I have just spent a week at the casino park hotel. The room was spacious and comfortable and attention had been paid to my request for a room near the lift as I have mobility problems. The food was average but breakfast was very good with a wide range of items. I had booked with the pestana bay which I knew suited my needs so was disappointed to find this hotel did not. There was a steep ramp to the dining area which I could not cope with. Staff provided a wheelchair service cheerfully but it was inconvenient and rather embarrassing. I could not reach the saga lounge so missed out on social events. Staff were unfailingly pleasant but the problems getting around mean I would not return. I did check with saga in advance but they either did not know or did not tell me about potential problems
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- Also Known As:
- Pestana Hotel Park
- Pestana Casino Park Hotel Madeira/Funchal