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“A very enjoyable week” 4 of 5 stars
Review of Pestana Village Garden Resort Aparthotel

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Pestana Village Garden Resort Aparthotel
4.0 of 5 Hotel   |   Estrada Monumental 194, Funchal, Madeira 9000-098, Portugal   |  
Hotel amenities
Ranked #26 of 91 hotels in Funchal
London
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“A very enjoyable week”
4 of 5 stars Reviewed May 7, 2013

After thinking about visiting Madeira for some time we finally bit the bullet and were impressed. Perfect for a peaceful, relaxed week in the sun. As others have said, be aware of the hills - but it shouldn't be an issue unless you have particular mobility problems.

The hotel itself was very well kept and the chambermaids very keen! We were suprised to have one knocking on our door at 8:30am one morning to see if it was OK to clean the room, We were up and dressed but it struck us as rather early to be starting the cleaning! We put the 'do not disturb' on the door after that.

Other things to mention - Food: we were B&B so can only comment on the breakfast which was perfectly fine. Would have to mention however that it was slightly varied, eg. the orange juice was very good for the first two or three days but then disappeared and there was only apple / passionfrut of the watered-down / squash variety. And one day there were no 'regular' teabags so tea had to be served from a machine at whatever strength was programmed in.

Pool area: was very nice and plenty of sunbeds for all. We didn't notice any reserving of sunbeds which made a pleasant change. The pool itself was pretty chilly but we braved it!

Gym: had sufficient equipment, all well-maintained and was hardly used. There was also a steam room and sauna although we didn't use these as it was too hot outside!

All in all a good week. We would recommend going B&B rather than upgading to half board as there were plenty of good restaurants within a 10 minute walk.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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359 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Stockton-on-Tees, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2013

I stayed from 8th-22 April,hotel is excellently sited on a bus stop only 15 mins downhill stroll from Funchal..Rooms were large with sitting area and a small kitchen sufficient to make a drink or a sandwich.I stayed B &B the breakfast had one of the best selections I have seen outside the UK. The gardens were beautiful,having won several awards in Madeira.All in all this a great hotel which I would like to return to in the future

Room Tip: rooms facing the pool will be sunny, those facing the mountains will be cooler
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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leicester
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 17, 2013

This is a good hotel situated amidst beautiful gardens, perhaps the best gardens of any hotel I've stayed in. Moreover, there were sunbeds and seats in the gardens themselves for guests. The rooms are large, perfectly adequately equipped and kept beautifully clean, serviced everyday. The facilitiies are good, a spacious pool, plenty of seating for sunbathing. The restaurant breakfast is comprehensive and well presented. Although a buffet it works very well. Other meals there are perhaps a bit expensive. The bar area is relaxing with good entertainment.
It is not 5star but excellent 4star. Highly recommended.
Just out of the town, an easy walk in, up a slope coming back. Surrounded by good restaurants.

Room Tip: We had 4106 which was on the first floor and looked out over the gardens with just a glimpse of the...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed April 15, 2013

Had a week here 25th March so were there over the Easter weekend. Stayed in a two bedroom apartment which we had exchanged through RCI. We could not find fault with anything. Apartment is a good size and the bedrooms are really spacious. Two bathrooms and a small kitchen area. Daily maid service even on Easter Sunday, bed linen changed everyday as were the towels. Weather was very warm so we used the pool area and even had a swim although this a little chilly. Bar area is lovely and I don't think is overpriced, restaurant buffet experience was a little frantic but not too bad. Reception staff are the most friendly I have come across and nothing is too much trouble. Location is excellent with good taxi service (very cheap) and bus service straight outside the gates or a 10min walk down into the town. Would revisit.

Room Tip: Ground floor are good but you must be higher up the resort otherwise you have no light because of th...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 11, 2013

We arrived home yesterday evening to a wet Gatwick from a very sunny and hot Funchal. Great holiday! The Pestana Village did not disappoint and we thoroughly enjoyed our 11 day stay. One week is not enough and 2 weeks we feel would be too much. Check out the whole Island via the tours which can be booked through the hotel (Marcos in reception). Quite hilly but we took our time and sat and enjoyed the views whilst catching our breath! Be prepared to come home with a little more excess baggage than you went with (due to enormous breakfasts!).

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2013

We can only say the best things about this hotel and the Miramar which is the time sharing attached to it.The location is gret, the facilities outstanding except that the pool and gym are only open 8 - 8 and too often we weren't around.l The staff was totally accomodating and everything was great. The beds not hard enough for us but otherwise they met all of our needs and then some. Great choice unless you must have WIFI in the room, this was a major drawback and most inconvenient only in the lobby. Get a room on a high floor for the fabulous views of this sensational island. Can't comment on the food or lobby entertainment but the tourist services and all the staff couldn't be beat.

Room Tip: ask for high up and see if they are improving the wifi service.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SULBY
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2013

We had arranged for a group of our friends to accompany us to Madeira this year, and required 4 apartments, although we own in the Pestana Carlton Beach club they did not have enough space for us and suggested the Village Resort. We were a little uneasy as first but decided to take the reservation at the Village.
What a pleasant surprise. I phoned the resort and explained we were a large group of 8, and would like have apartments as close as possible, they said they would try, but I did not expect to much as this was Easter. however on arrival we were greeted by friendly helpful staff, who had gone that extra mile to make sure apartments were as close as possible.
The apartments were spacious, light and airy apartments with good quality furnishings and well fitted kitchens. spotlessly clean. The housekeeping was very good, with friendly helpful staff once again.
There is a steep hill entrance to the complex, but this is explained in the description of the resort. A bit of exercise is good for you, and if not take a taxi, they are very reasonably priced in Madeira. Although we ate out each evening the dining room always seemed full as we passed so that must speak for itself.
The Resort is so peaceful, the garden magnificent, it is a little paradise on a beautiful Island. Our group could find no faults with this resort, everything is as it says in the description of the Resort or even better, we would have no hesitation in returning again. I can honestly say I feel as if I have had a holiday.

Room Tip: we were in apartments 3301, 3100,3008, and 3208. Rooms on higher floors may be better. all rooms are...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pestana Village Garden Resort Aparthotel

Address: Estrada Monumental 194, Funchal, Madeira 9000-098, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Funchal
#23 Family Hotel in Funchal
#25 Romantic Hotel in Funchal
#25 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Village Garden Resort Aparthotel 4*
Official Description (provided by the hotel):
The architectural design of Pestana Village and the landscaping of its gardens have been especially planned to be in harmony with the natural beauty and tranquility of the resort’s setting. This sensitivity to the environment will give the resort a truly village-like feel, with low-rise traditional style buildings surrounded by a wealth of colorful and immaculately cared-for gardens. The Pestana Village shares the grounds and services of the Pestana Miramar Hotel. ... more   less 
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Also Known As:
Pestana Village Garden Resort Aparthotel Hotel Funchal
Pestana Village Garden Funchal
Pestana Village Garden Hotel Aparthotel
Pestana Hotel Funchal
Pestana Village Garden Resort Aparthotel Madeira/Funchal

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