The Pestana Casino hotel is lovely but we were disappointed with our room. We'd paid extra for a partial sea view ,which we had, and it was a good size but in need of refurbishing. When we sat on the sofa we could see a big stain on the side of the base of the bed and that wouldn't be what you would expect from a five star hotel. The towels were also very thin and hard and the patio furniture was shabby. There were bits of fluff and cotton on the carpet ,which wouldn't normally bother us, but when they were still there after a couple of day s it was obvious that the room wasn't being vacuumed.
Apart from the room every other part of the hotel was of five star standard and the staff were polite and friendly. It is in a good position and close to the town if you don't mind walking back up the hill!
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- Also Known As:
- Pestana Hotel Park
- Pestana Casino Park Hotel Madeira/Funchal