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Suite Hotel Eden Mar (Porto Bay): Traveler Reviews

4.0 of 5
Rua do Gorgulho 2, Funchal, Madeira 9004-537, Portugal
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5% discount
Suite Hotel Eden Mar (Porto Bay)
Ranked #3 of 92 hotels in Funchal
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561 reviews from our community

Traveler rating
    445
    99
    12
    4
    1
See reviews for
Families
89
 
Couples
366
 
Solo
9
 
Business
3
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Worcestershire
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“Because we are worth it!”
5 of 5 stars Reviewed February 13, 2013

Our 7th holiday here, we are always very reluctant to leave so this year we really treated ourselves and stayed for 3 weeks, the longest we have stayed anywhere! We had a wonderful 3 weeks - a warm welcome from the friendly staff, (we feel we know them all), great accommodation as always, amazing breakfasts, beautiful gardens and even glorious sunshine.
Entertainment program far from dull. During the day there are lots of things to do- Madeira or Portuguese wine tasting sessions, tours of the kitchen and gardens, basic Portuguese lessons, aerobics, as well as a gym and childrens areas. Each evening something different e.g. quizzes, magician, Capoeira (fantastic martial arts display) Also great music! Black Dog Blues Band, Banda D'Alem - brilliant, or if you want to dance the night away Duo Harmonia provide the excellent background for ballroom and Latin American.
We enjoyed every day of our 3 weeks on Madeira whether relaxing at the Eden Mar or on days out. There is a lot of great walking on Madeira, many places to visit and things to do, we always find somewhere new to explore and love using the local buses to get around.
Standards at Porto Bay hotels remain consistently excellent, again we were very sad to leave this "home from home" on Monday, we will be back - perhaps for 4 weeks next time.......... Because we are worth it....

Room Tip: High floor for best sea views.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 5 more reviews by Trekwise for Funchal
Ask Trekwise about Suite Hotel Eden Mar (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review
February 22, 2013
Dear Guest,

First of all thank you for the 7th stay at Eden Mar hotel. Secondly thank you so much for sharing on tripadvisor your thoughts about it.

It is rewarding to know that you have enjoyed your 3 weeks holidays and also took advantage of our entertainment program and other services.

See you on the 8th Visit.

Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nottingham
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Another great stay”
5 of 5 stars Reviewed February 9, 2013

The Eden Mar continues to be a lovely place to stay. Spotlessly clean, spacious rooms with comfy beds, great facilities, beautiful gardens and wonderful staff. The courtesy bus is handy for getting into Funchal but it's an easy downhill walk if you prefer. The breakfasts are superb, so much choice although it can get busy. We ate in two of the hotels four restaurants, Alfama and Il Basillico, both very good. There are also lots of other restaurants within walking distance. We particularly like L'Osteria (separate review) and Casa Italia for great value pizza's and pasta. It was a shame the indoor/outdoor pool was closed but i guess it has to be done sometime and looks like it will be even better when it's finished. The bars were fairly quiet in the evening depending on what entertainment was on. The blues band were really good. All in all another excellent holiday at the Eden Mar.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
See 2 more reviews by mood64 for Funchal
Ask mood64 about Suite Hotel Eden Mar (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review
February 22, 2013
Dear Guest,

Good to know that you had “another great stay” at Eden Mar

Thank you for sharing on tripadvisor your opinion about our hotel services and facilities.

Regarding the Porto Mare indoor pool, in fact due to a major water leaking we had to do some works but already finished.

See you soon,

Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doetinchem, The Netherlands
1 review
2 helpful votes 2 helpful votes
“4 weeks holiday Madeira”
4 of 5 stars Reviewed February 9, 2013

This suite hotel and the personel who works there, have done everything to make a holiday on this lovely island a "REAL HOLIDAY. Freindly people who are willing to fulfil all your wishes. This was our 3rd stay here we are coming back!!
There are 3 good restaurants and a beautiful tropical garden as well as 3 outdoor pools en 2 indoor pools.

Room Tip: Choose a superior suite as high as possible. There is a little kitchen and a lovely few and enough s...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Bep N about Suite Hotel Eden Mar (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review
February 22, 2013
Dear Guest,

Thank you for your feedback about your recent stay at Eden Mar hotel and mostly for your loyalty to our property

I am really happy to know that you had another positive holiday experience and hopefully will see you around soon,


Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Very slow computer for the guests”
5 of 5 stars Reviewed February 8, 2013

Very pleasant hotel. The garden is wonderful with almost 500 species of plants from all over the world.
In the reception area is only one computer for 290 guests to share.
And the computer is terribly slow - the worst we have ever used in 25 years.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ubuntu66 about Suite Hotel Eden Mar (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review
February 22, 2013
Dear Guest,

Thank you for your feedback about your recent stay at Eden Mar hotel.

Regarding the internet speed please be informed that hopefully in a very near future we will have wi-fi and with a faster service.

Sincerely hope to welcome you in a near future,

Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuusamo
1 review
1 helpful vote 1 helpful vote
“First time there, but surely not the last time....”
5 of 5 stars Reviewed February 7, 2013

In january we visited Madeira and this lovely hotel first time. We have visited quite many places and countries before this year. Now we found the place and hotel, we'll comeback back. It is very difficult to mention anything specially, because everything pleased us so well: whole athmosphere in Hotel Eden Mar was good: the whole area of hotel is so clean and the garden is very beautiful and well cared and the personal expesially, were polite and helpfull all the time.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tuija H about Suite Hotel Eden Mar (Porto Bay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review
February 22, 2013
Dear Guest,

Just a short note to thank you for the nice review about Eden Mar, posted on tripadvisor.

Really happy to know that you had a first holiday experience with us and it will be a pleasure to welcome you back in a near future,

Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Hotel Eden Mar (Porto Bay)

Also Known As:
Suite Hotel Eden Mar
Suite Hotel Funchal
Eden Mar
Eden Mar Madeira
Suite Hotel Eden Mar (Porto Bay) Madeira/Funchal
Address: Rua do Gorgulho 2, Funchal, Madeira 9004-537, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Funchal
#6 Family Hotels in Funchal
#30 Romantic Hotels in Funchal
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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