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“Too basic & old” 3 of 5 stars
Review of Aparthotel Imperatriz

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Aparthotel Imperatriz
3.0 of 5 Hotel   |   Rua Imperatriz Dona Amelia 72, Funchal, Madeira 9000-018, Portugal   |  
Hotel amenities
Ranked #67 of 90 Hotels in Funchal
Odivelas, Portugal
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Too basic & old”
3 of 5 stars Reviewed September 3, 2013

80's hotel needing big renovations!
Good spot in downtown Funchal. You are close to all the turistic places.
If you need to pick the ferry to Porto Santo this is the perfect spot to stay. It's all way down to the harbour (500m).
The rooms are too old and quite basic but clean.
The hotel staff is very very helpful and quite friendly.
The parking lot is dreadful. A complete nightmare in the high season.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 reviews from our community

Traveler rating
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    27
    16
    12
    2
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27
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Copenhagen, Denmark
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 10, 2013

We have recently been back from Madeira, where we stayed at Imperatriz as part of package holidays. I have been in doubt if it should be a 3 or 4 stars but decided for 4 stars because of value for money. I think the place is hard to beat on that. But there was also some negatives.

So for the positive:
1) value for money
2) location is excellent for those wanting to be near funchal, but not right in the middle of it. 15 mins walk to the centre, 20 min walk to Lido, basically on main bus route to several places of interest. No need to go to the center for eating, plenty of restaurants and bars around.
3) Staff: they were very friendly, polite and very helpful with information. That is worth a lot on a holiday
4) Nice size room, with a little balcony where 2 people could easily sit at a table
5) Very clean, even the balcony furniture was cleaned often as far as we could see
6) V. small kitchen unit. We didn't but if one wanted to save some money, it would be possible to cook simple meals.

On to the negatives
1) Fittings quite worn out, taps that had clearly not been meant for the wash baisins etc. We do not care so much about this, but others might.
2) Noise level. We chose a back room, so it would be quieter, but still there were some street noises waking us up occasionally in the night (animals and people, mostly). Not so bad as to ruin the holidays though!
3) Do NOT buy the breakfast, which is served in the neighbour restaurant. It really was not worth it. Furthermore, we mostly bought it to secure coffee (which did not taste good, had to buy extra expresso on all days), and on three days we were given a packed breakfast the day before instead (with no coffee obviously). To be fair, the restaurant as a restaurant is probably fine judging from number of customers (we were put off and did not try it), but best to avoid the 'inclusive' with the hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grays Thurrock, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2013

Very good value for money, in a fantastic location near the city centre. The staff are lovely, polite, helpful and welcoming. Its very clean. It may be a little basic but for the price you can't beat it. I would recommend it. Its close to good places to eat and near to the buses. We stayed for 8 days and it was a return visit for us, looking forward to the next time.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cleveland england
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

Excellent for a budget hotel staff were brilliant there was a bottle of wine left in my room for my birthday thank you all only. Downside is it would be great if there was free wifi Marjorie /tania we stayed 15/22april and wouldn't hesitate on recommending it to others. We will be back in the near future

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2012

I stayed at the Imperatriz from August 2 to August 15th with my husband and twin daughters. The hotel is close to every thing. Places to eat and drink close by. Buses not far away as well. The hotel was very clean. The staff were all awesome from the front reception to the cleaning staff. Duarte and Victor were the best and were always on hand to answer any questions we might have. They were always their with a great smile to great you. My girls (who are 4) enjoyed it every much. I had contacted the resort prior to arriving asking for a quite room away from the restaurants and that is what I got. There is so much more to say so if you have any questions please contact me.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Espoo
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2012

We stayed for 10 nights early may, during the afternoons sitting in the roof, it felt that we were the only customers in whole hotel. We arrived after 2am and as I had pre-warned them, everything had been arranged so we could just go to sleep. Little minus for noises that do come from nightclub nearby and different traffic around the hotel, but you will quickly get used to it. :)

Staff was very helpful if we had any questions, cleaning was perfect and the location, it's close to all traveler needs, city, restaurants, harbor and levadas. You can make two levada walks starting from nearby.

For us it was great hotel, as we were hiking around the island. We were able to decide which time we make the breakfast and leave. Buses were 20 minutes away to travel all around the island and if you are coming back from east to city, there's bus stop almost just front of the hotel.

And the places to drink and eat, you can find big variety inside 500m from hotel.

Room Tip: Studio rooms on the "shopping centre"-side were nice to stay
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glossop
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 27, 2012

We stayed here for a week, it was good value and in a great location for getting around Funchal without needing a bus. The room was quite large, with a small cupboard containing a sink, 2 solid hobs, kettle, pans, fridge, crockery, cutlery (enough for 2 people). The bed was 2 singles pushed together but made up as singles with sheets and blankets, a bit odd, but if you make it up to suit you, they'll remake it as you left it. There was a table and 2 dining chairs. The bathroom was large with bath/shower.
They supply a teatowel but you'll need washing up liquid etc - the nearerst supermarket (see other reviews for directions) sells everything you need. There is a spa shop next door which has a whole section dedicated to English tastes (spam, toast, jam!) the Pingo Doce is larger with more choice.
There is a small pool on the roof - we went in for about 5 seconds just because it was there, but it was VERY cold (not really surprising in feb). There aren't any public indoor pools in Funchal.
We stayed as self catering, but had breakfast in the bistro downstairs on our last morning which was good but was glad we just shopped for our own. We only cooked in the evening once, there were lots of really good restaurants within walking distance. We particularly liked Olive, just uphill from the catherdal, and the bistro downstairs was cheap and cheerful when we were too tired from walking up hills to walk anywhere further.
The aerobus is 5euros from the airport - ask for casino park and they'll stop just uphill from the hotel. You can get a return for 7.50 euros
Victor and Duarte on reception speak excellent English and are really helpful and friendly.
There is a car hire place on the main road, we paid 40euro for one day for their smallest car. But to get around the buses are brilliant and very reasonable - there are timetables for the city buses in the room.
You can use their internet connection for a small fee (1eur for 15 mins)

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aparthotel Imperatriz

Address: Rua Imperatriz Dona Amelia 72, Funchal, Madeira 9000-018, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #67 of 90 Hotels in Funchal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aparthotel Imperatriz 3*
Number of rooms: 27
Official Description (provided by the hotel):
The Aparthotel Imperatriz is a small family-run establishment conveniently situated in the most upmarket district of Funchal, adjacent to the famous Madeira Casino and Congress Centre, close to some of the city’s finest restaurants and bars, about 5 minutes walk from Funchal's harbour. The hotel has 27 comfortable studios, each with private bathroom, hair dryer, balcony, kitchenette, mini-bar, cable TV, direct-dial telephone and a safe-deposit box. Facilities include a snack bar, restaurant, games room, business centre, small library, winter garden, freshwater swimming pool with a sun terrace affording breathtaking views over the ocean, private garage, 24-hour reception and a rent-a-car service. ... more   less 
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Also Known As:
Aparthotel Imperatriz Funchal
Aparthotel Imperatriz Hotel Funchal
Aparthotel Imperatriz Madeira/Funchal

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