Funchal! We will definately visit Funchal next winter and for sure we will chose the same hotel!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 23, 2012

a lovely hotel right on the sea front and close to the old town of Funchal. Close to many superb restaurants and little streets to explore.
less than 5 minutes walk from the cable car which takes you up to some of the beautiful gardens of maderia.
A really clean and nicely set out hotel with indoor and outdoor pools and a spa area.

It's more for slightly older residents- wouldn't suit chiildren particularly but then I don't think Maderia has much to offer children in entertainment anyway.

Room Tip: pick a sea view room on a higher floor for lovely views out over the harbour and the sunsets.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 15, 2012

Hotel Porto Santa Maria is part of the renowned Porto Bay Group and is located in the old part of Funchal.
It is classed as 4*, is well worth that rating and is specifically for the 'over 16' clientele. I have disability issues and was looking for a quality Hotel in the centre of Funchal, close to all amenities, Porto Santa Maria fits all of these requirements.
The area surrounding the Hotel is also quite falt, which is ideal for wheelchair users or anyone who has walking difficulties.
The facilities are excellent with both outdoor and indoor pools where various spa treatments are available and up to date disability access.
Rooms are a good size and include a kitchenette which is an added bonus.
This was our second visit, on the first occasion we booked on a half board basis and the restaurant has a very good selection of food. Our lastest visit gave us the opportunity to try bed and breakfast which was also fine due to the close proximity of a good selection of restaurants adjacent to the Hotel.
If you are looking for a relaxing, peaceful Winter break to a centrally located hotel in Madeira, then the Hotel Porto Santa Maria ticks all the boxes.

Room Tip: If you 'book', ask for a Harbour View Room and you can watch all the Cruise Ships from your...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 13, 2012

This hotel is 24 mins from Funchal airport on a minibus. It is next door to the old town and promanade so has many restaurants and walks within easy reach.
I found the hotel clean and well maintained.The room came with a small kitchenette , no actual tea, coffee or milk but thse could easily be purchased. The room was not spacious, it did have a small table and one easy chair in it but was fine. It was equipped with a/c and a TV which had some UK channels, they also showed some football on the library TV which my husband appreciated.On a couple of nights there was a faint mechanical drone in the room which I never resolved, and the horns of the liners coming into port were effective.
It does have some live entertainment in the evenings - sometimes a duo or solo singer who I thought were not much different from the muzak usually played.
The indoor swimming pool was good, I only dipped my toe in the outside one and it seemed v. cold.
Breakfast was a buffet with full English, friut. pastries bread and cheese etc.
We had two bar meals in the evening and one meal in the restaurant both of which were fine.I also enjoyed the Harvey Wallbangers from the bar. The only bar meals in the evening were actual meals , we usually had such a large lunch we would have preferred something a little lighter but of course managed to clean our plates.
During our stay many of the guests seemed to be from the UK, athough there were Germans, Scandinavians and some Portugese as well.
The staff were very good and very helpful.
Many guest seemed to be on repeat visits, I may also go back. it was not luxorious but was ideally situated and relaxing

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
110 reviews 110 reviews
14 hotel reviews
Reviews in 64 cities Reviews in 64 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed January 7, 2012

The hotel is right on the sea front next to the (yellow) Fort Sao Tiago, right in the middle of one of the old centres in Funchal. The views from the 3rd floor sun-terrace are spectacular at sunrise, during the day, at sunset, and in the evening when all the Christmas lights are on. Take a camera or you will regret it. If you go only once to the hotel you can join the Prestige Club - ordinary members get 10% off meals and drinks, and are eligible for a free room upgrade. The perks get higher when you have been there 5 times. We went for a week in early December and got a special discount of 20% off food and 25% of drinks one evening, and an invitation to a cocktail drinks evening. We got a free room upgrade, the rooms are large, cleaned every day and we got a free bottle of water and free basket of fruit every day. The staff are friendly and helpful. The food at breakfast and dinner is excellent. Come here and love it!!

Room Tip: Ask for one if you are not satisfied with the one you get.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weymouth
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2012

What a fantastic place to stay over the Christmas and New Year. Lovely rooms, food excellent with great friendly staff from the manager down to the cleaners.
Right on the seafront next to the old town resturants within a 100 mtrs with all sorts of activities and one of the best fireworks displays I have ever seen. New Years eve gala night with everything from food to drink included, finishing off with champagne on the roof watching the fireworks.

Room Tip: You need a room with a sea view, south side.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Porto Santa Maria Hotel (Porto Bay)

Address: Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Funchal
#10 Luxury Hotel in Funchal
#11 Romantic Hotel in Funchal
#30 Family Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porto Santa Maria Hotel (Porto Bay) 4*
Official Description (provided by the hotel):
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal

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