We have stayed at this Hotel many times before and intend to return next year. The staff are so helpful and friendly. The pools are excellent. The Hotels and the Gardens are well integrated to give a good ambience. The rooms are spacious and clean. The Fountain Bar is an excellent location for an evening drink. We went to two of the Hotel restaurants Luigis and Adega and highly recommend them. The Hotel is well situated at the start of Estrada Monumental.

AC would be nice in the rooms in the village on a humid evening in the height of summer.

Stayed for 1 week with family, the hotel is good although the rooms are a bit dated and old fashioned (but in good conditions).
Should have AC in the rooms, it has only a fan in the ceiling which is good but not enough.
The service is ok, however they don't clean the mini-kitchen (only after complaining...).

Just returned from a 6 day break in Funchal.We chose the Pestana Gardens after staying nearby last year and were not dissappointed by the hotel.Set in a kind of tropical garden with hundreds of different plants/bushes trees etc,very well kept grounds The staff were generally helpful. I thought the cost of food was too much for the somewhat bland food.Breakfast the same every morning and dinner little better.Obviously this reflected in the restaurant in the evening with very few diners.Rooms were quite large really advertised as studios/kitchenettes but in actual fact had only a fridge.2 rings one saucepan and little else.A microwave would have been ideal

We used the Pestana Village Garden hotel through a timeshare programme and so that was our initial reason for selection. But we were so glad we did! Most of the hotels in the funchal hotel district are almost side by side, and so if your not too particular how long your walk is into town, you have a wide array of options. The village garden though, was an easy down hill walk to the centre of Funchal, but also a local area of restaurants. Our apartment had a view of the sea and a lovely balcony overlooking the hotel pool. Because of the garden like design, it creates a lot of privacy between the rooms, and the hotel seemed to be full of couples who had been going there for years! The guest relations were excellent, and you can book trips from the reception. There is also a bus stop outside which goes on the main funchal tour bus route! For a hotel with a mix of everything Pestana Village Garden is the one. You are near enough to everything, but still feel seclusion when relaxing. Also, a perk of staying with the pestana is that you are entitled to use the beach access at the other hotel, or go to any of their hotels to use their pools! Not that we felt the need as ours was so nice! It isnt a holiday for party-goers, but my boyfriend and I are in our twenties, and it was the relaxing sun-trap we wanted! Go for it!