Our experience with Daniel Madeira Taxis Tours and Walks was fantastic - even two month's after our tour! We joined a tour booked by another couple who plans included a visit to the church where the wife's Great Grandmother was married. That church is located in Ponta Delgada, a small village on the northern coast of Madeira Island.
We hit all the great spots, saving the church until late in the tour. Each spot was fantastic and showed the diversity and beauty of the island.
During the day, we soon realized that our driver was hand-selected for us. His wife is from a village very close to the church and they, the driver and his wife, we also married in the church. He knew anything and everything about the church and its history.
Unfortunately, during the day, I tried to change the tiny micro-SD card in my portable GPS unit. Doing so, I dropped the chip, and even though we looked thoroughly, we did not find it.
Today I received an email from Eusebia - she went into town and sent me the chip which the driver found in his car this week. I tried to pay her for the trouble, but she refused, saying it was her pleasure to help me.
Like the title of my review says - now that's perfect customer service!
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