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“Excellent” 5 of 5 stars
Review of The Cliff Bay (Porto Bay)

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The Cliff Bay (Porto Bay)
5.0 of 5 Hotel   |   Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal   |  
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5% discount
Ranked #3 of 90 Hotels in Funchal
London, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Excellent”
5 of 5 stars Reviewed January 31, 2013

We spent a week in this hotel and found it excellent. The room and facilities were spotless, the staff charming and the fruit at breakfast the best we have had anywhere.
Only criticism is lack of vegetarian options on the menus.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,473 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (507)
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Leicester
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 30, 2013

We've stayed nine times in the last five years in Funchal, Madeira. Stayed at the Cliff Bay's sister hotels - which are very well run and comfortable. The Cliff Bay has just that something extra. It's worry paying the extra. Everyone you talk to in the lifts and restaurants are full of praise for the hotel and have stayed before. Home from home. Views are spectacular. Love the Aqua Aerobics twice a week.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerton, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2013

We stayed in the third week of January and were fortunate to have the weather that enabled us to make full use of the two pools both of which were beautifully maintained, as was the rest of the hotel.
If possible book a room with a Funchal view - stunning sunrises and the coming and going of cruise ships to watch.
Our sole complaint would be the offhand attitude of receptionists who also succeeded in twice giving totally inaccurate information.

Room Tip: Rooms with a Funchal view a big bonus
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 29, 2013

We stayed at the Cliff Bay in early January. This was our second stay and we are sure to go back. The hotel was good 5 years ago, but since then it has made a number of significant improvements, more terrace space, rooms renovated, spa improved etc.
The hotel has a magnificent location within short walking distance of Funchal. For people who have no interest in walking, there is a complimentary shuttle service. Food is excellent in all restaurants of the hotel, the bar is well-appointed. It's a perfect hotel for couples, although children are welcome.
My husband and I enjoyed ourselves thoroughly and returned home perfectly relaxed. Fortunately there were not to many Russian guests.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
100 reviews 100 reviews
56 hotel reviews
Reviews in 16 cities Reviews in 16 cities
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed January 22, 2013

Stayed with a friend at the hotel as usual.I have said before and others have done as well how good this hotel is staff food facilities etc are great .My friend Bobby on a visit first time direct from Canada said she thought the same.They have spent money doing up the hotel mostly finished but a few things to finish.A few new staff but good it is nice to be greeted by staff when you go back as a regular which i am .Return all going well in June for a fortnight looking forward greatly enough said i have said it all before.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2013

My boyfriend and I stayed for the week in mid-November, having selected it on the basis of reviews on TripAdvisor. We were not disappointed. Staff are warm and friendly at all levels, the position the hotel's situated in is an enviable one as far as many other hotels are concerned along with the amenities that it offers. After a hard day's walk in the mountains it was a treat to pamper ourselves with the jacuzzi. Tired after horse riding? Take one of the extensive massage treatments. Like to swim outdoors? Do, there are pools at the hotel? Prefer indoor swimming? Not a problem, they've got one of those, too .. with the jacuzzi I mentioned nestling alongside.
We soon became aware that we were one of the few who'd not been before and that those with a disability are catered for with a proactive approach and without any trouble. A sure sign of a hotel that's found the winning combination, but takes care not to rest its laurels.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2013

This is an excellent hotel, what can we say position, position position - but it is also very well
managed with long standing courtious staff. We could not fault anything the food is excellent, rooms well furnished and equiped clean and what fantastic views. You do not need to move very far every thing you need is catered for. If you want a relaxing break we would definately recommend.

Room Tip: All rooms have fantastic views. We had a room facing Funchal which had sun in the morning views ove...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cliff Bay (Porto Bay)

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Funchal
#2 Luxury Hotel in Funchal
#3 Romantic Hotel in Funchal
#3 Family Hotel in Funchal
#9 Business Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cliff Bay (Porto Bay) 5*
Number of rooms: 200
Official Description (provided by the hotel):
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
The Cliff Bay (Porto Bay) Madeira/Funchal

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