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“An excellent 4-star hotel” 5 of 5 stars
Review of Pestana Miramar Garden Resort Aparthotel

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Pestana Miramar Garden Resort Aparthotel
4.0 of 5 Hotel   |   Estrada Monumental 182-184, Funchal, Madeira 9000-098, Portugal   |  
Hotel amenities
Ranked #32 of 91 hotels in Funchal
Skene
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“An excellent 4-star hotel”
5 of 5 stars Reviewed March 1, 2013

The hotel was excellent situated not to far from the city and also close to Lidoarea. It had a very nice garden with exotic plants and birds singing. The poolarea was nice. The only thing which was little negativ was the cold water in the pools. The breakfast was just fine and the servants very nice and helpful. We will surely return if we go to Madeira again

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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192 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Coventry, United Kingdom
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed February 18, 2013

We have recently returned from Madeira but stayed at the Pestana Promenade Hotel which was great. We have stayed at the Miramar before but did not eat in the restaurant so this time we thought we would try it. We were not disappointed. There were only a couple of tables occupied but it did not matter because of the way the dining room is split into themed areas, it felt as if we were eating at home. The staff were excellent, as was the food and the way we were treated made us feel very special. It was a wonderful evening.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 16, 2013

We stayed in the Pestana Miramar for 7 nights in February 2013. The Miramar and Pestana Village are next door each other and share the same facilities.

Facilities include 2 outdoor swimming pools, 1 indoor swimming pool with separate hot tub, spa facilities including jacuzzi, steam room, sauna and massage parlour, 2 pool tables and a table tennis table (both free of charge but you have to borrow the equipment from the reception, no deposit required) and free internet access both on Hotel desktop computer and wi-fi if you have your own laptop/I-pad etc. The swimming pools and area around the pools were immaculate and the staff were frequently seen cleaning out any leaves which had fallen into the pool from the trees.

Our room (room number 6504) featured a balcony with a beautiful view of the pool area and mountains in the distance, although the balcony did not get the sun it was warm enough to sit outside and enjoy the views even at night. The balcony is far back enough not to be bothered by the passing traffic (which is infrequent outside of rush-hour). The room itself was pleasant and included a fridge (not a mini-bar) and cooking area. Bathroom featured a bath/shower. Good choice of (international) TV stations on the TV. Room also featured air-con (which the Pestana village does not).

Location-wise, the Pestana Miramar is in a great location, although not located in the centre of Funchal itself, it is within walking distance (20 minutes or so) and the road outside the hotel has a bus stop with frequent services into town. The Hotel is also within walking distance of many excellent restaurants and bars.

Breakfast was good. Variety of cereals, breads, continental cheeses/hams etc, hot breakfast including all the usual 'fry-up' ingredients and freshly made pancakes.

Staff were friendly, especially Nicolau Correira who was fantastic.

The only negative aspect was that the (in-room) safe commanded a fee of €12 for the week, although not expensive, we feel you should not have to pay to protect your valuables.

Overall, a fantastic experience and we would definitely stay there again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2013

You must be specific about your room choice. The first time we stayed there we were given an apt on the pool level with a patio full of over grown shrubs which meant there was little in and the room was dark. However without the shrubs there would have been no privacy. On our last trip I asked for three rooms on a higher level overlooking the pool. I achieved 2 out of 3, a lovely penthouse on 7 and one directly below on 6 but the third was on 4 overlooking the road. As a family we spent a lot of times by the two pools and in the spa and got together for family times in 7 but we felt the ones in 4 lucked out compared to the rest. Christmas in Madeira is fabulous and the weather was great, low 20s and no rain. The Christmas evening buffet was excellent and very good value. Altogether we had a great time and everyone wants to go back.

Room Tip: Levels 4 - 7 overlooking the pool are best.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lousa, Portugal
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 12, 2013

We've just got back from a week in the Mirimar, staying in a Jnr Suite with side sea view.(Room No. 6601 on the 6th floor)
The complex is spotlessly clean and the staff, with only 2 exceptions (2 surly waiters in the Vila restaurant at breakfast time) were very pleasant, attentative and courteous.
The breakfasts were ok, not very hot. Very disappointed that the fruit on offer seemed, in the main, tinned and we only saw bananas on offer once!!! When we breakfasted early on 2 mornings, the fruit salad (which did seem to be made from fresh fruit) was a little jaded, it looked like the previous days put out again. Our meal in the Mediterranean Restaurent was excellent and not that much costly than the better restaurants in the Old Town.

We were disappointed with our room as the side sea view from the balcony was obliterated by a very big tree immediately in front which blocked the view completely, on one side we could look over the complex to the mountains and the other side to the solid white concrete wall of the adjacent hotel. Also at this time of year we had the sun for only a very short time in the morning and were unfortunate with the weather - it was so windy we could only open the bedroom window and balcony doors on 1 1/2 days out of our 7. The other disadvantage was the road noise and smell of traffic fumes. But that apart the Balcony was private and not overlooked.

The top sheet on one twin bed was badly torn, pressed perfectly into place, but nevertheless torn. We left the sheet in such a way that it could not be missed by the cleaning staff - it took 4 days for it to be changed. Not good enough in a 4* hotel. However the beds themselves were the most comfortable we have ever had in an hotel.

The gardens were beautiful and colourfull even in February but they were in desperate need of pruning. So many of the apartments must have been incredibly due to overgrown shrubs and trees.

We enjoyed our stay in Madeira immensly but if you want peace and quiet, don't stay in Funchal itself, it has become an very big bustling town.

Room Tip: Higher Floors will have better views. Rooms facing the pool will be quieter at night.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulverston, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2013

Having stayed in Funchal several times previously we had often noticed the Miramar and commented on how nice it looked but worried about it's proximity to the main road.However this year we decided to stay and were very glad we did.The hotel is set up and back from the main road and turned out to be one of the quietest we had stayed in.The Miramar is the original hotel to which the Pestana Garden Village resort has been added.The foyer and public areas are fabulous with marble floors antique rugs and furniture exuding an air of bygone quality.The staff are exceedingly courteous and efficient and check in was swift with bags taken to our room.We travelled with our 2 teenage children and had 2 studio classic rooms on the 4th floor with lovely garden views overlooking the pool.The rooms included table and chairs,a balcony a small 2 ring hob and kitchenette a fridge and bathroom with shower over bath ,bidet and toilet.The TV was an old one but had a good selection of satellite channels.The rooms were cleaned daily with thick fresh towels and were kept spotlessly clean.The rooms were quiet and the beds comfortable.Air con units were in each room.There was always piping hot water and the shower pressure high.Breakfast was included and was a very good buffet in the main hotel restaurant used by both hotels (there are additional hotel restaurants available for evening meals).Breakfast included a wide selection of breads/pastries cold meats/cheese fresh fruit,yoghurt,full cooked breakfast and fresh pancakes made to order.Again staff service very efficient with used plates and cutlery removed almost as soon as you'd finished.Breakfast is served between 7am and 10am but a note of caution for late risers,if you arrive just before 10 make sure you stock up in one trip as the food was cleared away pretty rapidly after about 10.15 each day.
The hotel is ideally positioned almost equidistant between the centre of Funchal and the Lido area almost opposite the entrance of Reids Hotel.It is a very pleasant walk into Funchal or there are many local buses which stop outside the entrance.Immediately outside the hotel there is a spar shop and a very good local coffee shop and bakers with delicious breads and cakes.The hotel complex has 2 outdoor pools and a warm indoor pool.The grounds are beautiful and peaceful with palm trees and exotic looking flowers.If you follow the footpath through the garden village resort you will see some of the larger self catering units and also come across the hotel's own plant nursery which presumably they use to replenish the gardens with each year.There are a selection of restaurants in the hotel available for evening meals which looked nice although we didn't use them as they were much more expensive than nearby restaurants.There is a pool bar open for snacks and lunches during the day but again you pay a premium for it.Christmas is a wonderful time to visit Madeira and the hotel's reception areas were all beautifully decorated.All in all an excellent hotel and we would love to return again in the future.

Room Tip: Some of the ground floor rooms may be a bit dark as views from some of them appear to be restricted...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed December 19, 2012

We had walked past and admired this hotel on previous holidays and decided to book it this time. We were not disappointed. Lovely Xmas decorations throughout the hotel including a lot of poinsettias and xmas trees. The room was very nice with very large comfortable bed and a view over the pool. This hotel has amazing gardens with a huge range of plants and trees. We walked around it every morning after breakfast. As it was my birthday we were greeted in the morning and shown to our table with a glass of champagne and a letter of congratulations with rose petals strewn on the table (we had not told them). In the evening we ate in the main restaurant and had a lovely meal the best we ate in Madeira by a long shot. Although pricey it was worth it. There is another restaurant in the hotel which is less expensive, we did not try this one, but will on another visit. It was quiet as the Xmas season was not yet in full swing. The festive lights in Funchal are lovely. The only negative things were the special afternoon tea which was not very good. The breakfast we felt could have been a little better but was fine (where was the famous honey cake which we always had at other hotels?). That is nit picking on a stay which we thoroughly enjoyed and would recommend 100%. It was very clean and the staff were all pleasant and efficient.

Room Tip: Pool View rooms are very nice
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pestana Miramar Garden Resort Aparthotel

Address: Estrada Monumental 182-184, Funchal, Madeira 9000-098, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Funchal
#28 Romantic Hotel in Funchal
#30 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Miramar Garden Resort Aparthotel 4*
Official Description (provided by the hotel):
On the premises of the historic and elegant hotel Miramar, which was built in 1924 and considered a very special place to stay, the new Pestana Miramar Hotel benefits of the attention given to the architecture and landscaping of its gardens. The Pestana Miramar shares the grounds and services of the Pestana Village Hotel. ... more   less 
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Also Known As:
Pestana Miramar Garden Resort Aparthotel Hotel Funchal
Pestana Miramar Garden Funchal
Pestana Miramar Garden Hotel Aparthotel
Pestana Miramar Garden Resort Aparthotel Madeira/Funchal

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