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“Great hotel in easy reach of the main town” 5 of 5 stars
Review of The Cliff Bay (Porto Bay)

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The Cliff Bay (Porto Bay)
5.0 of 5 Hotel   |   Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal   |  
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Ranked #2 of 91 hotels in Funchal
Bishops Stortford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great hotel in easy reach of the main town”
5 of 5 stars Reviewed February 12, 2013

Stayed first week in feb for a week. We were upgraded on arrival to a sea view room with a balcony which was a nice surprise. Service throughout our stay was top notch with the whole hotel kept very clean with a twice a day maid service. Breakfast was superb with as big a choice as I have seen at any hotel. we didnt eat lunch or dinner at the hotel, but the nearby restaurants are all very good and reasonably priced and the food in Madeira was quite excellent everywhere we went. The massage in the spa was excellent, if a little expensive. All in all a very pleasant stay and we will no doubt come back in the future if we need another relaxing holiday.

Room Tip: The room we had on the corner of the hotel was nice, but very noisy at night from the wind on two si...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Belper, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 9, 2013

This was our first visit to the Cliff Bay and assuming we return to Madiera again it won't be our last. This is a truly beatiful Hotel with public areas which are wonderful. The staff are great and the food spectacular. Leisure facilities, especially the heated seawater pool were also excellent

Room Tip: Ask for a side sea view room looking towards Funchal
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swadlincote, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 6, 2013

Stayed Jan 7th for 1 week .It is a wonderful hotel to relax in any stress drops of your shoulders as soon as you walk into reception.All areas and staff cannot be faulted treat them right and they will do the same to you.Huge rooms with kettle tea bags coffee sachets milk etc refilled daily as needed hairdrier plenty of coathangers safe bathroom toiletries tv water fruit bed turned down at night with a chocolate left on the bed they even empty the bins again in the evening mini bar (fridge).Rooms faciing funchal get the morning sun i prefer the rooms on the other side as we use the balcony most in the afternoon and early evening and they get the sun then.Breakfast buffet has everything you could want.This was our fifth visit can't wait for the sixth.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2013

Me and my wife recently stayed for a 1 week relaxing holiday. The Cliff Bay was a great choice and we were very happy with our choice. The service from arrival was perfect. The room was spacious and very clean with a nice balcony. Breakfast offered a huge variety of hot food, breads, meats, cheeses and fruits which kept you going back for more. Both pools were great particularly the sea pool the had incredible views and a great bar that.

We really cannot fault this hotel, everything you need for a nice getaway and close enough to multiple restaurants and bars to keep you occupied.

Room Tip: Sea view rooms are incredible but quite a bit more expensive.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harleston, United Kingdom
Top Contributor
82 reviews 82 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed for a week at the end of January.
We had a sea view room on the 5th floor and it was very good. A large, extremely comfortable bed, well furnished room, first class bathroom and south facing sea view balcony.
Breakfasts consisted of a huge selection of buffet style food including an egg station where you can get omlettes made to order, fried eggs, waffles and pancakes. You could even have a glass of sparkling wine included with breakfast, but we didnt get to be quite that hedonistic.
All the staff were really friendly and helpful and all spoke very good english.
Service was generally very good with just one or two (nitpicking) exceptions. The lounge area situated between the Rose Garden restaurant and the Le Cliff Bar consisted of lots of sofas and armchairs but we sat there for over 15 mins one evening without any service. The same was true one night (quite early) in the Le Cliff bar. I know that might seem picky, but a hotel only justifies 5 stars if the service is exemplary, which this was not.

Room Tip: A sea view room is only worth the extra cost if you intend to spend time sitting on the room's b...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2013

We stayed in the Cliff Bay for a week between 21st and 28th January. It is a five-star hotel sitting just above the Bay of Funchal. Most of the rooms have stunning sea views. Do make sure you book a room overlooking the sea. Our room (a standard sea-view room with terrace) was extremely spacious. Apart from the huge bed, there was a sofa; armchair; coffee table and sideboard and there was loads of space to move around. The room had all the facilities you would expect from a top quality hotel including his and hers bathroom basins and a walk-in shower.

The terrace overlooked Funchal and its port and as mentioned above, the view was stunning.

The hotel's gardens, around which you could eat/drink if you wished made it feel as if you were in a botanic garden.

Apart from the usual sauna/gym facilities, there is a very nice inside/outside pool. Down at sea level (reached by the hotel's beach lift) is a huge outdoor pool.

Everything at the hotel was spotlessly clean and the staff were all very helpful and friendly.

We had the included breakfasts in the main restaurant. The choice and quality of food was first class.

It is about a twenty-five minute walk from the hotel into the centre of Funchal (allow 30 minutes for walking back as it is partly uphill). However the hotel runs a free shuttle bus seven times a day. You do need to book it with reception and at certain times/days (particularly Friday - market day) it does fill up. Alternatively the local yellow buses are frequent and cheap. Even taxis are pretty reasonable.

In summary, we can't recommend this hotel highly enough and will definitely return.

Room Tip: Just make sure you book a room with a sea view and you can't really go wrong.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 31, 2013

We spent a week in this hotel and found it excellent. The room and facilities were spotless, the staff charming and the fruit at breakfast the best we have had anywhere.
Only criticism is lack of vegetarian options on the menus.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cliff Bay (Porto Bay)

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Funchal
#2 Luxury Hotel in Funchal
#2 Family Hotel in Funchal
#2 Romantic Hotel in Funchal
#4 Business Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cliff Bay (Porto Bay) 5*
Official Description (provided by the hotel):
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
The Cliff Bay (Porto Bay) Madeira/Funchal

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