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“Peace and Calm in a Beautiful Garden” 4 of 5 stars
Review of Pestana Village Garden Resort Aparthotel

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Pestana Village Garden Resort Aparthotel
4.0 of 5 Hotel   |   Estrada Monumental 194, Funchal, Madeira 9000-098, Portugal   |  
Hotel amenities
Ranked #26 of 91 hotels in Funchal
Berkhamsted, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Peace and Calm in a Beautiful Garden”
4 of 5 stars Reviewed March 2, 2013

The apartments are away from the road and adjoining the Pestana Miramar. The apartments are very peaceful, clean and well equiped. The apartments are set in a beautiful garden which is almost a Botanic Garden as all the plants and trees are named and the gardeners have a nursery area where they grow all the plants not just for this resort but also other Pestana resorts. The facilities are also good but not much use seems to be made of the steam room, sauna, and gym complex which meant it was very quiet and enjoyable. Not many children in the resort. Outdoor pool in the resort was cool but easy access to the heated indoor and "cool" outdoor pools at the Miramar without going outside of the resort just a simple lift ride.
Shopping is very easy with a supermarket just 15mins walk and a Patisserie just 2mins walk!
Will definitely be back .

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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359 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Top Contributor
82 reviews 82 reviews
52 hotel reviews
Reviews in 54 cities Reviews in 54 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 22, 2013

We stayed in room 324 at the P.V.G.R. between Feb.13th and 20th..
This was a sea view room with a covered balcony. It was S.S.E facing and had the sun for most of daylight hours. The room was spacious with seating for two. The beds were wider than normal and very comfortable. The small kitchen area is only suitable for lunches/snack preparation. There is a fridge but no microwave. On arrival we found the kettle plug and wall socket to have scorch marks. I pointed this out to reception and they not only replaced the kettle but also the wall socket within less than an hour: superb sevice. The shower is very powerful. In fact it is too powerful for the screening and needs to be run at a lower power to avoid watering the bathroom floor.

Both breakfast and supper are buffet style. Breakfast has hot English breakfast as well as continental. The evening meal has two types of meat and often two types of fish. They change from night to night. A wide range of salads makes for good choice. Even after a week we were eating dishes that had not been on the buffet before. You can move your meal credit to one of the other restaurants in the Village/Miramar resort. We saw no need. We did not use the pool area.

The resort is well sited: being opposite Reids Hotel. Access to the Village through the Miramar makes walking back from town a lot easier.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2013 via mobile

We booked a last minute trip through Easyjet holidays and got a great deal In February half term 2013.

The hotel is opposite Reid's, perfect distance for a 15 minute walk to Funchal centre or the other way to the Lido area. For the price paid this hotel was a bargain!

The rooms are good, spacious and well cleaned every day. We had a garden view at the front of the hotel which was quiet (even though the lobby is outside we never heard any noise). You get your own mini kitchen which is brilliant, having a fridge was a great addition.

The pool is rather chilly, be prepared. However the pool area is lovely and the gardens surrounding it well maintained. There were plenty of sun loungers and the pool gets the daylight sun all day.

Breakfast is average, buffet style continental and hot choices.

The service from all staff is excellent, they speak many languages and are all smiley and helpful.

For the price we paid in the location we are extremely pleased. having stated at Reid's and The Cliff Bay previouslyI would highly recommend booking this hotel as it has everything the other more expensive hotels has for a cheaper price!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westcliff on Sea, England
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 2, 2013

This hotel has very good facilities for the price we payed, Gym, Sauna, Steam Room, Indoor and outdoor pools. The room was comfortable and the bed enormous. There is nightly entertainment, there are multilingual staff. We found all the staff were very good especially considering we were here over the new year. I'd get a bit grumpy serving a load of drunken foreigners while my family were living it up at home but everyone was brilliant.

However having stayed at other Pestana hotels, if I had paid the full rack rate and was expecting their usual standard I would be less happy. The room was always very well cleaned but the paint on the balcony was peeling and the bathroon could do with a regrout or steam clean, the small kitchenette had a damaged work surface. All tiny flaws but you go to Pestana for something a bit special.

Another odd thing is the room guide didn't show any kind of room service info apart from how to order a pizza delivery. We weren't in the hotel enough to find if there really is no room service or just nothing in the guide.

That said, the deal we got from Easyjet made this amazing value.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 24, 2012

The hotel itself is very nice and well located within walking distance from the city center, and as a guest of Pestana Village Hotel you have free access to the swimming pools and Atlantic Ocean bathing facilites of the 5 star Pestana Carlton Hotel accross the street. We went swimming in the ocean three times - the water was 20 degr. celcius mid December - very, very nice. The breakfast buffet is also nice, especially when the female cook took over and made thin, warm pancakes, in stead of the male cook's thick, cold ditto. Do not count on making very much food in the spartanic kitchen facilities in your room.

Do not mail your postcards at the reception of the hotel - we handed in approx. 15 postcards during our stay two weeks ago, and not one single of them has yet arrived with our friends in Denmark, France, and the UK. Of we do not know whether it the fault of the hotel or the Madeira Post.

It was definitely low season 8th to 15th December. The hotel was only approx. 20% full. But perhaps also the financial crisis and the fear of the Denge moscitos had their impact,

The Pestana Group seems to be owing a large proportion of all the major hotels, a number of time-share investment projects, and even some restaurants in Funchal, and whereever you go, you are confronted with their "professional" marketing efforts - "come and see our new hotel and get free tickets for a show, money to play in the casino, or go on an excursion at a discount price". It was just too much. And it doesn't stop when you get back.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greek walker
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 19, 2012

Overall very good -- room , facilities and location all very good , the only negatives are the breakfasts and some of the catering staff (note this does not apply to reception or other staff who are excellent) A point to watch is what you book and where you are put -- we booked Pestana Miramare but were put in Pestana Village. We were told that the two share the same site and facilities and are classed as one hotel. This is no doubt true and we have no complaint about The Village which was very good but it appeared to us that The Miramare is superior. However we were very happy with the overall package and would return

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrow, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 19, 2012

This was a cheap deal purchased through Easyjet. On arrival we were shown to a very depressing rear room with a balcony next to 2 tall trees and no sun. However, there was no problem when we complained ( maybe because the hotel was under occupied) and we were shown several alternatives. We chose a south facing room overlooking the ocean.
The accommodation is to a high standard with very comfortable beds although the equipment level in the kitchenette was rather inadequate and unsuitable for anything but basic cooking.
The breakfasts were ok but rather samey and the food was sometimes cold. The provision of a microwave would have sorted this out but there was none.
The hotel itself is was well maintained with lovely gardens and a nice indoor pool/jaccuzi. The only problem was the lack of atmosphere as the bar was usually closed, as were two of the restaurants, and there was no entertainment. These were available at the adjoining sister hotel if you could be bothered to walk there.

Room Tip: Ask for a South facing room with ocean view
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pestana Village Garden Resort Aparthotel

Address: Estrada Monumental 194, Funchal, Madeira 9000-098, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Funchal
#22 Family Hotel in Funchal
#25 Luxury Hotel in Funchal
#25 Romantic Hotel in Funchal
#26 Top resorts Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Village Garden Resort Aparthotel 4*
Official Description (provided by the hotel):
The architectural design of Pestana Village and the landscaping of its gardens have been especially planned to be in harmony with the natural beauty and tranquility of the resort’s setting. This sensitivity to the environment will give the resort a truly village-like feel, with low-rise traditional style buildings surrounded by a wealth of colorful and immaculately cared-for gardens. The Pestana Village shares the grounds and services of the Pestana Miramar Hotel. ... more   less 
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Also Known As:
Pestana Village Garden Resort Aparthotel Hotel Funchal
Pestana Village Garden Funchal
Pestana Village Garden Hotel Aparthotel
Pestana Hotel Funchal
Pestana Village Garden Resort Aparthotel Madeira/Funchal

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