We can only say the best things about this hotel and the Miramar which is the time sharing attached to it.The location is gret, the facilities outstanding except that the pool and gym are only open 8 - 8 and too often we weren't around.l The staff was totally accomodating and everything was great. The beds not hard enough for us but otherwise they met all of our needs and then some. Great choice unless you must have WIFI in the room, this was a major drawback and most inconvenient only in the lobby. Get a room on a high floor for the fabulous views of this sensational island. Can't comment on the food or lobby entertainment but the tourist services and all the staff couldn't be beat.