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“excellent location” 4 of 5 stars
Review of Pestana Bay Ocean Aparthotel

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Pestana Bay Ocean Aparthotel
4.0 of 5 Hotel   |   Praia Formosa, Funchal, Madeira 9000-247, Portugal   |  
Hotel amenities
Ranked #33 of 90 Hotels in Funchal
Epsom, United Kingdom
1 review
7 helpful votes 7 helpful votes
“excellent location”
4 of 5 stars Reviewed February 17, 2012

We found this hotel to be in an excellent location,right on the sea front. Very peaceful location just outside main town. It is possible to walk along the promenade into Funchal but there is a frequent ,free, shuttle bus into town. We found the buffet menu to be good and varied and the all inclusive bar excellent. The rooms are clean and well furnished with a small kitchenette. They are all sea facing with a good balcony. All the staff are very friendly and helpful especially the bar staff. Our only regret is that we only booked for one week instead of two!

Room Tip: There are 7 floors, ground floor rooms open onto gardens. The higher the room the better the views a...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 5, 2012 via mobile

Arrived at Funchal airport at lunch time...with my Mum,for a girlie weeks holiday.
Airport& transfer very smooth,it took about fifteen minutes to drive,through beautiful scenery,to our hotel.What a lovely position....a little out of the main hotel area,but it looked clean,welcoming,and just what the doctor ordered.
Mariana(on reception) greeted us...very cheerful,informative and welcoming,lovely girl,who couldn't do enough for us.
We stayed in room 509... A twin bedded,ocean facing,light and airey room.Spotlessly clean...lovely bathroom,with full bath and overhead shower...bidet& loo.A small but very adequate kitchen area,with all crockery and utensils if needed....and a kettle( I do love a cuppa first thing :-) ).... Large sliding patio doors,leading to a clean and large balcony with a table & two chairs....oh....and the most stunning view of the Atlantic ocean...and the breathtaking sound of the waves breaking on the pebbly beach :-). Perfect !!!
The reception area is spacious and airey....there is always someone helpful and informative on duty....
Through to a comfortable seating area...then on to the light,clean and spacious dining area.
Through the dining room and out to a large area with tables and chairs...all overlooking the ocean.
To the left is the pool(heated in the winter) with many sun beds,a jacuzzi,and shower too.The flora and fauna around the pool area is gorgeous.
We stayed on an all inclusive basis,and we're not disappointed.
Breakfast...until 10.30am....many types of rolls,croissants....fresh fruit,yoghurts...cold meats and cheese.Also a hot choice,eggs,bacon and or sausages.a fantastic choice....with tea coffee,juices and water also.
Lunch...until 3pm....a wide range of salads,cold meats,cheeses.Two or three hot mains and vegetables.Several choices of dessert :-). Red or white wine & sangria in jugs,help yourself by the glassful.Other alcoholic and non alcoholic drinks available at the bar.Again,tea,coffee and juices,from the machines...help yourself styley .
Evening dinner was in two settings...7pm&8pm...in my opinion,it didn't seem to matter which you went to,no one minded.
Again....wide selection of fresh salads,cold dishes,meats and cheeses.Several hot choices,and vegetables.Also,always a "diet corner" which had a plainly cooked main dish and vegetable.Several desserts...always including Madeira cake(gorgeous).
The staff,without exception,we're polite,friendly and very efficient.
In my opinion,the food and service were excellent,always something lovely to eat.No chips in sight...wonderful :-)
There is a courtesy bus that runs into Funchal town,at regular times throughout the day,also return journeys up until 6pm.
There is much to see and do in Funchal town....well worth a few visits....even if it's just to have a perfect coffee whilst watching the cruise ships come in,by the marina.
We went on a guided day tour of the east side of the island....not to be missed....something for everyone.A fantastic local lunch cost extra,just lovely.Mum and I had scabbard....a local fish,only found in Madeira and new Zealand. A ,sadly,very ugly fish...but don't be put off....it's lush.Typically served with banana....strange combination,but it works.
The other guests at the hotel seemed to be mostly English & Danish ....mostly a little older than me.....which was great....as peace and order were kept :-). Maybe the clientele changes further into the season....but,I would say this could typically be a hotel favoured by folk over 65.... Certainly in the quieter months.
Most evenings,there is live entertainment....very easy on the ear stuff.Some people would have a dance :-)
We had fabulous weather....I wore a t shirt when out and about in the day,bikini by the pool....and a light jersey in the evening....lovely climate.
When out and about....coffee& cake were very very reasonable....the coffee is excellent...as is the cake :-). We didn't eat out....as we were very happy to eat at the hotel.
There is no time difference....which is fantastic....no jet lag :-)
I have no hesitation recommending this hotel.... To anybody.....it's perfectly situated....just far enough away from the hustle and bustle.
The hotel...staff...amenities and food....are of excellent quality.
Mum & I returned to the UK,rested and happy :-)
If I can be of any help,regarding this hotel,or Funchal in general....just shout :-)
Obrigada Pestana Ocean Bay Hotel :-)

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yeovil
Top Contributor
55 reviews 55 reviews
47 hotel reviews
Reviews in 47 cities Reviews in 47 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 27, 2012

Quite a nice hotel. The rooms overlooked the sea and could hear the waves crashing against the so called beach. There is no beach there. The rooms were nice and a little kitchenete. Food was not bad but not good either. The hotel is quite a walk out of town but there is a shuttle bus that runs from the hotel I went with SAGA holidays. It is one place that I would return to. It is a long way to town but I walked it a few times and had to walk through a sea cave and along the prom to get to town. I went sevral years ago and not last year!

Room Tip: All rooms seem to be good
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  • Stayed February 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballymena, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 13, 2012

We stayed in hotel for 1 week in September and thoroughly enjoyed our holiday there. Food was varied and plentiful, hotel clean and rooms spacious. Only disappointment was the location. The surrounding area on the land side was anything but picturesque, but once inside the hotel that could be forgotton. There were however, magnificant views on the sea side.

Room Tip: All rooms have a sea view to the best of my knowledge.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2012

lovley place to go to for comfort views friendly staff warm a bus runs all day to take you to town and back free prices exellent go seethe fish market and fruit flower market

Room Tip: room face the sea
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Lichfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2012

This hotel gave out such good vibes right from the start, friendly staff, everywhere clean and tidy and because of a visit during run up to Christmas lovely decorations inside and out.
The food was very good with lots of choice at what ever time of day. All rooms have sea views and mine had plenty of space. If energetic you could walk into Funchal, but there was a free
shuttle bus provided during the day. Also walks to other nearby places. Entertain most nights.
Funchal itself was a good place to shop sightsee or eat/drink. The local buses were plenty and not too expensive and gave one some heart stopping rides up and down this very hilly island.
Try out the Pestana I'm sure you will agree with me.

  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 30, 2011

Friendly staff,good choice of food, and good entertainment,regular bus service to go Funchal,but only till late afternoon.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Bay Ocean Aparthotel

Address: Praia Formosa, Funchal, Madeira 9000-247, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Funchal
#22 Family Hotel in Funchal
#29 Luxury Hotel in Funchal
#35 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Bay Ocean Aparthotel 4*
Number of rooms: 217
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Also Known As:
Pestana Bay Ocean Aparthotel Hotel Funchal
Pestana Bay Ocean Aparthotel Funchal
Pestana Bay Hotel Madeira
Pestana Bay Ocean Aparthotel Madeira/Funchal

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