Ok where do I start. Is this a 5 star hotel? well on balance I think not. It has got all the facilities of a5star ie spa, indoor pool etc but it lacks that extra bit that makes the difference between excellent and just ok and it was just ok. The staff are all without exception charming and helpfull but where it really falls down is in the food department. It is just not 5 star standard, breakfast is ok with a good selectionf fruits, cerial, cakes and breads and the cooked is also plentifull and a decent selection. however, dinner is just not up to 5 star stadard , no waiter service which you would expect in a 5 star hotel. The food was reasonable quality but very repetitious you could almost predict what would be on the menu each evening,two types of fish in a sauce a type of meat in a sauce a not very good selection of vegetables, however I would say the salad selection is fine.So why has it got 5 stars, without seeing other equivelent hotels in the area it is difficult to say, maybe some of the others should be 6 stars, but what it has got going for it is the location just a 10 minute walk into town and superb views. Would I stay here again, maybe, because it is very good value for money and it is not scruffy or dirty or a place that you would not step foot into again it is just not 5 star. Sorry Casino Park
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- Also Known As:
- Pestana Hotel Park
- Pestana Casino Park Hotel Madeira/Funchal