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“Brilliant once again” 5 of 5 stars
Review of Suite Hotel Eden Mar (Porto Bay)

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Suite Hotel Eden Mar (Porto Bay)
4.0 of 5 Hotel   |   Rua do Gorgulho 2, Funchal, Madeira 9004-537, Portugal   |  
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Free Breakfast
Ranked #7 of 91 Hotels in Funchal
Hastings, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
“Brilliant once again”
5 of 5 stars Reviewed December 30, 2012

We have been to this hotel many times now, bringing our family on 2 occasions, ages varying from 7 to 77 - it never disappoints - always friendly, and well kept - wonderful gardens and views. The hotel is a really nice walk to the centre of Funchal and easy access to levada walks, buses for other villages and fantastic restaurants. The Christmas lights in December are a joy to behold. We will be back again in December 2013

Room Tip: We have stayed in most parts of the hotel - all are good - we have had no problems anywhere
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 10, 2013
Dear Guest,

Thank you for the “brilliant” review about your December stay at Eden Mar hotel.
Thank you also for your kind support by staying with us so many times and we will be most pleased to welcome you once again in a very near future.

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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839 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
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English first
Birmingham UK
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 28, 2012

Spent a week in December 2012 here looking for some Winter sun and found it. Great weather pretty much all year round means this is a great Winter destination. You can lie by the pool and swim in the heated pools even at this time of year and get a great tan. Hotel is advertised as 4 star and possibly just about gets there (bit dated) but the main advantage is the sister hotel which is just a few paces away and you can walk between the two via connecting pools and corridors. This means you get double the facilities, great pools (indoor and out), spa, restuarants, etc. I booked a suite which had two rooms and this was fine. Not as large as expected but adequate with great sea views. Try and get a higher floor facing the sea. You get nice balcony and can sit out and watch the sunset every evening. Loads to do in funchal and in Madeira and definetely you need to hire car and explore island, have fun in the casino and take the great cable car rides up into the hills. Would recommend Madeira and this location. Funchal is definetely the place to stay on the island and I would avoid other resorts unless you really want you escape, as I saw little to do in other places on the island.

Room Tip: Go for 5th or 6th floor sea view.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 10, 2013
Dear Guest,

Thank you for the review about your December holidays at Eden Mar hotel. I am happy to know that overall you had a positive holiday experience with us.

We all wish you a great year and sincerely hope to welcome you back in a very near future,

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed December 20, 2012

I have just returned from Funchal after a fantastic stay at the Eden Mar Resort. I have to thank the hotel staff and management for a wonderful visit and for the flowers, champagne and rose petals in our room to celebrate our thirtieth wedding anniversary my wife and I were most impressed. I am now a blue club member of the Porto Bay group and we will certainly stay here again.
The reception staff were very friendly and always available to help and offer advice and guidance. Our studio room on the fifth floor was perfect, very large, comfortable beds, kitchen facilities and lovely views out over the Atlantic Ocean and the hotel gardens. We only ate breakfast in the hotel and we found the selection of food more than adequate for our needs, there was a fast selection of breads, fruits, cold meats and hot items to choose from. You would really have to be picky not to have a good breakfast to set you up for the day. The rooms, reception areas and the restaurants are spotless and the level of cleanliness superb.
The facilities are excellent with a choice of indoor and outdoor pools, mini golf, table tennis and various hotel organise events like Yoga, garden visits and a free courtesy bus to Funchal. The gardens are well worth a visit and they are well maintained by the hotel team.
Overall I found the Eden Mar to be an excellent and very comfortable place to stay and we will return.
We were very fortunate with the weather with five sunny days in the low twenties and two overcast. Shorts and tee-shirts during the day and a jumper and long trousers at night.
The Christmas lights, flowers, Christmas nativity scenes, choirs and live music in Funchal was first class and well worth a visit.
Visited our usual places for lunches and diner Solar da Ajuda, Casa Italia but our favourite this time was the restaurant at the Whitehouse, lovely surroundings, excellent service and food. They are serving a tourist menu for 15.50 euros, courvert, starter, sirloin steak, desserts, dinks and coffee good food at a great price.
The only downside to our break in Funchal was to find some of our favourite places closed/shutdown, Joe’s bottle shop, Boutique cake shop and the small café restaurant just passed the Forum Shopping Centre which was called the Batidos Snack/Café bar. They used to do great fruit smoothies, fruit salads, soups and snacks which we both missed on our recent trip.
That’s all for now so I would like to wish all on this forum a great Felix Natel, Merry Christmas and a Happy and Prosperous New Year.

Room Tip: A middle to high floor to get a view of the Atlantic Ocean.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 10, 2013
Dear Guests,

What a great pleasure to know that you had such a fantastic holidays in Madeira and at Eden Mar hotel in particular.
Thank you for sharing your thoughts about it with so many holiday makers and I will be most pleased to share it with all my team.
Wishing you a great year,
See you soon,

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 20, 2012

Spent a week here in November and thoroughly enjoyed it. Had room 1202, if I remember rightly, and thought the premium for a larger suite was worth every penny. The suite was a good size and had a great sea view, though it was above a car park. This didn't worry us at all, but might worry some. In fact, the car park is part of a very good supermarket which is located underneath the hotel and we found this a great benefit. As other reviewers have said, the breakfast is excellent. Ate one lunch at the hotel - very good, with large portions. Hotel is excellently located for many good restaurants within walking distance, but it's a goodly walk into Funchal town centre. There is a free hotel bus shuttle service which needs to be booked at reception, or there are always plenty of taxis and/or buses. Used the swimming pool once and thought it well maintained and with good facilities.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 10, 2013
Dear Guests,

Good to know that you have enjoyed your holidays at Eden Mar hotel and thank you for sharing your thoughts about it on tripadvisor.

It will be a great pleasure to welcome you in a near future and I will be most pleased to assist you on anything you might need,

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lelystad, The Netherlands
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 19, 2012

Always a pleasure to come back! Our fifth time in this hotel (and twice in the Residence). Staff is very friendly and always helpfull. This year twice a week a concert of classical music from students of the conservatory. Also a golfclinic. Three times a week aquagym with Aurelio, who let us exercise very hard to loose the calories we gain from the nice meals. He knows all of us by name! The garden was as lovely as ever and the weather was also very nice. We had breakfast on our big terras outside in the morning.
Looking forward to come again next year.
Joke

Room Tip: suite 1441 is great with a very big terras outside
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 9, 2013
Dear Guest,

“Always a pleasure” to receive your feedback, Thank you for let us know that you had a good time with us and profited from our facilities and services.

It will be a great pleasure to welcome you on the 6th visit to our property

Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2012

We stayed at the hotel for the 6 th time and enjoyed breakfast, dinner, spa, gymnasium, friendly staff and the fantastic outside area. All from Orchids in different colours to magnificent Hibiscus. In the evening there was entertainment in an pleasant atomsphere. We will be back!

Room Tip: Rooms on the west side have a beautiful sundown at this time of the year
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 9, 2013
Dear Guest,

Thank you for your opinion about Eden Mar hotel shared on tripadvisor. We are happy to learn that overall you had a positive holiday experience.

It will be a great pleasure to welcome you on the 7th visit to our property

Warm regards,

Muito obrigado

. ..
ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 12, 2012 via mobile

Returned on 3rd December after out second visit to hotel had lovely week in Eden Mar lovely hotel one of the best we have stayed in, very clean bedroom and comfortable beds,small kitchen with fridge,lovely view over Atlantic Ocean, selection of pools indoor and outdoor, lovely breakfast good variety of foods,lots of places to eat out nearby or you can have lunch or dinner in hotel,pool towels supplied, tea and coffee filled up in room daily, supermarket below hotel and shop for bus tickets and drinks next to hotel,ideal place for winter break, good bus service to local villages,25 minute walk into centre or free hotel bus, hope to go back next year can't wait.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar (Porto Bay), responded to this review, January 9, 2013
Dear Guest,

Thank you for your thoughts about Eden Mar hotel. We are happy to learn that overall you had a positive holiday experience.

Sincerely hope to welcome you in a near future,

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Hotel Eden Mar (Porto Bay)

Address: Rua do Gorgulho 2, Funchal, Madeira 9004-537, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Funchal
#5 Family Hotel in Funchal
#6 Luxury Hotel in Funchal
#6 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Hotel Eden Mar (Porto Bay) 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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Also Known As:
Suite Hotel Eden Mar (Porto Bay) Madeira/Funchal
Suite Hotel Funchal
Eden Mar Madeira

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