Madeira and the Eden Mar really exceeded our expectations. Our 8 year old described it as his 'best holiday ever'. We thought the hotel was better than many 5 star hotels we have stayed in and certainly better than most 4 star hotels. We had booked a junior suite and the hotel did not have our booking; said they were fully booked, so had to upgrade us to a suite! The suite was huge with a balcony the size of a ballroom with sunbeds, 2 TV's, plenty of wardrobe space and kitchenette. We were very reluctant to leave our room and had many meals on the balcony, including room service one evening. The whole property is spotlessly clean, equipment of a high standard and we used the fabulous indoor pools and jacuzzis every day. I loved the spa feel of the white bathrobes that everyone used walking around the property. There did not seem to be many people around for such a large resort and we thought it was very quiet. Our son enjoyed the outdoor chess, table tennis and crazy golf.
All staff were exceptionally professional and pleasant but particularly the reception staff. Toiletries in the bathroom and tea and coffee making facilities were well stocked but I was a bit disappointed that there was no hair conditioner. The breakfasts were good and included sparkling wine and it was nice to start the day with such an amazing view across the gardens and pool. The gardens were amazing to walk around and we loved the fact that plants were named. We did find that the resort is a little lacking in car park space but you can park under the residence apartments and this is a few minutes walk.
Next time we want some luxurious pampering we will be back!
- Official Description (provided by the hotel):
- Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more less
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- Also Known As:
- Suite Hotel Eden Mar (Porto Bay) Madeira/Funchal
- Suite Hotel Funchal
- Eden Mar Madeira