My Husband and I stayed there with my Parents a few years ago and found the food and Staff excellent. So much so that we have just made enquiries to stay there again. The excellent Pianist, Adrian, is still there. Adrian is from the UK so go up and say hello when you stay. He has lived in Madeira for quite a few years now and is a mine of information. There was so much to see and do that we did not use the pool but the food is excellent. We asked to change our room so that we had a balcony that had the sun in the afternoon as I am disabled and need a sleep in the afternoon and my Husband sits on the balcony. No problem. We hired a car and found some nice restaurants on the outskirts of Funchal for lunch. We are going back - look out for us Adrian, looking forward to seeing you again.

We have spent a nice and relaxing week at Madeira Regency Palace. And now in January it was cheap! A lot has been said in other reviews about the advantages of this hotel, and we agree - we really enjoyed our stay. The staff was very nice and helpful all the time!

But, there was no Wi-Fi in the rooms, only in the lobby. We had also appreciated tea or coffee facilities in the room. And 22 degrees in the outdoor pool was to cold for us and the other guests! The indoor pool was much better!

In one of the reviews it is said that there are very few restaurants in the vicinity, but within 10 minutes walk, or so, you can find them. We didn't have lunch or dinner at the hotel (we prefer small, personal restaurants), but the breakfast was good.

Stayed here for a week in November 2012. Arrival and booking in very efficient. Room was very spacious with adequate furniture with a small fridge & payable Bar. I went to the Supermarket and purchased some chilled goods, removed the Bar items and used the fridge for my bits. We had friends staying in one of the apartments so we ate on the balconies some nights and Restaurants on other nights. Disappointed that there were no Tea or Coffee facilities in the Room. Suggest you take a Travel Kettle with you. Toiletries provided everyday and of good quality. The food at breakfast was very good with ample choices even for the fussiest of eaters. Bar service appalling waited 25 minutes to be served, went to the bar in the end and the Barman came over to the table, took the order and ten minutes later we were still waiting for the drinks. I went over again only to be told that they did not have one of the drinks, my second choice there was a short measure in the bottle so he just plonked that in the glass and smiled. One and only time we drank at the Bar.
The Swimming Pool is in a very nice setting with ample Sun Beds for November. The Swimming Pool was absolutely freezing so maybe some heating could be added.
The Hotel is very Regal. I had read reviews about the Carpets and other issues before I left the UK, there are minor markings on the Carpets in the Corridors but this did not affect my Holiday. The staff (apart from the Barman) were very charming and always passed the time of day with you.
Overall a very nice Hotel.

We've stayed here twice and will come again. Excellent facilities in-house, indoor and outdoor pools, sauna, steam room, fitness centre etc. WiFi in some of the public areas (why not in the rooms?). Excellent sea views. Pleasant walk west along the sea to nearby fishing village, long but pleasant walk along the sea into Funchal. Good choice of restaurants at both but very little in the vicinity of the hotel - some choice about half a mile away. We've had self-catering apartments and therefore not so dependant on the hote restaurant, which we've found rather disappointing and a bit pricey for what it is. Excellent pianist plays most evenings, but the singers can be a distraction as they echo around the balconies!